Manager Management

JAMES A. CRAWFORD

**** ****** ***. **** *****, OH. 45237 . Cell: 623/363-1525 .

************@*****.***

http://www.linkedin.com/in/jamesacrawford

Streamlined Operations / Turnaround Management / Strategic Planning /

Process Improvement / Cost Reduction / Inventory Control / Perishable -

Fresh/Frozen

Accomplished Logistics / Distribution professional with a proven track

record of streamlining operations, improving processes, and reducing costs.

Maintaining optimum customer relations and achieving high staff

productivity/retention. Able to identify and implement best practices,

develop strategic process solutions for improving operational results.

Saving more than $1.5M for my employers.

Skill Areas:

|. Streamlined Operations |. WMS |

|. Strategic Planning |. Increased Shareholder |

| |Value |

|. Turnaround Management |. Process Improvement |

|. Cost Reduction |. Operations Management |

| | |

MBA: Ottawa University

BA: Management - Ottawa University

Professional Experience

REINHART FOODSERVICE

Cincinnati, Ohio

Warehouse Manager - Outbound

2011- Present

Recruited to re-engineer outbound department; Full P&L - $2M +

annual operating budget. Manage day to day operations of a 135K sq.

ft. DC, delivering to 2700 customers weekly, shipping over 600K

cases monthly. Total annual through put over $240M. Lead team of 2

direct reports, 37 hourly associates, 3 mechanics, 2 clerks and 2

trailer hostlers.

. Transformed a team of 46 in hi-volume department shipping

$240M annually.

. Developed/Implemented product slotting/picking procedures

increasing through put

per man hour from 82.66 to 99.01.

. Instituted procedures/established incentives cutting

overtime 70%.

. Created culture of accountability reducing errors 40% /

damage 50%.

. Hired and trained the most qualified personnel slashing

turnover 60%.

. Improved operations; lowered per case shipped cost from

$0.349 to $0.311.

. Delivering annualized saving over $270,000.

MCLANE FOODSERVICE Phoenix, Arizona

Warehouse Operations Manager 2008 - 2011

Hired to enhance warehouse operations; improve productivity, reduce

turnover/overtime.

1. Provide leadership to a knowledgeable and productive team of 41

shipping/receiving temperature controlled product.

2. Developed/Implemented product sequencing/picking procedures

increasing shipping units-per-man-hour from 84.32 to 101.04.

Hired and trained for most capable team members reducing turnover 40%.

Operational efficiency; lowered cost per case from $1.79 to $1.64.

Generating saving in excess of $670,000.

JAMES A. CRAWFORD

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Cell: 623/363-1525 . ************@*****.***

Professional Experience (continued)

FRESH EXPRESS (Plant Closed) Carrolton, Georgia

Warehouse Supervisor 2007 - 2008

Hired to turn around large food-processing warehouse; limit

inventory errors, reduce damage, curtail turnover; realizing

significant improvement in productivity.

. Realigned staffing structure to develop an experienced and

productive team of 19.

. Introduced incentives and promoted empowerment reducing overtime

40%.

. Increased cases-per-man-hour from 338 to 374.

. Raised inventory accuracy from 88% to 92%.

. Lowered per unit shipped costs from $0.39 to $0.35 saving over

$225,000.

LIFE-FLO GROUP (company acquired by Nutra Corp) Phoenix, Arizona

Distribution Manager 2002 - 2007

Recruited to develop shipping department, streamline operations and

reduce costs; oversaw purchasing, inventory control, returns,

staffing, shipping, receiving and security.

. Hired and coached the most qualified team members, realizing

high staff

retention by creating a positive, high-energy work environment.

. Developed/implemented new policies and procedures with strict

controls raising

inventory accuracy from 80% to 98%.

. Introduced process improvements increasing on time shipping from

85 to 97%.

. Streamlined department operations saving over $300,000.

NATIONAL DISPLAY RACK SYSTEMS Phoenix, Arizona

Traffic Manager 1999 - 2002

Streamlined department operations, negotiated freight contracts,

increased shipping volume and reduced costs saving over $60,000.

. Overcame a restrictive English-Spanish language barrier to

improve communications

and significantly increase productivity.

Education

Ottawa University - School of Business

Phoenix, Arizona

Masters of Business Administration / MBA

Ottawa University Phoenix, Arizona

B.A. - Management and B.A. - Public Administration

Additional Skills / Training / Key Words

Leadership; Increased Shareholder Value; Continuous Improvement;

Productivity Improvements; Cost Reduction; Operational Efficiency; KPI's;

Perishable; AS/400; Kronos; Inventory Control; Staff Development; Cross-

functional Management; Data Analysis; Resource Allocation; Team Building.

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