General Manager/COO
Resume:
J. IAN HOGG
**** **** ****, **** *********, BC
V7W 2Z2
Cell: 604-***-****
Home: 604-***-****
E-mail: ********@*****.***
PROFILE
A Senior Manager / Chief Operating Officer / General Manager with a broad
range of national and international experience. Proven leadership in
administrative and manufacturing environments. An effective General
Manager with extensive experience in operational reality, budgeting,
business expansion, IT, human resource development and contract
negotiation. I have managed medium to large companies both non- unionized
and unionized operations.
ALLIED WINDOWS AND DOORS, Langley, BC 2005-2012
Solely responsible for the daily operation of the company and the P&L.
Allied manufactures high quality vinyl and aluminum windows and doors for
the Single-Family, Multi-Family and the residential Hi-Rise market
throughout western Canada via builders, developers, architects,
dealers/distributors/installers and several national big box retailers.
(Costco and Rona).
General Manager;
. I provided the leadership and motivation to create and integrate
change in processes, production, perception and attitudes. Created
'Code of Conduct' for company.
. Managed the daily operations of all departments, managers and the 150
employees in administration and production. Revenues of more than
$25M. Created and administered annual budget. Drove all activity with
the EBITDA objectives in mind.
. Managed the company through all related due diligence by new ownership
group, and then the global transition to the new shareholders style
and systems and org chart etc.
. Solely responsible for the operation and P&L in BC and the operations
and P&L of a second operation in Calgary, Alberta.
. Managed the company through a 50% sales increase in year one.
. Moved two factories and 150 workers to a new facility. Only 2 days
lost in production, no broken equipment, no injuries, and no customers
product delayed.
. Negotiated several multi-million dollar deals with Hi-Rise developers.
. Reduced lead-times from 4 to 6 weeks to 10 working days over my
tenure.
. Applied the capital expenses to new equipment when necessary,
responsible to justify ROI and NPV for various undertakings and
equipment.
. Negotiated several collective agreements with the Canadian Auto
Workers Union. Chaired the Communications Committee, and the Health
and Safety Committee.
. Establishing budgets, monitoring department spending and monthly
analysis of variances.
. Setting monthly production and margin expectations, setting staffing
levels for the factories and the administration. Monitored the entire
operation thru weekly KPI reports.
. Reduced the company's record of WorkSafe orders from 22 in 2005 to
zero by 2009, featured in a WorkSafe how to video on return to work
policies and managing workforce. See;
http://www.youtube.com/watch?v=KPlGaJkVMTA. Reduced time off for
injury claims from 2300 hours to 200 in three years.
. Managed and maintained all external relationships with the supply
chain and governments.
. Managed all Better Business Bureau files, managed all media enquiries
and responses.
. Managing the company through a construction industry recession,
participated in federal WorkShare program three times. Managed the
downsizing through 2008 to present.
. Negotiated all vehicle fleet leases, real estate leases, and union
disciplines.
. Headed the IT team during the installation of a new robust ERP system,
Gantt charting the implementation, process mapping the company,
staffing and training solutions, parallel testing and ultimately
managing the new ERP to life.
J. Ian Hogg Page 2
BUSINESS DEVELOPMENT BANK OF CANADA, Vancouver, BC 1998 -2001
Managing Partner, BDC Consulting Group
Responsible for all business development, operational, and marketing
activity for the Bank's Consulting Group. Member of the Counsel of
Managing Partners providing high-level input into the design and
implementation of the national practice.
* Managed all daily business operations for the Pacific Region while
striving to increase revenues/income of the Division.
* Improved the quality and loyalty of the management consultant roster by
monitoring client expectations and identifying the most skilled
consultants to place in assignments.
* Created and implemented a marketing campaign that successfully inspired
traditional bank staff to proactively sell: the campaign delivered
impressive results and has since been duplicated by various regions
across the country.
* Re-built and retained a team of professional, knowledgeable and highly
skilled resources through difficult and massive change.
* Member national E-comm steering committee with senior members of the
Bank's electronic commerce department and together we developed short
term and long term objectives and expectations.
MANAGEMENT CONSULTANT, Vancouver, BC 1996-1998
Principal
Provided management consulting services to a diverse range of wholesalers,
distributors, and manufacturers (public and private) relating to marketing,
strategy, or operational performance.
* Consulted for a variety of former customers and buying groups, assisted
in developing short-term and long term objectives. Developed a marketing
strategy for a television production company, resulting in a sellout
first season. Engaged to create a marketing strategy and product forecast
for an amusement park ride for worldwide markets.
GPM DISTRIBUTING, Vancouver, BC 1983-1995
Vice President & Chief Operating Officer, (stakeholder)
GATEWAY DISTRIBUTORS INC., Seattle, Portland, Honolulu
Vice President, (stakeholder)
A highly successful distributor of prestigious consumer products (Bosch,
Jenn-air, Sub-Zero) in Western Canada. Realized a 1500% increase in gross
sales over 81/2 years of the Canadian operation. Canadian and USA
operations combined for $30M in sales. (Gateway) American subsidiary borne
from Canadian parent company's success. Distribution in Washington,
Oregon, Idaho Alaska, Hawaii: Start-up to $6M (US) in sales by year two.
. Responsible for all Canadian operations as Chief Operating Officer
(Canada), including corporate vision, strategic leadership,
profitability, and human resource development. Tasked with initial
start-up phase for the USA operations including distribution
contracts, facilities, marketing initiatives, inventory purchasing,
pricing policies, operational processes and staffing.
Designed and implemented the corporate advertising strategy that resulted
in factory recognition for constantly developing the highest market share
and brand name awareness in North America.
J. Ian Hogg Page 3
. Identified product potential and long term feasibility resulting in
distribution agreements with major American and European manufacturers
as well as supplier agreements with national retailers and buying
groups.
. Developed and implemented the Major Projects Division by successfully
creating a second distribution channel without risk to core business.
This model was later adopted by the American manufacturer for its
distributors across North America.
. Held accountable for marketing strategies, advertising plans, supplier
relations, inventory control, budgeting and customer credit
guidelines.
. Developed policies regarding credit, shipping, warehousing, service,
sales, consumer relations and warranty.
. Liaised with provincial government ministries on cross border issues.
. Improved customer service by creating a profitable and efficient after-
sales service company.
CANON CANADA INC., Vancouver, BC 1976-1983
Western Regional Manager, ETW Div. (1982-1984)
Area Sales Manager, Consumer Products Div. (1980-1982)
District Sales Manager, Consumer Products Div. (1976-1980)
EDUCATION & PROFESSIONAL DEVELOPMENT
* Air Traffic Control Diploma, Ministry of Transport
* Commercial Pilots License
* Private Pilots License
* Police Diploma, (Provincial Constable) Ministry of Attorney General,
* Member WVPD Reserve 1984 thru 2000
* Partner/owner; Acces Advertising Ltd. (full service Advertising agency)
* Partner/owner; Prime-tech Service Ltd. ( a Maytag/Bosch/Sub-Zero approved
warranty service provider)
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