Customer Service Medical

Objective: To obtain an interesting position with a growing company

That will provide me with the opportunity to utilize my educational

experience in the Healthcare Administrative, Medical Billing & Coding field.

Education:

Faye’s Institute of Cosmetology Atlanta, GA

Georgia Medical Institute 3/06-11-06

Medical Billing & Coding and Medical Administrative Assistant 2006

Brown Mackie College Atlanta, GA 8/11- current

Healthcare Administration

Skills:

Medical terminology

Telephone (multi-line) and reception techniques

Appointment scheduling

Medical law & ethics

Vital signs

Bookkeeping & collection procedures

Treatment authorization referrals

Use of PDR (Physician’s Desk Reference)

Disability income and disability benefits

Correspondence, mail processing

Patient billing, CMS 1500

UB-92 claim forms

Coding, CPT, ICD-9, HCPCS, DRGS

Knowledge of insurance program, HMOs, PPOs

IPA / IPOS, Workers Compensations plans

Tri-care, CHAMPVA, Medicare

Medicaid, Medi – Medi

Office 2000: Word, Excel, PowerPoint

Dental administrative procedures appointment

Scheduling, dental charting, dental insurance

Billing & Coding, dental terminology

HIPAA

DME claims processing

Experience:

Health Choice Medical Supply Co

Marietta, GA

07/05-11/11

Processing medicaid & medicare monthly

Billed BCBS claims electronically

Review information from DME and forward information to clients

Billed on 1500 claims form and mailed out to payers

Morton Hospitalists & Internal Medicine LLC

Marietta, GA

Front Office Specialist

03/01-8/05

Greet clients upon entering and exiting facility answer phone

Direct calls, take messages

Patient intake and scheduling-Weekly inventory

Medical records-referrals to specialist

Collections – Insurance verifications pre certification

Phoenix Health Care Services Inc.

Marietta, GA

Medical Collector

10/99-11/01

Collect on unpaid medical bill

File insurance claims

EXPRESS EMP SVC / CITY OF ATLANTA

Atlanta, GA

Clerical, Receptionist Customer Service Representative

07/98-08/99

Provide directions and assistance to customers.

Analyzed communication needs of business establishments

Expedited communication between upper level management and general

Personnel

Contact this candidate