Customer Service Sales
Resume:
Emily McCarty
**** ******* **** ******, ** 910-***-**** *************@*****.***
Summary of Qualifications
Reliable professional with demonstrated skills in healthcare and childcare settings.
3 weeks of clinical experience as a phlebotomist in both physician offices and general hospital
facilities with experience in blood collections
Skilled in providing outstanding and quality customer service
Proficient in office administrative duties and computer related work, to include but no t limited to
Microsoft Office
W orks well unsupervised and in a team environment
Over a year plus experience providing elderly care and working with children with disabilities.
3 plus years working with children, age groups ranging from 6 weeks to 12 years.
Experience
Administrative Assistant
July 2010 – Sept. 2011, Full time
Marine Chevrolet - Jacksonville, North Carolina
Managed various office and administrative duties such as processing vehicle sales forms
Processed vehicle inventory and listings online
Managed social networking and advertisement profiles online
Provided customer service throughout purchase process and follow-up
Trained new administrative employees
Teacher Assistant, Child care provider
may 2004 – July 2007,
Childcare center Camp Courtney - Okinawa, Japan
(DSN) 315-***-****
Assist in instructing and supervising children in classroom activities .
Continuously monitor children to ensure safety at all times, and report child abuse and neglect
when necessary.
Help Lead Teacher prepare activities that support lesson plans.
Retail Sales Associate
October 2001 – January 2003, Full time
Fashion Bug - McAlester, Oklahoma
Responsible for retail sales, managing a cash drawer, and inventory management
Provided customer service
Processed credits and refunds
Bookkeeper/Office Assistant
January 2000 – October 2004, Part/Full time
Pro-Clean Carpet Cleaning - W ilburton, Oklahoma
Handled billing and invoice processing, provided customer service, general office and
administrative duties
Managed payroll, provided product usage assistance, inventory control, and customer problem
resolution
Cashier
Roy’s Grocery Store - W ilburton, Oklahoma June 2001 – September 2001, Full time
Responsible for retail sales, managed a cash draw, provided customer service, team leader
Health Care Provider
Latimer Home Care for the Elderly & Disabled Children - W ilburton, Oklahoma
June 2000 – July 2003, Part time
Provided individual patient care such as: bathing, feeding, changing, and replacing linens
1
Supervised patient group activities and ensured all patient needs were met
Education
45 DCF hours Orlando, Florida
November 1, 2012
http://www.dcf.state.fl.us/programs/childcare/about.shtml
Carteret Community College Carteret Community College
Morehead City, North Carolina Morehead City, North Carolina
Phlebotomy (clinicals) Phlebotomy (in class)
January – March 2011
April - June 2011
University of Maryland W ilburton High School
Okinawa, Japan W ilburton, Oklahoma
August 1999 – May 2003
Psychology and Criminal Justice
January – March 2006
2
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