FRANK INTAGLIATA
*** ******** *****, ******** ******, New York 11010
******@*****.***
QUALIFICATIONS PROFILE
Highly motivated, results-driven, and talented professional powered with progressive years of experience in fundraising, customer service, business management, and operations. Leverage expertise and knowledge on the fundamentals of initiating, operating, and administering a small business. Offer high-level management qualifications in utilizing out-of-the-box approaches in training, mentoring, and developing employees to foster team unity to achievecorporate goals. Possess stellar reputation in establishing long-term quality relationships with individuals who are willing to contribute financially for various federally funded human-services programs. Excel at addressing diverse customer needs to provide innovative solutions and ensure utmost satisfaction. Show capability to multitask in a fiercely competitive and fast-paced environment with dedication to superior service.
CORE STRENGTHS
- Strategic Business Development - Leadership, Training, and Team Building
- Continuous Process and Performance Improvement - Outstanding Customer Service and Public Relations
- Strategic and Tactical Planning - Superior Interpersonal and Communication Skills
- Excellent Presentation and Negotiation Abilities - Problem Resolution and Decision Making
EDUCATION & CREDENTIALS
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION AND MANAGEMENT
Dowling College, Oakdale, NY: May 2010
RELEVANT COURSES: Financial & Managerial Accounting, Operations Research, Entrepreneurial Management, Economics, Financial Management, Marketing Strategies, Money & Banking
Dowling College Baseball Team: Athletic Director Academic Honor Roll: 2007–2009
PROFESSIONAL EXPERIENCE
CHIEF OF STAFF - YORK STATE ASSEMBLYMAN EDWARD P. RA, 19TH DISTRICT, NY 2011–PRESENT
- Direct and coordinate the district and Albany offices day-to-day operations, which consist of seven employees
- Provide expert advice to the Assemblyman on a variety of state and local issues
- Function as a liaison between the Assemblyman’s office and the local community
- Maintain frequent interaction with the press, communicating the Assemblyman’s daily schedule and position on issues
- Conceptualize goals, policies, programs, and procedures including work schedules based on the Assemblyman’s priorities
- Exemplified remarkable abilities in planning and organizing fundraising for the campaign
- Solidified outstanding relationship building skills to individuals of diverse cultures and organizational background
ASSISTANT BUSINESS MANAGER TO THE SUPERINTENDENT - FRANKLIN SQUARE WATER DISTRICT, FRANKLIN SQUARE, NY 2010
- Built and cultivated long-term quality relationships with local vendors for repairs, improvements, and other resources required for district operations
- Assumed full responsibility in preparing work orders for district-wide customers
- Entrusted to compile and maintain databases of plant operations
ASSISTANT COORDINATOR - BLUE CHIP PROSPECTS INC., SMITHTOWN, NY 2008–2010
- Rendered high level of assistance with the creation and maintenance of the company website and database
- Fostered positive working relationships between college athletic coaches and prospective high school athletes, in conjunction with the Director
- Prepared and drafted athlete profiles in collaboration with the recruits
ASSISTANT DIRECTOR OF BASEBALL OPERATIONS - ISLAND GARDEN BASEBALL ACADEMY, WEST HEMPSTEAD, NY 2006–2007
- Planned and coordinated successful training events in cooperation with the Director
- Designed and developed a baseball equipment and accessories catalog
- Organized events such as camps, clinics, private lessons, birthday parties, and equipment/accessory sales
ACTIVITIES
Athletic Director, Academic Honor Roll, Dowling College Baseball Team (2007–2009)
- Developed and implemented fund raising programs obtaining more than $20,000 for local charities
- Personally chosen as a captain and starter in the outfield for four consecutive years
- Trained local youth baseball player development programs
- Actively participated to numerous diversity and gamesmanship workshops
- Voted as the Captain by the coaching staff through demonstration of exemplary leadership skills
TECHNICAL PROFICIENCY
Microsoft Office Suite: Word, Excel, PowerPoint, Publisher, and FrontPage