Customer Service Sales
Resume:
Howe Wang
Phone: 408-***-****
Web: http://cargocollective.
com/hwangdesigns/
abgnps@r.postjobfree.com
Objective: I am determined Industrial Designer with a passion for problem solving
looking to change the world through design that matters. I wish to gain a
broader job experience in design related areas which make use of my
education and training in ideation, problem solving, prototyping, and
fabrication.
Design Experience: 1. Internship at Osprey Studios, responsibilities include sketching, model
making, and CAD models to create a final product that is to be brought to
market. (May 2011 to Present)
2. Internship with Theradome, responsibilities included model making and
CAD Models built for manufacturing. (6 months)
3. Designed a product in collaboration with Specialized to help the people
of Lebialem, Cameroon to raise the amount of goods they could bring to
market raising their disposable income and allowing said income to be
used to better their quality of life. As well as working in collaboration with
Specialized’s lifestyle brand Globe. (2 Semesters)
4. Collaborated with SIVA, a design school in Shanghai, while they worked on
designing a product that artisans of rural China could make for the seniors of
the area. (1 Semester)
Work Experience: 1. Teris Sophisticated Litigation Support, Litigation Analyst, I work extensively
with computers and compiling databases, while working with stringent
deadlines, along with print and employee training for the imaging
department.
May 2008 to June 2012 left due to downsizing of the department.
2. Cupertino Sports Center, Recreation Specialist, I work in customer service
and sales as well as teaching people proper workout and training techniques.
I also do maintenance work such as fixing workout equipment, cleaning the
facility, and working with tools to repair the sports facility.
Aug. 2004 to May 2008 left due to a greater opportunity at Teris.
3. San Jose State University, Personal Assistant, I worked mainly with data
entry as well as organizing evaluation packets and information for the
management staff in the Human Resources department.
Jun. 2007 to Aug 2007 left due to the fact that it was a student internship.
4. Jcpenney, Sales Associate, I worked extensively in customer service and
sales as well as restocking the sales floor.
May 2004 to Aug. 2004 left due to a greater opportunity at the Cupertino
Sports Center.
Education: 1. San Jose State University, Graduated Spring 2012 with a B. S., Majoring in
Industrial Design.
2. De Anza College, 90 Units transferred to San Jose State University, Majoring
in CAD Model Making.
Howe Wang
Phone: 408-***-****
Digital Skills: Analog Skills:
Web: http://cargocollective.
com/hwangdesigns/
MS Office (Word, Excel, Power Point) Sketching/ Rendering
Adobe Creative Suite Rapid Prototyping/ SketchModels
abgnps@r.postjobfree.com (Photoshop, Illustrator, Indesign, Acrobat) Model Making
Solidworks CertificateID: C-3VK33EB8EZ Fluent in Chinese
Autodesk Alias Vacuum Forming
Autodesk Alias Sketch
Autodesk Sketch Book Pro
Keyshot
Corel Painter
IPRO
ZPrint
Concordance
50 WPM
Along with the skills I have acquired from my education in the Industrial
Design Program at SJSU, my skills include working with computers both
software and hardware in my free time on PCs and some usage with Macs.
Working with quick deadlines and interacting with customers are
commonplace. I have lots of experience working with tools in a mechanical
workplace as well as doing maintenance jobs. My Solidworks skills are top
notch and I have been Certified as a Solidworks Associate. I have some
experience with the CAD software Pro/E (before the Wildfire release). I am
also very familiar in sales as well as customer service.
* References available upon request
HOWE WANG
INDUSTRIAL DESIGNER
TILT
SCANNER
OBSERVATIONAL RESEARCH
While researching it was discovered that there was a preconceived emotion when
people interact with scanners. Scanners are a product that is born from a need and less
of a desire. It also only serves as a bridge to a goal. These two points cause people to
think negatively of scanners.
IDEATION
A variety of ideas were considered in relation to the actual movement required
to scan a document. The path traveled by a piece of paper was altered and
studied to see the possibilities that can change the form of a scanner.
MOCKUPS
Once a few concepts were chosen mock ups were made. The mock-ups
were used to test proof of concept as well as mechanical developments to
test and explore new ideas.
DESIGN REFINEMENT
Once a final direction was chosen the form was further refined. Developments ranged from
form to function. Initial changes came from developing the form as well as changes to the
functionality to make it a more cohesive product.
6
7
2
4
1
EXPLODED VIEW
1, 2, 3, Motor
4, 5 Telescoping Arms
12
6 Display
10
7 Buttons
8 Circuit Board
9
9 Mini USB Port 3
10 Micro SD Card Reader
8
11 Light
5
11
12 Camera
EXPLANATORY VIEW (STORAGE)
The ability to fold away for storage was explored to ensure the portability
of the scanner giving it at least the same amount of function without the
same waste of space shared by competition.
1 2
4
3
EXPLANATORY VIEW (SCANNING)
The focus of this project was based upon the actions and
mechanics of how scanners move and scan a document. By
studying this process it allowed for improvements and streamlin-
ing of the current markets design.
