Deborah L Nelson
**************@*****.***
Document Control Coordinator
SUMMARY OF QUALIFICATIONS
Career Document Control Specialist with expertise administering electronic
document management systems and facilitating optimal process flow with
colleagues at all levels within engineering, operations, customer
representatives, manufacturers, supply chain and design teams. Proactive
problem solver and technical expert skilled in prioritizing within short
time frames and stewarding simultaneous projects to completion with high
levels of accuracy and efficiency. Reliable team leader modeling
integrity, dedication and commitment to meeting organizational objectives.
SKILLS SUMMARY
. Expertise in the capture, storage, and retrieval of documents, images
and change control process including receipt, maintenance, approval,
distribution, and storage of SOP's, forms, protocols, reports, and
drawings.
. Process timely departmental Change Orders involving conferring with
document originators or departmental liaison regarding discrepancies,
notice review, approval, incorporation, revision, checking and release.
. Coordinate Document Change Notice systems including distribution,
electronic checking, procedural or new system upgrade training, inventory
disposition and BOM changes.
. Organize, file and secure Engineering and Quality records to ensure
efficient retrieval and the proper control of obsolete, duplicate, or
inactive documents.
. Provide support for quality system audits, internal customer
inquiries, expedition or requests for research or quality investigation
activities.
TECHNICAL SKILLS
|SAP 4.0 |Outlook |
|Microsoft Office Suite |SharePoint Services |
|Agile PLM 9.2.2.4 |Lotus Notes 6.5 |
|Agile Express 9.0 |Microsoft Access |
|Visio 2000 |Adobe Acrobat 6.0 |
EMPLOYMENT EXPERIENCE
Documentation Coordinator
1988 - 2011 | Westell Technologies Inc. | Aurora IL
Design and manufacturing firm recognized for full cycle best-in-class
products and services including broad range of digital and analog products
for the communications industry.
. Led review and revision of several departmental SOP's in preparation
for successful ISO9001/TL9000 audits.
. As Agile Administrator, designed and implemented new employee
training and continuous learning for existing employees including the
initiation of cross departmental policy and procedure updates.
. Collaborated with Engineering and Design Teams to improve and enhance
efficiency of Change Order system.
. Authored departmental Work Instructions and provided cross
departmental training for new hires.
. Recognized for identifying opportunity and realizing significant
savings on toner and supplies expenses through service agreement analysis
and realigning inventory to better meet organizational needs.
. Led acquisition team in successfully implementing extensive data
conversion strategies including the identification and synchronization of
existing and new part numbers.
EDUCATION
Robert Morris | Chicago IL | Office Admin Certificate
COMMUNITY CONTRIBUTIONS
Crossroads Church Community Outreach Activities
. Administrative Assistant: provides secretarial/clerical support to
Jim Hollendoner, Minister, College and Young Adult Ministry of
Crossroads, 630-***-**** ext.337 ************@*****************.***.
. Prayer Team Leader: organize and lead activities for faith community
around prayer requests including facilitate meetings and distribute
reports.
Debi Nelson 2/2