Management Pvt Ltd

KEMPANNA

Mobile: 093******** ~ Email: **********@*****.***

Objective: Seeking senior level assignments in your esteemed organisation

CAREER ABRIDGEMENT

< A competent professional with around 14 years of widespread cross

functional experience in areas of:

- Corporate & Retail Collection - MIS Report - Team

Management

- Legal Recovery

< Excellent Analytical and Logical Ability.

< Inborn Managerial and Leadership skills and a very good Team Player.

< Very rich in self confidence, determination, ingenuity and common sense.

< Quick learning skills, easily adaptable and always keeps a positive

attitude.

< Highly systematic and aggressive in attaining goals.

CORE COMPETENCIES

Corporate Collection & Retail Collection

< Analyzing the data before Allocation.

< Collection of outstanding dues will be done through external collection

agencies.

< Supervisors being attached to the team in monitoring the collection

agencies

< Timely allocations of data within 24 hours on receipt from NHQ to the

Agencies.

< Managed Outsourcing Tele calling activity.

< Monitoring of Collection Agencies.

< Handling Enterprise (SME,WIMAX) Broad Band Collections.

< Handling Corporate Key Accounts issues and Resolved in time.

< Skip Tracing.

< Day wise Review of Tele calling and Filed Remarks.

< Handling Inv Churn Customers.

< Collection through Due duping Activities.

< Activate of Paid or Settled Customers.

< Handling Default customers aging more than 90 days.

< Recovery of FWP/T and its reconciliation with CDC and Warehouse thereof.

Team Management

< Directing, leading and motivating workforce; imparting continuous on job

training for accomplishing greater operational effectiveness/ efficiency.

< Working on succession planning of the workforce, rendering technical

guidance to the staff, appraising the member's performance & providing

feedback.

< Resolving interpersonal issues & working towards a harmonious work

environment.

< Preparing Academic Reports(MIS) and send to the Management.

MIS Report

< Preparation of daily Report on the collection.

< Insure that the collection generated from field are being checked and an

MIS to this effect to be published on a day to day basis.

< Publish Bucket wise and Cluster wise Collection Performance to the top

Management.

< Ranking the Clusters based on the collection Performance.

< Updating FWP Recovery MIS based on instruments recovered by the FOS.

< Collecting the recovered FWP's data from the agencies updating then

publish FWP Recovery MIS on daily basis.

< Publish the Money Receipt Book Tracker to the Top Management.

< Reconciliation of MRB.

Legal Recovery

< Analyzing the data for preparing the notices.

< Sending Lawyer Notice to Default Customers.

< Coordinating with Court for sending Lok adalath notices.

< Settlement of customers who have received Lok adalath notices in front of

Judicial.

ACHIEVEMENTS

< Consistent Collection performance 98%

< Managed Outsourcing Tele Calling activity.

< Achieved Nationally No1 in Default customer Collections Performance in

CRO Bucket.

< Reliance ACME Club member for the period of 2007-08.

CAREER CONTOUR

Reliance Communications Pvt Ltd., Bangalore: Since Dec'2005

> Worked at Middle Management positions and has good exposure of overall

Collection in Retail and Corporate.

> Played a vital role in Project Alexander in bring the Circle to No1

Position

> Effectively trained Team Leaders and FOS

> Manpower Planning and Budgeting.

Flexi-one Pvt Ltd., Bangalore: Since Aug'2004-2005

Commercial.

> Collection and Recovery MIS.

> Cluster and Ageing Wise Monthly Allocations.

Aptech Computer Education: Oct' '1996 - 2002

Academic Head & Centre Manager

> Handling the Corporate Batches.

> Preparing the Academic Reports and send to the Management.

> Allocating Batches to the Faculties.

> Plan, Organise, Control and direct overall administration of the Centre.

SCHOLASTICS

> BSc in Electronics from Mysore University in 1996

> Faculty certification from Aptech Computer Centre.

IT SKILLS:

> SAP, MS Office, Lotus Notes, I-Care, ICCM, CLARIFY, Database Applications

and Internet Applications.

PERSONAL DOSSIER

Date of Birth : 16th August 1973.

Father Name : K.Shivaiah

Marital Status : Married.

Present Address : No.1144, 12th Main Road, 6th Cross, 9th

Block, 2nd Stage,

Nagarabhavi, Bangalore-560072

Permanent Address : "Manasa" New Extension, Malavalli Taluk

Mandya Distict, Belakavadi-571417

Languages Known : Kannada, English, Hindi

I hereby certify that the above particulars are correct and true

to the best of my knowledge. If given an opportunity to serve in your

esteemed organization, I promise to discharge my duties to the fullest

satisfaction of my seniors and meet the expectations of the organization,

however high they might be.

Date :

SIGNATURE

Place :

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