5 6
CONTEXTUAL RENDER
Contextual renders to show scale and how it looks in its pro-
posed setting. This shows TILT’s sense of proportion and
aesthetic in a office setting.
SHOWROOM RENDER
WEAVE
HEART MONITOR
5.721
4.441
CONTEXTUAL RENDERS
Weave was developed to assist a user by taking measure-
ments of the user’s vital signs. The monitoring allows aging
users to have peace of mind when exercising without sur-
1.613
passing their limits.
2.697
EXPLODED VIEW
Projector Cover - Transparent injection molded plastic, made to protect the projector lens
Lens - Combines 45 red, green, or blue microlenses--each with a miniature liquid crystal display
to project 200 by 200 pixels of light from behind it. These 45 lenses work in tandem to create an
image ten times brighter than would be possible on a (lesser) device of a similar size.
Projector - Contains projector light source allowing for a large screen size as well as for use in
areas with ambient light
Battery - Rechargeable batteries allowing for mobility to use the projector when and wherever
Projector Housing - The curved shape of the housing allows it to sit upright. Having magnets
embedded within the housing allows for it to snap securely to the armband.
Armband Screen - Displays vital sign information during a workout
Screen Bezel - Bezel that contains a mini USB port that allows for charging as well as data
retrieval
Embedded Sensor
Underband - contains paper thin electrodes that are capable of measuring temperature,
blood pressure, heart rate, and a variety of other vital signs
Overband - A silicone cast part that protects the electronics contained within the band as
well as offering flexibility for the user
Power Button
FEATURES
I n the case that a user surpasses their physical limits Weave
was designed to automatically broadcast to EMT’s to with
vital signs and GPS coordinates of the user.
FEATURES
The projector that is included in Weave allows a source of
instructional exercises that update according to the intensity
based on the vital sign readings that are captured by armband.
Weave comes in three sizes to fit any size arm in
any possible position that the user would prefer to
wear it.
Stage 1
Stage 2
Stage 3
FEATURES
Once the general concept was developed the aesthetics
of the product were further flushed out to give it a look that
matched that of the particular brand image of Nike.
RENDERS
SCRYB
DIGITAL PEN
OBSERVATIONAL RESEARCH
A t the start of the project we went out and observed people
using technology in a school environment and looked for patterns
in behavior and the way people interact with their pieces of technol-
ogy when studying. A main point of interest was that many students
would have multiple items out when trying to study and would easily
be distracted.
High-Tech
Specialized
Adaptable
Low-Tech
Effective
Learning Multi-Purpose
MARKET RESEARCH
To gauge the potential of technology currently on the market and
how it applies to learning. Early on a mindmap was created as an
initial mind dump to help generate ideas and concepts.
Competitive matrices were created to determine opportunities to
strive for in a product. As well as look for weaknesses in other products
and where they could be improved upon. Distraction
USE SEQUENCE
Standard teaching practices no longer With all the personal technology at a The large variety of devices forces students This only effects the student negatively
work on the students of 2022. students disposal it only serves to distract a to move back and forth between devices and causes them to be frustrated and
student because of all the separate without allowing them to focus. confused.
artifacts available.
With the introduction of this product it will This device offers students the functionality Allowing for the seamless transition Making their goals a reality.
allow students to focus on the subject of all of the different devices that are between functions without overwhelming
they are learning with only one device at available. the student.
a time.
Form
100
Function Adaptability
50
mouse
0
Needs Portability
Size
Form
100
Function Adaptability
80
All Use Pen
60
Needs Portability
Size
IDEATION Form
100
During the ideation phase, 3 main concepts were chosen and analyzed. Function Adaptability
50
After creating a decision matrix it was seen that 2 of the concepts could
be merged to better meet the needs of the people I was designing for. 0
Needs Portability
Size
MOCKUPS
Once the main concept had been refined mock-ups were
created to verify and test many aspects of the concept.
The mouse’s form was gauged on aesthetics and the
ability to wear it on one’s person for a prolonged period of
time. Also it was during this phase that the idea on how to
charge the bracelet could be addressed.
The pen went through a large amount of ergonomic
testing since the way a person holds and writes with a pen
varies vastly from person to person. Once the main form
was decided cross-sectional mock-ups were used to see
how well they felt in the hand and behind the ear.
DESIGN REFINEMENT
As the project moved into the design development process it was
deemed that the earlier model seemed too large and clumsy.
Small changes were made to lighten up the form as well as produce
a sleeker form factor and how the two separate forms relate and
create a product line.
EXPLANATORY VIEW
Interactive Projection
Taking influence from Pranav Mistry’s demonstration on TED talks
of an interactive projection it was deemed necessary for the pen
to be able to have an optimized projection position.
The charging dock was designed to double as a projection stand.
Within the dock are weights that can shift depending on how the
dock is positioned to use the optimal projection position.
EXPLANATORY VIEW
When the user is in a changing environment the pen can be worn
behind the ear to serve as a projection position.
Since the back of the pen also contains a camera it can be used
to sense display surfaces. This allows the user to use ad hoc
surfaces for the projected screens.
