Customer Service Technician

Debra Dancy

***** ******* ***** ***** **********, Mo 63033

Phone: 314-***-**** Email: ********@*****.***

Objective:

To obtain a position where my acquired competencies will contribute to

overall production, pharmacy efficiency and quality patient care.

Education:

Midwest Institute Earth City, MO. August 2010 -

Present

Pharmacy Technician Diploma Program

. Anatomy and Physiology

. Pharmacology

. Pharmaceutical Calculations

. Aseptic Technique

. Extemporaneous Compounding

. Order Entry/Filling

St. Louis Community College Florissant Valley June 2008 - January 2010

Skills:

Microsoft Office

Excellent Customer Service Skills

Strong Background working with elderly patients

Work History:

Express Scripts St. Louis Mo November 2011 -

Present

. Filling and Distribution of orders

. Select and retrieve appropriate medications

. verify quantity, and prepare labels for medication

. Replenish workstation

Walgreen's Black Jack MO June 13 - July 8, 2011

Externship - Pharmacy Technician

Filling prescriptions

Answering phone

Entering prescription into computer system

Arrange medicine for pick up

Inventory control

Interacting with customers

Updating medication files in the computer system

Christian Care Home Ferguson, MO March 2007 - Present

Activity Aide:

. Provide daily activities for elderly residents

. Track chart attendance for resident activities

. Assist with serving meals

. Provide one on one time to disabled residents

. Accompany residents on activities outside of facility

.

.

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