Customer Service Years Experience

JEAN WINDLER

**** ******** ***. *** *****, CA ***01 619-***-**** **********@*****.***

HIGHLIGHT Q U A L I F I C AT I O N S

OF

Thirty years experience in customer service

Fifteen years experience as an accounting clerk

Eleven years experience in the hotel industry

Seven years experience in sales

Four years experience as a resident apartment manager

Skills

Ten-line switchboard Mail distribution Team player who also works

Sales audit Copying, faxing, postage meter well when alone

General cashier Organized & detail-oriented Self-motivated

Payroll clerk Demonstrating & selling products Prompt & reliable

Accounts payable MS Office programs Work both independently & as

Benefits administration Industry-specific software programs part of a team

Professional Experience

San Diego Public Library Foundation San Diego, ca

Raises funding for the New Central Library in San Diego

Volunteer Intern: 11/2011-Present

Open, sort, and process incoming mail

Prepare packets of information for solicitation presentations

Enter data and input changes to accounts in Raiser’s Edge

Manpower San Diego, ca

Temporary and temp-to-hire employer

General Office Clerk: 04/2011-10/2011

Answered telephones, assisted customers and staff, and took messages

Provided assistance in changeover from paper to electronic filing system

Performed as Concierge at downtown luxury apartment homes

The Tomorrow Project San diego, ca

Prepares women to re-enter job market

Trainee: 04/2010-03/2011

Prepared gourmet food products and assembled deluxe stationery sets

Sold products and promoted Project at inside store and outside venues

Inventoried supplies and finished products

Learned how to work an assembly line as part of a team

SUNRISE MANAGEMENT SAN DIEGO, CA

Property Management small properties division

REStart Program Intern: 06/2010-07/2010

Worked alongside District Manager, Property Administrator, and Leasing Professional while

learning daily and monthly job functions for each position

Worked with Resident Services assisting their administrative and customer service duties

Helped collect delinquent rents and delivered notices

4437 CLEVELAND AVE. AND 4430 CAMPUS AVE. SAN DIEGO, CA

Family owned apartment homes

Resident Apartment Manager: 05/2005-02/2009

Collected rents and fees to forward to owner

Showed and rented vacant units

Acted as liaison between tenants and owner and arranged maintenance needs

Kept public areas safe and clean

Performed gardening and landscaping duties

VARIOUS VENDORS SAN DIEGO, CA

Companies that demonstrate and promote products for other vendors

Demonstration Specialist: 09/2001-12/2008

Prepared and served samples for product demonstration

Promoted and sold products in discount, grocery, and health food stores

Took inventories of stock and sales results

Reported commentary to vendor

Pleased the outside vendor, company supervisor, store management, and customers

EDUCATION AND TRAINING

San Diego Mesa College, San Diego, CA

Graduated with Honors Distinction

Associate in Arts Business Administration

Certificates of Achievement in Business Administration and in Accounting

Manpower Job Training Academy, San Diego, CA

Strategies for Success Certificate of Achievement Star Achiever Award

REStart Program, San Diego, CA

Certificate of Achievement

Speak for Success/Leap to Success, San Diego, CA

Communicate with Confidence Certificate of Achievement

Transformation Leadership Program in process

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