Manager Management

Anam Chaudhry *

Anam Chaudhry

**-**** ******** *****

M ississauga Ontario

L5L 5P5

Cell: 647-***-****

Email: *****.********@****.********.**

S umma ry of Qualifications

• Excellent communication and active listening skills enhanced through addressing

colleagues and customers’ concerns

• Strong work ethics and time management skills demonstrated by prioritizing and

completing deadline in a timely manner

• Dedicated and motivated learner with excellent critical thinking and problem solving

skills

• Able to multitask displayed by working part time and training new employees at Wendy’s

as well as attending University full-time

• Great leadership skills demonstrated in the absence of a manager by organizing, planning

and supervising the team

• Ability to work independently as well as a team player

• Proficient with Microsoft word, Excel, Publisher and PowerPoint as well as internet

Education

Honours in Bachelor of Arts, University of Toronto M ississauga Sept’08- Nov’12

• Major in Geography of Ar ts; minors in Anthropology and H istory of Religion

• Related Courses: M arketing Geography, Social Research Methods, Cities,

U rbanization and Development, People and Places, Sociocultural Anthropology, Reel

Religion

2

R elevant Work Experience

Cashier

Wendys, Mississauga, Ontario June 2007-Present

• Ensuring that each customer receives outstanding service in a friendly environment

• Addressing customers’ concerns and communicating their requests to management

• Maintaining store’s appearance in accordance with Wendy’s standards

• Training new employees on various positions to maintain high standard of customer

service

• Making customers aware of the ongoing promotions at the restaurant through interaction

and pleasant attitude

• Handling currency and credit transactions quickly and accurately on a regular basis

• Answering phone calls in a courteous manner and forwarding messages to management

• Co-manager of health and safety committee and ensuring that all safety measures are

taken by management and crew members

• Assist in making employee schedules in accordance with the available budget for the

week

Assistant Manager

H & M Convenience Store, Mississauga, Ontario Aug. 2007-‘08

• Assisted with inventory control and stock ordering

• Answered calls, took message, and made appointments over the phone on daily basis

• Promoted the store by making and giving out flyers to customers and community members

• Supervised employees to ensure that proper standards are met and recommended

suggestions

• Resolving customers’ complaints promptly and professionally

• Coordinated schedule to ensure smooth service and meet the monthly budget

Volunteer Experience

Tour Guide, University of Toronto M ississauga March

2009

• Welcomed prospective applicants and their families to UTM Mississauga

• Conducted campus tours to make new students feel comfortable

Anam Chaudhry 3

• Responded to any concerns of students and parents and provide awareness of all

departments

• D irected groups to the next session

• Controlled t raffic outside and direct people to various locations on campus

The Woodlands H igh School 2007

• Forty hours community service, volunteered in school library

• H elped students in locating books for class work or recreational purposes

• S tocked books on shelves and keeping the library presentable at all time

• Served customers, and acknowledge their concerns

• H elped with signing out books and keeping t rack of return date

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