This setup not only allows SCRYB to be used almost anywhere but
can also be shared with other users and controllable by a group
of people.
EXPLANATORY VIEW
Gestural Control
The mouse contains accelerometers to facilitate the control of
the projected display. This keeps the user from having to con-
stantly place their hand in front of the screen as well as offering
the user the ability to program their own set of gestures for com-
monly used commands.
Air Mouse Control
This is a technology on the market of a more intuitive mode of
control that can be learned from and further developed was
applied to help track the movement of the user’s hand and how
well the mouse can capture these motions.
EXPLODED VIEW
The dock and bracelet contain multiple Micro USB ports and
plugs so that charging of SCRYB can be accomplished at one
area without having to carry excess amount of cables.
Rubber Grip
Pen Cartridge
Optical Sensor
Wi-Fi Receiver
Batteries
Accelerometer
Camera
Projector
Micro USB
COLOR STUDY
A color study was conducted to see what possible color
combinations were not only pleasing aesthetically but also
how it affects the character of SCRYB.
RENDERS
RENDERS
BACK TRUCK
PACK FRAME
IDEATION
Through research and user feedback it was discovered that the
people of Lebialem had a need to be able to carry more of their
goods to and from their farms as well as to market. Currently
they have a habit of carrying baskets that are strapped to their
heads, which can greatly shorten their life spans. The backpack
layout is aimed at relieving these issues.
PROTOTYPE
By using a design that employs an
external frame backpack, it allows for
the people of Lebialem to carry more
goods, while shifting the weight they
normally carry from their heads to their
hips. The external frame layout also
allows the backpack to accommodate
a wide variety of goods. The wheels
installed assist in reducing the amount
of stress that the user will undergo. The
ability to wheel the Back Truck along will
allow the carrying of even heavier loads
than what is comfortable for a person to
carry on their back
SHIELD
DEFENSE SYSTEM
IDEATION
Exploring multiple ideas dealing with bicycle safety provided
a wide range of concepts that would help create a safer
environment for bicyclists.
MOCKUPS
By mocking up multiple form factors it allowed the testing of
hand positions. Due to the nature of the project the ability
to securely transfer the object from being mounted to a
handheld position is of the utmost importance.
MOCKUPS
T hrough research and user feedback it was discovered
that customers of Globe have a primary need for safety and
security when riding
RENDERS
B y creating a self defense product designed specifically
for cycling it creates a more secure choice for riding. This pro-
tection offers the owners the ability to cycle without forgoing
their own possible safety.
CALinfo
TICKET KIOSK
RESEARCH
To analyze, critique and redesign some part of the
products and environments that we would encounter
* if we were to travel by train to the San Francisco
International Airport.
*
The group decided to tackle the problem with
the current CALTRAIN ticket machine but focus on
integrating the train schedule into it.
RESEARCH
D uring the trip the group noticed the shortcomings
of the ticket dispensers for the CALTRAIN system. The
designs and use of the dispensers were clumsy and
slow offering the group a large variety of opportunities.
73.4in
36.7in
20.4in
19.0in
IDEATION
8.25in
9 6in Once a concept was chosen the group started
sketching and mocking up ideas to check for
ergonomics and any design flaws.
46.5in 5’ 6”
MOCKUPS
INTERFACE (GUI)
T o make the mock-ups more interactive the group worked on creating
a GUI and mocked up how the interface would act and look to
potential users
INTERFACE (CONTROLS)
credit card slot
123
456
keypad 789
0
b ills
123
456
coins
789
0
ticket dispenser
RENDERS
A c ontextual and final form render shows the optimal
arrangement of the ticket dispensers and how it
would look when placed with a small arrangement.
BUI
TV GUI
USE SCENARIOS
The group decided on what tasks that our interface should
address and storyboarding how these interactions would
take place.
Suggested Shows
Suggestion
A friend send you a suggestion on a show
Watching TV When you take a look at the suggestion it
shows you your friends message and a
overview of the show
You send your friend a message
You like what you see so you decide to
thanking them for the suggestion
take a look
USER TESTING
After compiling the ideas we created a clickable prototype
to test our concept and see what ideas could be further
developed.
WIREFRAMES
O nce the key tasks were addressed
we began with a graphical mock-up to
see a general aesthetic theme as well as
creating wireframes.
WIREFRAMES
W ireframes were used to dial out the
path of the tasks ranging from browsing
through channels to checking social
alerts.
GUI
O nce the task paths were plotted out we created
graphical home screens for each of the designated
tasks to further develop the aesthetic.
IDEATION
A s the GUI was being developed we started to figure out what essential
buttons we would need to control the interface. We decided a remote with
a touchscreen that can alter screen states depending on what home screen
that interface is on.
EXPLANATORY VIEW
C hanging between home screens alters the remote’s choice of
buttons allowing for single handed operation. A landscape QWERTY
keyboard is available when turning the orientation of the remote.
RENDERS
A f inal render of BUI’s remote with charging stand.
Thank You!
Contact this candidate