Asia Lampley
**** ** **** *** #* Miami, Fl ****2 Home: 786-***-**** Email: ***********@*****.***
Customer Service
Customer Service Able to Multi-task
Key Skills
Office Skills: Telephone & Front Desk Reception Customer Service
Filing Database & Records Management
Complaint Handling Data Entry (40 WPM)
Computer Word Excel PowerPoint Outlook Windows Vista/XP
Skills:
Volunteer Experience
Habitat for Humanity Restore Receptionist, 02/2012- Present
Demonstrate proficiencies in telephone and front-desk reception within a high-volume
environment.
Calm upset/angry customers by researching and rapidly solving problems.
Process donation calls in a timely fashion.
Manage and organize donation log.
Provide great customer service to all inquiring customers.
The Greater Miami Service Corp Office Assistant, 03/2011-1/2012
Managed and organized files.
Handled office tasks such as making copies, answering phones, and cleaning the office.
Education
Miami Norland Senior High School 06-07
Miami Northwestern Senior High School 08-09
References available upon request