Customer Service Data Entry

Leslie A. Frisch

**** *.*. ***** ******* (***)

***-****

Sunrise, FL 33323-2925

**********@***.***

Hard working, conscientious and detail-oriented Data Entry Operations, Word

Processing, and Administrative professional with over ten years corporate

and government experience. Excellent communication and interpersonal skills

and ability to work in a team oriented environment. Superior data entry

and word processing skills; good with customer service, courteous and

personable.

PROFESSIONAL EXPERIENCE

First Data -- (contract work): was inputting information into data base.

02/12

Aetna Rx Home Delivery, Pompano Beach, FL 02/08 - 05/10

Data Entry Specialist

. Data entry of prescription information for clients and customer into

Oracle database.

. Verified accuracy of incoming information ensuring all details were

input correctly.

. Received numerous quality awards for attendance and quality input.

. Assisted with special projects, as needed.

Proquest CSA, Boca Raton, FL 01/04 - 01/07

Data Conversation Specialist

. Converted various printed media (newspaper and magazines) to

electronic format for library access.

. Supported three different departments with scanning and copying of

articles; reformatted articles and verified accuracy.

. Assisted the SIRS Research, Renaissance and Discovery departments

using the SNAP program and adhered to guidelines set forth by each

department.

Charter Schools USA, North Ft. Lauderdale, FL 01/00 -

01/02

Guidance Secretary

Provided students with career assistance and guided them on applicable

college courses. Performed general secretarial duties assisting counselors

and provided administrative support.

. Typed correspondence to include word processing; handled confidential

information and time sensitive documents.

. Organized meetings with counselors and parents.

. Handled telephone enquiries directing callers to counselors and other

departments as needed.

EDUCATION TECHNICAL SKILLS

Kingsboro Community College, Brooklyn, NY Microsoft Office, Word,

Outlook

Associate of Applied Science Data Entry 10,000+ keystrokes

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