Human Resources Management

MELANIE SUTTON

**** * *******, *******, ** *****

773-***-**** ~ ************@*****.***

OBJECTIVE

Seeking an entry-level opportunity in the HR field that will allow me to

apply my strong educational background and transferrable skills for mutual

growth.

EDUCATION

Keller Graduate School of Management

Master of Business Administration in Human Resources

04/2012

University of Illinois at Urbana-Champaign

Bachelor of Arts in Communication, Minor in Spanish 08/2010

RELEVANT COURSEWORK

. Strategic Staffing: Thorough understanding of staffing

process and selection process to meet company and position

objectives- focusing on transferrable skills, growth

potential, and fit.

. Labor Relation: Complete understanding of union relation

management, grievances, and collective bargaining

. Managing Diversity: Principles of diversity, EEO,

affirmative action, and developing a diverse workforce.

EXPERIENCE

Student Intern, Chicago Department of Revenue

10/2010-05/2012

. Transferred money from suspense account to invoices

. Entered confidential data into system

. Exempted invoices from non-profit organizations

. Ensured that invoices are sent to responsible party

. Answered, screened and directed inbound phone calls

. Received and assisted guests and escorted them to correct

destinations, offices, rooms or meeting rooms

. Took verbal and written messages and made sure they got to

the appropriate destination

Student Intern, Office of the City Clerk Chicago, IL

06/2010-08/2010

. Answered and directed inbound calls from multi-line phones

. Filed papers in alphabetical and numerical order

. Ensuring that customers were served quickly

Promotions Intern, Illini Media Company Champaign, IL

05/2009-05/2010

. Increased number of radio station listeners through

advertising to students and staff

SKILLS & QUALIFICATIONS

. Microsoft Word, Photoshop, PowerPoint, Excel, Outlook,

Internet Explorer, and Firefox

. Superior organizational skills and able to meet tight

deadlines

. Highly goal and metric oriented

. Able to work independently and in a team setting

. Proficient in verbal and written Spanish

Contact this candidate