Human Resources Manager
Resume:
Tanya Roberts, PHR
Buford, GA *****
***********@*****.***
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SUMMARY OF QUALIFICATIONS
An accomplished Human Resources Professional with a strong generalist skill
set. Known as an efficient self-starter with a proven ability to execute
policy and procedure. Strong interpersonal skills with demonstrated
success working effectively with a diverse employee population. Has earned
a reputation for taking initiative to solve problems and achieve results.
Areas of accomplishment include:
|HR Department Startup |Employee Relations |Orientation & On-Boarding |
|FMLA/ADA/EEO/WC |Reward & Recognition |HRIS: (ADP, Peoplesoft, |
|401K Retirement Plans |Programs |UltiPro Payroll, Empowered |
|HR Policies & Procedures |Benefits |Benefits, Ceridian) |
|Payroll |Administration |Training & Development |
|Staff Recruitment & |Job Descriptions |Performance Management |
|Retention |Employment Law |Organizational Development |
| |E-Verify | |
PROFESSIONAL EXPERIENCE
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Gem Shopping Network, Duluth GA (Contract Position)
HR Manager, 2011 - Present
Key Results:
. Human Resources department fairly new, so implemented programs and
policies in the areas of training, compensation structures, benefits
packages, incentives and payroll.
. Revised and put into place an effective employee handbook
. Made sure the company was in compliance with regards to E-Verify, EEO-
1 reports, FMLA, etc.
. Rolled out a new benefit structure while also introducing a new FSA
benefit
. Revised job descriptions across all levels. "Shadowed" and interviewed
employees to construct an accurate picture of the duties and skills
required for each position.
. Brought workers' compensation program into full compliance. Instituted
preferred providers list and trained managers and associates on
procedures to follow in case of injury.
. Developed company's first-ever standardized disciplinary procedures
and tracking system that insulated company from legal risk and ensured
consistent and fair discipline processes.
Kipper Tool Company, Gainesville, GA
HR Manager, 2007 - 2011
Provided assistants to managers by creating HR metrics that allowed the
company to become lean. Created a succession plan that would allow business
to run as usual in the event a key position suddenly became open.
Key Results:
. Structured and implemented programs and policies in the areas of
training, compensation structures, benefits packages, incentives and
payroll.
. Fostered a teamwork/open-door environment conducive to positive
dialogue across the organization. Which resulted in an employee-
retention rate of 80% within an industry where high turnover is the
norm?
. Negotiated several salary offers at both the exempt and nonexempt
level.
. Devised Affirmative Action Plan in compliance with the OFCCP
. Reduced benefits costs by 5% annually 2 years straight through
meticulous recordkeeping.
. Revised employee manual covering issues including disciplinary
procedures, code of conduct, FMLA policy and benefits information.
. Introduced company's first formal performance review program, which
was used company-wide.
. Revised job descriptions across all levels. "Shadowed" and interviewed
employees to construct an accurate picture of the duties and skills
required for each position.
. Trained members of the management team on interviewing techniques and
best practices, contributing to sound hiring decisions.
Harrells, Lakeland, FL
HR Generalist, 2006-2007
Promoted to fulfill a broad range of HR functions, including administering
benefits, overseeing unemployment claims and managing HR records. Conducted
annual open enrollment meetings, resolved conflicts between employees and
insurance carriers, coordinated health fairs to promote employee wellness
and performed exit interviews.
Key Results:
. Established the first ever company health fair, which included free
screenings for cholesterol, blood pressure, body mass, and heart
. Devised creative and cost-effective incentive and morale-boosting
programs (including special events and a tiered awards structure) that
increased employee satisfaction and productivity.
. Saved company thousands of dollars every month by reducing reliance on
employment agencies.
. Maintained workers compensation, FMLA, and PTO records.
. Brought workers' compensation program into full compliance. Instituted
preferred providers list and trained managers and associates on
procedures to follow in case of injury.
Kipper Tool Company, Gainesville, GA
HR Generalist, 2004-2006
Assisted in the startup and management of a full spectrum of HR operations,
systems and programs. Worked with HR Manager to create HR policies and
procedures; create group benefits databases; developed orientation,
training and incentive programs. Manage leave-of-absence programs and
personnel records; administer benefits enrollment and programs; and handle
HR generalist workplace issues.
Key Results:
. Co-developed company's first-ever standardized disciplinary procedures
and tracking system that insulated company from legal risk and ensured
consistent and fair discipline processes.
. Developed new-hire orientation program to include HR information and
company resources.
. Developed company first safety program, which resulted in 450 accident
free workdays.
. Created new job descriptions, and employee manuals.
Deming Law Firm
Assistant HR Supervisor/Referral Coordinator, 1998-2004
Key Results:
. Recruited and trained for new positions in the firm
. Evaluated and conducted performance reviews for staff members
. Maintained attendance and vacation schedule for the staff members
. Referred prepaid legal clients out to Attorneys for across Georgia
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EDUCATION & CERTIFICATIONS
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National Louis University - Bachelor of Arts Behavioral Science
National Louis University - Masters in Human Resources Management
PHR (Professional in Human Resources), 2006
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