Richard Altreche Jr.
**** ********** *****, ***. ***
Kissimmee, FL 34741
********.*******@*****.***
OBJECTIVE: To obtain a permanent position as a service technician in the Orlando area.
EXPERIENCE
Best Buy, Kissimmee, FL
Sales Associate (November 2012 – present)
Responsible for finding a product that best fits the customer’s needs.
Provide a great shopping experience for the customer.
Utilize all relevant sales tools to drive profitable growth.
Meet the daily margin for the store.
Elwyn of New Jersey, Vineland, NJ
Group Home Counselor (September 2011 – September 2012)
Assisted individuals in all areas of hygiene, bathroom, clothing, and eating.
Administer ed medications on time and correctly.
Transported individuals to programs and doctor’s appointments.
Prepared all meals and maintain cleanliness of home.
Best Buy, Vineland, NJ
Cable Technician (August 2007 – October 2009)
Installed and activated Comcast phone, internet, and television services.
Assisted customers with questions regarding services or billing.
Up-sold Best Buy products and accessories to reach monthly quotas.
Provided quality control and assisted team members.
Properly documented work orders and equipment sheets.
Generated additional sales and services for Comcast.
Ocean Cable Group, Millville, NJ
Cable Technician (July 2006 – August 2007)
Installed and activated Comcast phone, internet, and television services.
Provided quality control and assisted team members.
Properly documented work orders and equipment sheets.
Followed company policy and maintained company vehicle and tools.
Assisted customers with questions regarding services or billing.
Generated additional sales and services for Comcast.
EDUCATION
Bachelor of Computer Science
Full Sail University Online (Expected – August 2013)
SKILLS
3+ year’s Installation Experience of Cable Television, Phone, and Internet S ervices.
4+ years of Customer Service and Sales Experience.
People Personality, Teamwork Driven, Leadership, and Result Oriented traits.
Energetic, Enthusiastic, and Excellent Written and Verbal Communication skills.