Customer Service Sales

Location:

Posted:

December 19, 2012

M ary E “Meg” Gambill

****.*******@*****.***

727-***-****

Personal Statement

I am a loyal, confident, self-starter who has an ambition to succeed and grow in

any environment. I have several years’ experience in the sales and customer service industries,

However, I can always improve and fine tune my skills. I am a team player and have a great, up-beat

personality. I am seeking a position where I can learn and excel while giving my best to an employer.

Work Experience

I ndependent Sales Representative Jan. 2000 – Sep. 2009

AVON Peoria, I l.

I found and retained customers to sell AVON products to. I gave outstanding customer

service and personal service to all of my customers. I recruited people under me and t rained

t hem to be a top seller of AVON products. I rose through the sales ranks quicker than

anyone had in the Peoria I L. District had done before. I input customers’ orders through the

computer and when my orders arr ived, I personally delivered them to my customers. I

a lways gave product suggestions and made up sales often

Customer Service Representative May 2006 – Oct. 2008

Affina Peoria I L.

I performed customer service and sales on two different accounts. I answered inbound and

made outbound calls. I performed up sales whenever possible. I handled objections, gave

outstanding customer service, and always t r ied to have a one call resolution. I also helped

perform t roubleshooting of products by phone. I maintained customer loyalty and explained

t he benefits of products to potential customers. I also responded to inquiries by email and

performed the same duties. I helped members of my team when I was able, if they were

having problems with the computer systems or on a call.

I captured all information from every call in the database programs the company used.

I ndependent Contractor Jan 2010 to Present

I have been working as an independent contractor for several work from home companies.

Some positions have been temporary and some I still work for. I answer inbound calls, make

outbound calls and cold calls. I do lead generation, sales, and customer service jobs. I enjoy

t his work as I am able to work from home. I am a self-starter, motivated and always

working when I am supposed to.

Just because i t may be a position from home that is not an excuse for me to think I can be

l azy about my work.

E ducation

Completed NTI Customer Service certification April 2011

Daytona College Online March 2012

I am currently in school full time from home.