THOMAS A. OSBORNE

www.linkedin.com/in/taosborne

**** ***** *****

abgmqe@r.postjobfree.com

Ely, Iowa 52227

319-***-****

SUMMARY

Supply chain industry professional with proven expertise in distribution,

warehousing, materials management and transportation operations. I have

successfully managed multi-plant and multi-shift distribution operations

with emphasis in: process improvement, team building, safety, quality,

customer relations, financial budgeting, and KPI performance.

QUALIFICATIONS

. Warehousing Operations - managed / directed distribution center

facilities ranging from 40,000 - 800,000 sqft including start up, turn-

around, and existing locations.

. KPI Performance - proven track record of administration and personnel

development to exceed operational, quality, safety and financial key

performance indicators

. Inventory Management - integrated enhanced forecasting and lead times

to ensure inventory availability and implemented tight operational

control to ensure inventory accuracy

. Employee Development experienced in union, non-union, and contingent

labor environments. Successfully built effective teams and teacher /

coach / mentor for developing team members.

. Management Systems - functional and analytical competencies in WMS,

TMS and LMS systems. Experienced in RF barcode, voice pick and pick

to light applications

. Safety - performed to OSHA incident rates exceeding industry

standards. Developed and published company safety program to ensure

OSHA compliance and team member safety

. Customer Relations - established strong relationships across all

client departments and management levels. Successfully created

confidence out of uncertainty

. Financial Proficiency - developed zero-based budgets for multiple

operations and performed to exceed expectations. Managed multi-

million dollar budgets. Developed many new business bids.

. Process Improvement - developed process improvement into daily

operations. Successfully completed cost savings, quality, safety and

productivity programs.

. Cultural Perspective - actions based on "under promise - over deliver"

to company, client and team members. Successfully empowered all

parties into a collaborative, transparent, enjoyable environment

. Proficient in - DOT, HAACP, OSHA, EEOC, GMP and ISO standards, rules

and regulations

PROFESSIONAL EXPERIENCE

CISCO SYSTEMS / BATW - San Ramon, CA.

2010- September 2012

[Independent Contractor Supply Chain Solution]

Program Manager, Global VMI Warehousing Project

. Negotiated/managed over 1,200 contractual agreements with component

suppliers

. Identified and resolved supply chain gates/issues for material flow;

import / export / customs

. Created data mining and analysis process of global performance

metrics; successes and issues

. Developed KPI performance reviews, IT system change requests and

process improvement

. Created / authored SOP for all critical functions

SCHENKER LOGISTICS. - Atlanta, GA.

2005 - 2010

[Third Party Logistics Company.]

Warehouse Operations Director - Various roles with P&G, DuPont and Cisco

Systems

. Optimized warehouse operations for national key accounts

. Personally managed $30 million annual budgets, forecasts and

performance

. Owned the client relationships at all levels of management

. Established and exceeded KPI performance measurements

. New business development; contract pricing and implementation

. Supervised and developed 8 General Managers, 400 hourly employees

. Operations included; distribution, transportation, production support

and MHE R&M

FRESH EXPRESS, INC. - Franklin Park, IL.

2002 - 2005

[Fresh cut produce and Distribution Company.]

Distribution Operations Manager

. Managed regional facilities of three production sites and 3

warehouse/distribution locations

. Operations included: warehousing, inter-plant shuttles, regional and

OTR transportation, procurement

. Directed/sponsored cross-functional process improvement/cost savings

teams

. Supervised 20 exempt and 150 hourly employees

. Implemented Sarbanes-Oxley procedures into purchasing, warehousing and

transportation activities

. Developed SAP tracking/reporting tool for product traceability and

quality recalls

. Led project management of new distribution center including; set up,

workflow, staffing and go-live

WEBVAN GROUP, INC., Carol Stream, IL

1999 - 2001

[Internet based consumer-direct delivery company]

Director of Distribution Center Operations

. Successfully led project management for pre-IPO start-up operations in

San Francisco and Chicago

. Directed daily activities of a 380,000 sq/ft highly automated

distribution facility.

. Established workflow processes, job descriptions and training

materials for functional departments

. Developed zero-based budgets and managed over $14 Million in annual

expenses.

. Achieved +99.5% inventory accuracy on over 15,000

. Developed and revised operational SOP's/Control Point programs to

ensure operational efficiencies

KORNNERUPS MARKET, Granite Falls, WA

1996 - 1999

[Full service supermarket]

Business Owner / Manager

. Developed business plan for the purchase and operation of a retail

supermarket.

. Surpassed financial expectations by an average of 6.2% set by lender

and SBA

. Increased customer count and average transaction size every year

. Re-negotiated a long-term real estate lease, resulting in lowering

monthly costs by 14%

. Increased net profit by 15% per year

THRIFTY FOOD STORES, Burlington, WA

1986 - 1996

[Regional Supermarket chain]

Produce Director

. Responsible for category management, staffing development, P&L

accountability and supply chain stability of produce and floral

departments.

. Successfully increased net profit in 41 consecutive quarters in

company produce operations.

. Developed a JIT purchasing and supply chain program that added 2 gross

points.

. Managed 3 different store formats including the product mix, weekly

advertising, and pricing while decreasing labor costs and increasing

profitability.

. Developed a strong store level management team that resulted in no

voluntary resignations.

SYSTEM SKILLS

Proficient in SAP, WMS (RF, Voice and PTL), TMS (CAPPS), LMS, AMH, AS400,

SAP, PRMS, QUERY, and MS Office Suite

EDUCATION

Western Governors University - Salt Lake City, UT.

B.S. Business Management

University of Washington - Seattle, WA

Coursework Liberal Arts and Business

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