Project Customer Service

Résumé

ChanderShekher

Professional attributes and profile

• MBA (IT),Project Management Professional, Post Graduate in Operations research and an OCP

(Oracle certified professional Oracle Database Administrator ) with 25 years of experience in

IT Infrastructure management, Software Development, Oracle Database,SAP /SAP BI

Implementation .

• Proven ability to bring the benefits of Information Technology to solve business issues while

delivering applications, IT infrastructure. Provide strategic direction to senior leadership on

technology and Business Intelligence. Led innovation projects for IT infrastructure delivery to

improve the delivery of Customer service in Cement Industry.

• SAP project coordinator at national level; Project preparation,, IT infrastructure creation including

Data Centre, WAN and LAN

• Successful deployment and implementation of Web Technologies on Microsoft platform ie

Windows Server 2003 Internet Information System and ASP.net.

Current engagement

Dy General Manager (IT) at JK Lakshmi Cement Limited

• Responsible for overall IT infrastructure Management, Networking,

MPLS links, security, Backup Server,Web Technologies and SAP Business Intelligence

implementation .

Technical skills

OS LANGUAGES DBMS

Oracle 8i/9i/10g

Windows 2003,2008 ABAP,VisualBasic,Cobol

Unix,Linux, PL/SQL, Pro*C

GUI OTHER TOOLS WEB DEVELOPMENT

MS Project,Primavera

Oracle Tools, ASP, ASP.net, Java, XML, HTML,,SAP Business

Developer 2000, Java script, VB script Front page,

Explorer,Query Designer

VB 6.0, Visual Fox pro Visual Stdio

FortigateFirwall Admin

Functional skills

Design and development of Business Intelligence architecture

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Coordination and control at national level.

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Cross platform management functionality.

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Résumé

ChanderShekher

Strong skills in conceptualizing, technical and problem solving.

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An innovative system analyst with expertise in delivery of technical strategies and

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solutions.

• IT Asset Inventory management / Process Documentation

Competencies

Project Management

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Delivering and implementing the project as per scheduled milestones.

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Purchase /Procurement /Negotiation of all IT equipments

Project analysis / scheduling involving resource procurement, indenting & allocation

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Managing and providing technical guidance / support to the project team.

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Technical Support/Troubleshooting

Configuring, setting up and managing application servers and databases.

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Ensuring software integrity between objects on the production machine and the test

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machine.

Maintaining Applications and Administration documentation.

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Supporting, testing and deploying applications with production workflow and

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Profile matrix.

Addressing and resolving database faults involving error fixing.

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Academics

Project Management Professional PMI,USA 2012

MBA Information Technology ICFAI University 2010

PGD Operational Research ORSI Calcutta 1995

PGD Systems and Programming DelhI Productivity Council 1986

Honors degree Chemistry Hansraj College Delhi University 1985

Trainings, Seminars and Workshops

Oracle 8i Certified DBA

2000 Develop Seminar on new Oracle

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technologies by Oracle Corp., Mumbai

1999 International Seminar on E Commerce

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MDI during NETCOM’99.

1998 Workshop in Oracle 8.0 conducted by

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Oracle Corporation.

1993 Training in Oracle 7.1, PL/SQL, Forms 3.0,

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Work experience

Résumé

ChanderShekher

JK Lakshmi Cement Ltd. Present to Jan 98

Present Designation DGM (IT)

Report to Directors

Team Size 10

Job Profile Manage In house Infrastructure team and SAP BI

Key Projects

SAP BI /Data ware house implementation

Project 1

Period Oct 2010 till date

Project manager for SAP Business Intelligence implementation

Role

.

Description • Business requirement study and scope establishment

• Data modeling,BI content management/enhancement

• ETL design and Process chains

• Multi cube and Query development

• Trainings to Senior executives

Remarks Query /Reports to monitor Business based on KPI’s such Net sales

realization and outstanding number of days

IT Infrastructure Creation for SAP implementation

Project 1

Period February 2008 to Feb 2010

Technical member for Server, Data Center creation, WAN

Role

connectivity and other Hardware procurement for SAP project.

Description Plants, Regional Offices are connected on 2 Mbps and 512/256/128

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Kbps MPLS VPN Network.

• Remaining sites are connected on 64 Kbps MPLS VPN Network.

• Backup connectivity through alternate network for plant, HO & Regional

offices.

• Connectivity through wireless link has been done at RMC Plants.

• Introduction of Wi Fi Technology

Remarks Approximately 100 Branches/Dealer Locations has been provided client

based secure VPN Network for conducting secure transaction

System Study for ERP evaluation

Project 2

Period April 2008 to February 2009

Résumé

ChanderShekher

Core team member for Current System Study/Documentation.

Role

Description Organized various presentations,

Educated HOD/Function team about ERP concepts

Created ERP Core team members.

Provided IT support in preparing Standard operating procedures for each

business processes.

Evaluated Enterprise ERP Systems i.e Oracle JD Edwards,SAP ECC 6.0

Project 3 Web enabled Marketing System /Dealer Management System

Period 2007 to 2008

Project Leader

Role

Scope To Connect Regional offices, Depots, Work Office and Head

for On line information of Billing, Payment, Outstanding,

Stocks and MIS thru Internet. Convenient Web based

access to the integrated information and services for they

are authorized in a manner that encourage decentralized

analysis and planning, informed decision making throughout

the organization.

Networking works/ Depots/ Branches/ HO for online sharing

of Data/ reports on dispatch / stock/ invoicing/ collection

through web enabled services across 40 Depots, Six

Regional offices, Head office and Work office consisting of

approximately 100 Marketing and Accounting professionals.

Environment Windows 2003 Server, IIS 6.0, ASP,ASP.net and Oracle 10g

as backend database

Benefits Improved information flow, provided integrated access to appropriate

executive information and services in reduced paper environment. The

implementation also enabled Faster Communication and E mail facility to

Dealers with Business Process Improvement, cost reduction, effective

customer service and e commerce

SIEL Foods &Fertilisers Industries. August 85 to January 98

Designation Joined as Programmer in 1993 in EDP Dept and

through a series of promotions rose to the position

of Assistant Manager (Systems)

Résumé

ChanderShekher

Report to Manager System

Job Profile Project leader /Sr System Analyst

Key Projects

Online Systems

Projects

Period August 85 to January 98

Description Environment Oracle 7.1 Database on Unix environment

Role and

Project head

Scope

Remarks Siel Chemical Complex, Rajpura, Punjab state

Prepared the entire computerization plan and developed

online systems for the Siel Chemical Complex plant at

Rajpura, Punjab state as project head

Mawana Sugar Works

Cane Indenting System at Mawana Sugar Works

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Oil Management System

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Online System for Oil procurement

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Materials Management System

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• Online system for Indents, PO and Material

• Receipt and Bill passing

• Preventive Maintenance System Plant maintenance

Chemical Sales Information System for material

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dispatches and Sales Orders

MIS System for 3rd party operations.

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• Vanaspati Sales Management System.

• Online Savings Bank System

• Cane Indent System

• Commodity Trading & Accounting System

•Attendance & Leave Management System

Employee Shop System for Goods Sale & Purchase

•Export Monitoring System at Siel International Division

Personal Details

Date of Birth 24th Oct 1962

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Marital Status Married (Two Sons)

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Address for House # 151,

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Correspondence Pocket –C, Sector 19, Rohini, Delhi 110089

Telephone 011-********

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Résumé

ChanderShekher

Mobile 981*******

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E mail *************@*****.***

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