Security Officer
Resume:
Nunya Brooks
***********@*****.***
OBJECTIVE
I am a hard-working energetic, sincere, loyal and dedicated individual who has a great deal of
ambition. I have experience in many different industry, but I love to learn, and always look
forward to a new challenge. I get along well with others, as also working efficiently on my own. I
am seeking a position where I can grow and develop and also succeed while giving my best to an
employer.
EXPERIENCE
April, 2012-
Amc Theatre Chicago, Illinois
Film Crew Member
•Box Office
•Concession
•Usher/ Usher Greeter
Oct, 2008 - May, 2011
Kohl's Chicago, Illinois
Sales Associate/Cashier
•Place special orders or call other stores to find desired items
•Open and close cash registers, performing tasks such as counting money, separating
charge slips, coupons and vouchers, balancing cash drawers, and making deposits
•Ticket arrange and display merchandise to promote sales
•Inventory stock and requisition new stock
•Compute sales prices, total purchases and receive and process cash or credit payment
•Prepare sales slips or sales contracts
•Greet customers and ascertain what each customer wants or needs
•Describle merchandise and explain use, operation, and care of merchandise to customers
•Recommend, select, and help locate or obtain merchandise based on customer needs and
desires
•Exchange merchandise for customers and accept returns
•Answer questions regarding the store and its merchandise
•Prepare merchandise for purchase
•Help people to sign up for the store credit card and explain them about the discount and
benefits by sing up the credit card.
•Responds appropriately to POS backup calls and service desk calls.Assists at POS and
customer service as needed and complies with the company’s 2 in a line standard.
•Process rainchecks within company standards.
•Completes merchandise recovery and sales floor returns.Maintaining fitting rooms,sales
floors and work areas.
•Follow company merchandise presentation directives and standards while merchandising
incoming truck freight and replenishing the sales floor.
•Identifies and communicates merchandising and sales floor operational opportunities to
supervisor,Area supervisor or MOD.
•Completes price changes,ISC memos,callbacks,transfers,and other paper work as directed by
supervisor.
•Assists in the maintenance of company stockroom capacity and organizational guidelines.
•Follows company best practices and participates in company programs (i.e: rewraps, mis-
mates, damages,defectives, even exchanges and store shortage action plans)
June, 2007 - Jan, 2008
7-Eleven Chicago, Illinois
Customer Service
• Resolve customer complaints
•Greet customers entering establishments
•Stock shelves, and mark prices on shelves and items
•Maintain clean and orderly checkout areas
•Sell tickets and other items to customers
•Issue receipts, refunds, credits, or change due to customers
•Count money in cash drawers at the beginning and end of shifts to ensure that amounts are
correct and that there is adequate change
•Maintain a clean customer friendly environment in the store.
•Assist with management of store staff.
•Ensure prompt reconciliation of store operations paperwork
•Develop sucessful sales plans to grow your store’s profitability
•Promote customers and community7-Eleven
April, 2006 - Dec, 2006
Securitas Security Services U.S.A,Chicago, Illinois
Security Officer
•Provide a visual security presence
•Answer alarm and investigate disturbances
•Check stairwells,fire exits,mechanical room,fire extinguishers and pull boxes.
•Control crowds as required
•Protecting building and grounds(including all contents, occupants, customers, and visitors)
by enforcing rules and regulations related to security at the location, and directing both
foot and vehicular traffic in and around the location
•To ensure that visitors have a safe and pleasant experience while visiting the center
•Circulate among visitors, patrons, or employees to preserve order and protect property
•Receive 20 hour certificate and perc card
•Write reports of daily activities and irregularities such as equipment or property damage,
theft, presence of unauthorized persons
•Monitor and authorize entrance and depature of employees, visitors from premises
•Conducting inspections of packages and vehicles as required
•Conducting the movement of people,products and vehicles into,out of,and within the
location
•Familiar with all relevant special and general orders
•Warn persons of rule infractions or violations from premises
•familiar with and understand the center’s emergency action plan and evacuation procedures
and carry out emergency procedures as necessary
•Secure the center’s entrances at the end of operating hours
•Maintain a shift log
July, 2002 - April, 2006
Self- Employment Chicago, Illinois
Home Day Care Provider
•Conduct activities appropriate to ages of clients
•Operate in house day care centers within businessess
•Handle all financial and marketing areas of business
•Address quality care issues for clients as needed
•Responsible for care of five childrens ages 2-7
•Observe and monitor children’s play activities
•Keep records on individual children,including daily observations and information about
activities, meals served, and medications administered
•Instruct children in health and personal habits such as eating, resting and toilet habits
•Organize and participate in recreational activities, such as games
•Assist in preparing food for children and serve meals and refreshments to children and
regulate test period
•Organize and store toys and materials to ensure order in activity areas
•Provide counseling to mentally disturbed, deliquent, or handicapped children
•Accompany children to and from school, on outings, and to medical appointments
•Support children’s emotional and social development, encouraging understanding of others
and positive self-concepts
•Discipline children and recommend or initiate other measures to control behavior, such as
caring for own clothing and picking up toys and books
•Identify signs of emotional or developmental porblems in children and bring them to parents
or guardians attention.
•Planned and developed tutoring in reading, writing and mathematics
EDUCATION
2005 College of Office Technology,Chicago, Illinois
Medical Office Assistant Certificate
•Medical Manager
•Microsoft Word, Access, Excel and PowerPoint
•ICD-9 and CPT Coding
•Medical Terminology 1&2
•Anatomy and Physiology
•Medical Law and Ethics
•Insurance Billing
•Medical Keyboarding
2002 Crane High School,Chicago, Illinois
•Completed all requirements for, and received, High School Diploma
References available upon request
Contact this candidate