Sales Manager
Resume:
RONALD M. KASPRZAK
Grand Island, N.Y. 14072
EDUCATION
Bachelor of Science, Business Administration
Concentration in Management
State University of New York College at Buffalo
EXPERIENCE
Financial Implementor, 02/08 -03/12
RR DONNELLEY & SONS - Grand Island, New York
. Responsible for ensuring customer invoicing requirements and required
remittance detail/procedures are defined, communicated, and implemented
for each summary bill program. Maintain customer profiles for new
summary bill programs and serve as point of contact for required
changes.
. Prepare and present Client Financial Services
recommendations/solutions for both internal and external customers (i.e.
standard invoice output options, cost allocation reporting, sample
generic files, electronic delivery options, EDI output, payment options
and remittance procedures).
. Liaison between internal teams (i.e. logistics, warehousing, customer
service, order entry, sales) and the customer to implement procedures to
ensure accurate output and expedite payment.
. Ability to analyze customer requirements and negotiate options and
present solutions that meet their needs while not compromising RR
Donnelley.
. Ensures all electronic files are established in accordance with
customer specifications and MWI standards and corporate objectives.
Responsibilities include documenting the business requirement for IT and
testing the output for accuracy.
. Working with Sales, Collections, and the Customer to investigate,
analyze, and resolve problems with production summary bill programs.
Provides solutions, process improvements, and resolution plans while
ensuring financial integrity is maintained and does not adversely affect
accounts receivable cash flow
Account Executive, 10/06 - 8/07
Hearst Publishing - Tonawanda, New York
* Responsible for development and maintenance of existing customer accounts
and recruitment of new clients and accounts for print and media
advertising
RONALD M. KASPRZAK...page 2
pROCUREMENT oFFICER/sUBCONTRACT sPECIALIST, 05/01 -02/06
URS Corporation - Buffalo, New York
. Provided procurement for major (5-$50 million) projects; negotiated
commercial terms and conditions with suppliers and construction
subcontractors
. Administered all subcontracts, reviewed scope of work, reviewed
vendor qualifications, performed bid analysis and awarded vendor
contracts.
. Responsible for up-to-date knowledge of corporate, New York State,
and FAR procurement rules and regulations.
. Procurement card buyer for all office equipment, supplies, and
services. Performed Account Payable functions as well as problem
resolution.
Regional Sales Manager, 03/97 - 10/00
The Kayak Pool Corporation - Lancaster, New York
* Responsible for development and operation of New York State sales
division.
* Responsible for the initial development of print advertising, promotional
events, telemarketing, telemarketing scripts and procedures
* Implemented tracking and accounting software programs, as well as
customer databases
* Responsible for the recruitment, hiring, training, and ongoing
development of sales staff and support systems
* Responsible for the initial development and operation of the finance
department and the execution of all related customer documents
LEADMAN, 01/94 - 03/97
Bennett Manufacturing - Alden, New York
. Department coordinator of 2 and 3-man assembly line paint operations
. Maintained pressure pot & electrostatic paint systems, in conjunction
with water-based, enamel, and powder paints
. Responsible for meeting production deadlines and quality control of
finished product
. Sorting, Packaging, and shipment of finished product, kits, and
assemblies.
TELEMARKETING MANAGER, 05/93 - 10/93
National Industries - Brantford, Connecticut
* Responsible for the overall operation of the telemarketing room, which
totaled 85 employees
* Trained, developed and evaluated floor supervisors
REGIONAL SALES MANAGER, 03/85 - 10/94
Kayak Manufacturing Corporation -West Seneca, New York
* Complete sales and administrative responsibility for seven branch offices
operating in six states. Responsible for the recruitment, hiring,
training, development, and motivation of a sales staff of approximately
65 representatives
* Responsible for developing and implementing ongoing training programs for
these offices which collectively maintained a better than 3 percent
higher than company average closing percentage
COMPUTER SKILLS
Microsoft Word, Excel, PowerPoint, Access, Ariba, and Lotus
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