Customer Service, Management, Business
Resume:
Derrick L. Cleveland
P.O. Box ******
Riverdale, Georgia 30274
*******@*****.***
Education: Bachelor of Science in Business Administration, May 2000, Shorter College, Marietta, Georgia
Associate Degree in Criminal Justice, January 1993, Community College of the Air Force
Experience:
April 2009 to present
Emory Hospital Midtown, Atlanta, Georgia
Public Safety Shift Supervisor
-Ensure that the shift functions according to policy, monitors
attendance of subordinates, edit reports, attends and participates in
leadership meetings, make decisions with department heads,
recommends disciplinary actions for subordinates, schedule shift
post assignments, and maintains administrative documentation of
subordinates.
April 1996 to April 2009
Emory Hospital Midtown, Atlanta, Georgia
Public Safety Officer
-Monitor traffic flow throughout the hospital, respond to emergency calls, assist guest, patients, and staff members.
July 1995 to April 1996
Faison & Associates, Atlanta, Georgia
Dispatcher
-Dispatched security guards, wrote incident reports, maintained logs
of daily occurrences, and contacted proper personnel regarding
emergencies.
January 1995 to June 1995
Yasins Fish Supreme, Atlanta, Georgia
Assistant Manager
-Supervised four to six employees, coordinated the ordering of
inventory and supplies, ensured timely customer service, and
balanced cash receipts.
April 1994 to January 1995
International Security Management Group, Atlanta, Georgia
Security Supervisor
-Supervised four employees and served as a concierge in a high
rise luxury apartment complex.
June 1993 to March 1994
Underground Atlanta Security, Atlanta, Georgia
Security Officer
-Enforced security rules and regulations of the mall.
April 1989 to December 1992
United States Air Force
Military Police
-Investigated incidents, wrote accident and incident reports, ran radar, issued citations, made arrests, guarded prisoners, monitored incoming traffic and responded to disturbances. Provided overall protection and security of Military staff, property and resources.
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