Customer Service High School
Resume:
MAIKEL TAJERA.
• Coral Gables,*****
• Cel 786-***-****
Email: abgmmf@r.postjobfree.com
•
Qualifications Summary
More than7 years experience in retail sales and store management.
•
Extremely strong background in merchandising, budgeting, employee/customer
•
relations..
Very dedicated to excellent customer service.
•
Work well with others and have always been a team player.
•
Education
•
High School CUBA JOAQUIN AGUERO
SERVICIOS GASTRONOMICOS CUBA
•
Adult School ACCOUNTING MIAMI
Work Experience
Store Merchandiser 2000 - 2007 -CIMET CUBA
Provide service to all customers for the location as needed
•
Other responsibilities include: Maintaining and submitting neat and accurate
•
reports in a timely fashion, including daily transmission of daily activity,
presenting a courteous, friendly and helpful attitude to all customers, developing
a good rapport with customer personne, ding additional product or equipment
lines.
Store quiality control.
•
Retail Merchandiser
•
Maintained a comprehensive library of appropriate data.
•
Produced layout plans for stores.
•
•
HOTEL EXPERIENCE
•
•
HOOTERS CASINO HOTEL 2008- 2008 LAS VEGAS
•
House person Linen Stocker
•
Accountable for maintaining the recycling program.
•
Cleaned chosen public areas with the uppermost standars attention to detail.
•
Cleaned of hotel facilities (for instance spa, restaurants, kitchen ).
•
Sorted and delivered all used towels and linen to laundry facility.
•
Gave exellent guest service and standarts that maintain and reflect Hotel’s, spa’s
•
core values and initiatives.
Developed and uphold afficient and dynamic working relationships with the all
•
other departments in the hotel.
Assisted Room Attendants with supply requeriments rush as linens,towels and
•
amenities.
Maintained hygiene and organization of floor storage areas and housekeeping
•
carts together with monitoring inventory.
Attended to all guest requests for delivery of housekeeping items in a appropriate
•
and polite manner.
•
MARRIOTT HOTEL
•
Byscaine Bay 2011-2011
•
Banquet Steward
•
QUALIFICATONS SUMMARY
•
Two years of extensive experience in housekeeping and janitorial industry.
•
Exemplary service and attention to detail.
•
Strong communication and organization skills.
•
Have good physical condition and able to take or lift items weighing up to 75lbs
•
and have to be able to push or pull approx 100lbs.
Capable to complete 8 hours and more shift that includes repeated standing,
•
walking, bending and kneelinng.
•
THE STANDARD HOTEL & SPA Feb 12,still working
•
Food & Baverage : Busser
•
OBJECTIVE
Seeking a position of Busser with Hotel Paradox where my skills and experience in
hospitality industry will assist me to add value and contribute significantly to
hotel’s services.
KEY QUALIFICATIONS
• Over two year of hands-on experience in hospitality industry
• In-depth knowledge of providing a clean dining area for guests
• Good know-how of setting up tables
• Able to reset tables in less than two minutes
• Good understanding of sanitation standards
• Collect and deliver dishes to the kitchen for cleaning
• Serve beverages and refills promptly
• Clean stations keeping in mind safety measures
• Stock supplies such as cutlery and dishes
• Maintain stocks and inventory
• Remove trash and dispose off properly
• Assist room service in assigned tasks when required,make coffee and delivery to the
rooms, etc.
Contact this candidate