Post Job Free
Sign in

Customer Service Manager

Location:
Chicago, IL, 60640
Posted:
December 19, 2012

Contact this candidate

Resume:

Xi Lu Lorentz, LLB, LLM, Esq.

Phone: 312-***-**** Email: ***********@*****.***

Professional Website: https://sites.google.com/site/xilulorentz/

PROFILE

Admission: New York State Bar

Professional Membership: American Bar Association

New York State Bar Association

Minnesota State Bar Association (out-of-state-

attorney)

Summary: Accomplished trilingual Immigration Attorney with more than 4

years' experience in the U.S. immigration field (non-immigrant visas,

employment-based immigration and family-based immigration petition, 3 years

of experience in high volume case management, customer support and

immigration legal research and analysis, more than 2 years' experience in

electronic database management, legal litigation document review and

translation, with successful career characterized by important positions

with diverse legal providers and business entities.

Qualifications/achievements include:

. Proven record of effectively petitioning various employment and non-

employment immigration cases for more than 200 clients without denial.

. As Manager and Immigration Specialist of ChinaEye Consulting

International, LLC, directed and coordinated the foreign employee

training programs about U.S immigration law and general business law,

built electronic client database with more than 300 new contacts from

China who are interested in immigrating to the US.

. Published author on U.S. immigration topic: The advantage and

disadvantage of U.S. EB-5 programs for foreign investors: NEW ECONOMY,

Feb 2010, issue 323.

AREAS OF EXPERTISE

. Employment and non-employment visas (H-1B, L-1A, B-1/B-2, K-1, TN, NIW,

EB-1)

. Immigration and naturalization (N-400, I-485), Family based and RFE

. Immigration legal research and analysis

. Application and interpretation of legal regulation, procedure and

techniques

. International Customer Support

. International litigation document review and translation

EDUCATION

The University of Missouri, Kansas City, LLM (Legum Magister, Master of

Law, GPA 3.14) 2006

. Chancellor's Scholarship, 2004-2006

. Asian-Pacific Islander Law Student Association, Secretary, 2005-2006

. Missouri Federal Court, Western District, Intern, 2005

Guangdong University of Foreign Studies, China, B.A. (International Legal

Studies, GPA 3.5) 2000-2004

. Second Prize Scholarship for Academic Excellence, 2003

. First Prize for Foreign Language Competition, 2003

CAREER OVERVIEW

The Mergis Group (International litigation projects)

Minneapolis, MN

Independent Legal Researcher/Document Reviewer May 2012 to

October 2012

. Reviewed, summarized, charted and coded more than 2,000 foreign

documents for litigation purpose

. Conducted legal research and analyzed China related regulations on

various topics including foreign investment entity, income tax and

Value Added Tax, tax registration certificate, business license,

organizational institution ID code, permit of FIT bank account,

foreign exchange approval.

. Drafted legal opinions on Sales Agreements, Third Party Escrow

Agreements between FIE and Chinese companies, regulations issued by

Bureau of Land and Resource Management (nation and local) and land use

permit for mining business

University Language Center Minneapolis, MN

Language Instructor August 2011-

May 2012

. Provided Chinese language classes to more than 30 K-2 students every

week

. Design Chinese class curriculum, teaching materials and wrote class

objectives for K-6 students

. Constantly communicated with parents discussing teaching progress,

student behavior and out of class homework progress

. Provided foreign language proficiency testing to new hired air

attendants, ground customer service specialists from United Airline

and American Airline

. Provided translation and interpretation in various occasions,

including teacher-parent meetings, legal proceedings and other legal

documents

ChinaEye Consulting International, LLC Chicago, IL

U.S. Immigration Specialist Dec. 2008-

August. 2011

. Entrusted with the most complex client communication issues on US

immigration law, US marketing and US business set-up as a result of

exceptional ability to promptly resolve concerns and satisfy clients

. Provided training and consultation to foreign investors on H-1B, L, EB-

1/EB-2, F-1, J-1, TN and family-based immigration matters

. Collaborated with the largest HR firm in China on international

talents recruitment, management and relocation matters

. Provided consultation to Chinese clients on entity formation,

international business transactions, and contract-drafting

. Researched and Analyzed appropriate information; and interpreted and

applied immigration laws, business law/regulations policies and

procedures when providing consultation to international clients

VISANOW Chicago, IL

U.S. Immigration Specialist August 2010

to Feb 2011

. Hired to incorporate international immigration requirements and

materials into company's online global immigration system, and to

streamline and expedite future international visa application process

for VISANOW clients

. Drafted immigration petition letter and prepared supporting documents

for corporate immigration clients

. Filed H-1B, L-1A, L-1B, E-1, I-130, I-485 (I-131/I-765), B-1/B-2

immigration and non-immigration visas (forms, supporting documents and

petition letters) for more than 100 corporate and individual clients

Zhang and Associates, P.C. Chicago, IL

Immigration Legal Assistant Mar. 2008-

Nov. 2008

. Provided assistance to managing attorney to represent over 25

scientists petitioning to immigrate to the U.S. successfully, and

secured Permanent Residency for clients within 3 to 6 months

. Advised clients on individual strategies for maintaining valid

immigration status in the United States

. Provided assistance to managing attorney to draft appellate pleadings

seeking reversal of denied I-140 petitions for immigrant

classification

. Filed H-1B, H-1B transfer, NIW, EB-1(a) and F1/F2 visa petitions for

over 50 foreign workers and students, without denials

. Provided daily administrative support to the Chicago branch law firm

Susman and Associates, P.C. Chicago, IL

Immigration/Customs Legal Assistant Aug 2007-

Feb. 2008

. Filed petition successfully to re-open a case after 8 years and

reversed judgment in favor of our clients, applying skill of discovery

. Provided assistance to managing attorney to review documents for

numerous cases

. Filed FOIA reports on behalf of immigration clients to USCIS

. Advised numerous clients on individual strategies for maintaining

valid immigration status in the United States

King's Law Firm Guangzhou, China

Legal Intern May 2003-

August 2003

. Provided necessary researches and drafts of briefs, various court motions

and several inquiries

. Provided proper researches in preparing various memorandums on the

contract law and corporate law

. Offered assistance to the partner attorney in client conference by giving

the reasoning for which the law is applied and its due suitability

OTHER INFORMATION

Language Skills: Mandarin, Cantonese, and English (Work languages,

translator/interpreter level for international conference)

Public Service Experience:

. Immigration Law Center of Minnesota, 2012

. ChinaEye International Forum, Guangzhou, Beijing China; September 2009

. Chicago Chapter Leader, China Returnee International, March 2008 until

present

. "ACSE Entrepreneur Club" Chicago, IL; December 2009 until present

. "300 Drums for disabled children", Kansas City, MO; August 2006

. "Green Turtle", Kansas City Zoo, MO; May 2005



Contact this candidate