Workload Automation Expert

Sriman K Mobile : +91-953*******

[pic] Email :

******.*******@*****.***

OBJECTIVE

Intend to build a career with commitment, dedication to explore

myself fully and realize my potential to work as a key player in a

challenging and creative environment.

EXPERIENCE SUMMARY

. 3 years of experience in BMC Control-M tool administration with strong

technical knowledge and good analytical and problem solving skill.

. Developed and implemented an Enterprise workload management platform

utilizing BMC CONTROL-M for Distributed Systems that now runs over

50,000 processes per day.

. Migrated various versions of Control-M to 7.0.

. Integrated SSL & LDAP on Control-M environment.

. An effective communicator with inter-personal, presentation and

problem solving skills.

. Training & guiding team members and enabling knowledge sharing among

the teams.

. Consistently developed effective, trust-based relationships with

clients/engagement partners and co-workers.

. Possess broad competence in strategic management of technical matters

with the distinction of launching and

driving new initiatives, managing projects and achieving project

objectives.

WORK SUMMARY

. Working with ANZ Operations and Technology Pvt Ltd as a Technical

Analyst from Feb 2012 to till date.

. Worked with Affiliated Computer Services a Xerox company as Production

Control Analyst from Dec 2009 to Feb 2012.

SKILLS

Operating systems : Windows, Unix, AS400.

Databases : MSSQL, Sybase, Postgresql.

Scripting Language : UNIX Shell Scripting

(Intermediate).

Tools Known : Control-M, Remedy, AHD, SDM.

Certifications

. Cisco Certified Network Associate (CCNA) Cisco ID: csco11556651

ANZ Work Profile:

As a Technical Analyst in Control-M Support Team (Infrastructure

Application Management Control-M Support is a core IT Service Management

Team in ANZ which includes Installation, Configuration, Management &

Maintenance of BMC Control-M tool used across ANZ) following below is the

detailed work profile in ANZ:

Control-M Administration:

. Installation of Control M Servers / Agents version on Unix and Windows

environment.

. Consulting & Configuration of the Control-M Agent / Server based upon

the need of the Application Team and Project for which Control M was

being implemented.

. Prepare the Infrastructure DR Recovery / Restoration plan with

relation to Control-M for all the applications across ANZ that use

Control-M.

. Carry out the steps charted in Control-M Infrastructure DR recover /

restoration plan during the DR tests which would be conducted every 6

months for critical applications.

. Integrated Control-M with Windows LDAP where users can login with

windows credentials.

. Develop the plan for the upgrade of Control M Server / Agent and drive

the same across Windows / UNIX environment running the older version

of Control M Server / Agent.

. Tuning the Control-M DB and EM DB.

. Responsible for ensuring that all technical, standards and support

documentation is updated so that adequate service levels can be

maintained.

Control-M Scheduling:

. Schedule Jobs in Control-M on Unix and Windows environment for the

application teams that do not have Control M knowledge and helping

scheduling teams on complex designs.

. Also, Schedule the Connect Direct Scripts to run from Control-M, to

transfer the files from source to destination using Control-M.

Production Change Management & Incident Management:

. Creating, Reviewing, Approving & implementing change records involving

Control-M for new / existing Applications across ANZ.

. Keeping track of Incidents that were caused due to Control-M &

resolving them.

. Tracking the Problem Records assigned to our team and to identify a

resolution for the same with assistance from the Control-M vendor BMC.

Generate metrics report for Control-M Support team with reference to

Changes / Incidents and analyze the report and work towards improving the

same

ACS Work Profile:

Project Name : Production Control

Client : Ingram Micro

Role : Production Control Analyst - Control-M Scheduler &

Admin

Tools Used : Control-M 6.3,6.4 & Control-M Desktop, BMC Remedy

Center

Client Details

Ingram Micro, Inc. NYSE: IM is a Fortune 100 company founded in 1979

as Micro D and based in Santa Ana, California. It is the world's largest

technology distributor and a leading technology sales, marketing and

logistics company. The company distributes and markets IT products from

computer hardware suppliers, networking equipment suppliers, and software

publishers worldwide. It also provides and maintains databases for its

customers.

Project Description

Scheduling jobs which are running on the UNIX, Windows and SAP

in Control-M Desktop. Agent installation, Client installation, Agent

trouble shooting and scheduling the critical batch (distributed/mainframe

system), & analyze the problem and solve them in the production

environment. Creating the calendars (Regular/Periodic), solving control-m

agent problems (unavailable/create/disable).

Responsible for

. Providing 24x7 support to any type of scheduling request like create a

new job and new scheduling groups & Bouncing the Control-M agents,

changes in the schedules

. Control-M admin part (Agent installation, Client installation, Agent

trouble shooting etc).

. Scheduling SAP jobs using SAP CM & FTP jobs by filewatcher utility.

. Schedule batch Jobs and test in test Environment and QA-environment

and migrate into Production.

. Troubleshooting EM/Server connectivity issues

. Bouncing/Restarting the Control-M agents whenever it requires ( Agent

not-available)

. Giving solution to the control-m agent problems like not starting of

the control-m process ctmag, startup/stop control-m agent

. Login to the Control-M server and solving the hung jobs/checking the

control-m agent problems

. Mass update / Mass create the jobs according to the business needs

. Creating the calendars (regular/periodic)

. Update the ticket/task logs for this application in the BMC Remedy

incident ticket/task

. Analyzing the need and giving solution to the complex scheduling to

the Clients

. Co-ordinate with functional & DBA team to STOP and START the

applications during the maintenance or Migration.

. Effectively handled client Coordination from offshore in the absence

of Onsite Coordinator during his vacation period

. Guiding the operation team to monitor the jobs effectively

. Responsible for team activity such as any issue, conference and

severity level of tickets Sev1, Sev2, and Sev3.

EDUCATION

. Perusing Master of Business Administration in Information Systems

Management from Sikkim Manipal University.

. B.E. - Electrical and Electronics Engineering from Andhra University in

2009.

PERSONAL PROFILE

Date of Birth - 04 July

Linguistic Repertoire - English, Telugu, Hindi,

Kanada.

Address - Bangalore - 560071,Karnataka,

INDIA. [pic]

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