Customer Service High School

Nicole Wentz

***D Colonial Homes Dr.

Phone: 330-***-****

Atlanta, GA 30309 E-Mail:

********@*****.***

Professional Profile

Very compassionate highly responsible individual with well-developed work

ethic. Sixteen years customers service experience including one year

experience in a medical environment. Extremely organized and resourceful

problem-solver with excellent analytical and critical thinking skills.

Ability to work effectively alone with minimal supervision.

Work Experience

Pediatric Associates of Brunswick, Brunswick, Georgia 2010

to 2011

Scheduling Receptionist

. Answering phones, schedule appointments using E-Clinicals, check

in patients, check insurance information including Medicaid.

. Responsible for scanning all documents to charts such as

referral notes, newborn screening reports, and all insurance

records release.

Stoneworks, Bedford Hts, Ohio

2007 to 2010

Receptionist/Admin Assistant/Customer Service

. Answering phones, handling customer service issues and assisting

staff in all of their duties. Including creating estimates,

sales orders, and purchase orders.

. Responsible for all purchasing activity including invoicing and

keeping clients and sales staff informed of arriving orders.

Blade/Hue, Solon, Ohio

2005 to 2007

Dino Palmieri Salon & Spa, Solon, Ohio

1996 to 2005

Receptionist/Front Desk Coordinator

. Operate cash drawer, schedule appointments using Mikal SMS,

greet guests, and assist stylists to keep on schedule.

. Responsible for day-end procedures requiring identifying and

correcting errors, daily bank deposit operations and required

back up for computer system.

Computer Skills

Microsoft Word, Excel, PowerPoint, QuickBooks on both Macintosh and PC.

Education

High School Diploma

R. B. Chamberlin High School

Twinsburg, Ohio 1998

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