Supply Chain Manager
Resume:
THOMAS A. OSBORNE
www.linkedin.com/in/taosborne
***********@*******.***
Ely, Iowa 52227
SUMMARY
Supply chain industry professional with proven expertise in distribution,
warehousing, materials management and transportation operations. I have
successfully managed multi-plant and multi-shift distribution operations
with emphasis in: process improvement, team building, safety, quality,
customer relations, financial budgeting, and KPI performance.
QUALIFICATIONS
. Warehousing Operations - managed / directed distribution center
facilities ranging from 40,000 - 800,000 sqft including start up, turn-
around, and existing locations.
. KPI Performance - proven track record of administration and personnel
development to exceed operational, quality, safety and financial key
performance indicators
. Inventory Management - integrated enhanced forecasting and lead times
to ensure inventory availability and implemented tight operational
control to ensure inventory accuracy
. Employee Development experienced in union, non-union, and contingent
labor environments. Successfully built effective teams and teacher /
coach / mentor for developing team members.
. Management Systems - functional and analytical competencies in WMS,
TMS and LMS systems. Experienced in RF barcode, voice pick and pick
to light applications
. Safety - performed to OSHA incident rates exceeding industry
standards. Developed and published company safety program to ensure
OSHA compliance and team member safety
. Customer Relations - established strong relationships across all
client departments and management levels. Successfully created
confidence out of uncertainty
. Financial Proficiency - developed zero-based budgets for multiple
operations and performed to exceed expectations. Managed multi-
million dollar budgets. Developed many new business bids.
. Process Improvement - developed process improvement into daily
operations. Successfully completed cost savings, quality, safety and
productivity programs.
. Cultural Perspective - actions based on "under promise - over deliver"
to company, client and team members. Successfully empowered all
parties into a collaborative, transparent, enjoyable environment
. Proficient in - DOT, HAACP, OSHA, EEOC, GMP and ISO standards, rules
and regulations
PROFESSIONAL EXPERIENCE
CISCO SYSTEMS / BATW - San Ramon, CA.
2010- September 2012
[Independent Contractor Supply Chain Solution]
Program Manager, Global VMI Warehousing Project
. Negotiated/managed over 1,200 contractual agreements with component
suppliers
. Identified and resolved supply chain gates/issues for material flow;
import / export / customs
. Created data mining and analysis process of global performance
metrics; successes and issues
. Developed KPI performance reviews, IT system change requests and
process improvement
. Created / authored SOP for all critical functions
SCHENKER LOGISTICS. - Atlanta, GA.
2005 - 2010
[Third Party Logistics Company.]
Warehouse Operations Director - Various roles with P&G, DuPont and Cisco
Systems
. Optimized warehouse operations for national key accounts
. Personally managed $30 million annual budgets, forecasts and
performance
. Owned the client relationships at all levels of management
. Established and exceeded KPI performance measurements
. New business development; contract pricing and implementation
. Supervised and developed 8 General Managers, 400 hourly employees
. Operations included; distribution, transportation, production support
and MHE R&M
FRESH EXPRESS, INC. - Franklin Park, IL.
2002 - 2005
[Fresh cut produce and Distribution Company.]
Distribution Operations Manager
. Managed regional facilities of three production sites and 3
warehouse/distribution locations
. Operations included: warehousing, inter-plant shuttles, regional and
OTR transportation, procurement
. Directed/sponsored cross-functional process improvement/cost savings
teams
. Supervised 20 exempt and 150 hourly employees
. Implemented Sarbanes-Oxley procedures into purchasing, warehousing and
transportation activities
. Developed SAP tracking/reporting tool for product traceability and
quality recalls
. Led project management of new distribution center including; set up,
workflow, staffing and go-live
WEBVAN GROUP, INC., Carol Stream, IL
1999 - 2001
[Internet based consumer-direct delivery company]
Director of Distribution Center Operations
. Successfully led project management for pre-IPO start-up operations in
San Francisco and Chicago
. Directed daily activities of a 380,000 sq/ft highly automated
distribution facility.
. Established workflow processes, job descriptions and training
materials for functional departments
. Developed zero-based budgets and managed over $14 Million in annual
expenses.
. Achieved +99.5% inventory accuracy on over 15,000
. Developed and revised operational SOP's/Control Point programs to
ensure operational efficiencies
KORNNERUPS MARKET, Granite Falls, WA
1996 - 1999
[Full service supermarket]
Business Owner / Manager
. Developed business plan for the purchase and operation of a retail
supermarket.
. Surpassed financial expectations by an average of 6.2% set by lender
and SBA
. Increased customer count and average transaction size every year
. Re-negotiated a long-term real estate lease, resulting in lowering
monthly costs by 14%
. Increased net profit by 15% per year
THRIFTY FOOD STORES, Burlington, WA
1986 - 1996
[Regional Supermarket chain]
Produce Director
. Responsible for category management, staffing development, P&L
accountability and supply chain stability of produce and floral
departments.
. Successfully increased net profit in 41 consecutive quarters in
company produce operations.
. Developed a JIT purchasing and supply chain program that added 2 gross
points.
. Managed 3 different store formats including the product mix, weekly
advertising, and pricing while decreasing labor costs and increasing
profitability.
. Developed a strong store level management team that resulted in no
voluntary resignations.
SYSTEM SKILLS
Proficient in SAP, WMS (RF, Voice and PTL), TMS (CAPPS), LMS, AMH, AS400,
SAP, PRMS, QUERY, and MS Office Suite
EDUCATION
Western Governors University - Salt Lake City, UT.
B.S. Business Management
University of Washington - Seattle, WA
Coursework Liberal Arts and Business
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