Customer Service High School
Resume:
MAIKEL TAJERA.
• Coral Gables,*****
• Cel 786-***-****
Email: ************@*****.***
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Qualifications Summary
More than7 years experience in retail sales and store management.
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Extremely strong background in merchandising, budgeting, employee/customer
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relations..
Very dedicated to excellent customer service.
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Work well with others and have always been a team player.
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Education
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High School CUBA JOAQUIN AGUERO
SERVICIOS GASTRONOMICOS CUBA
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Adult School ACCOUNTING MIAMI
Work Experience
Store Merchandiser 2000 - 2007 -CIMET CUBA
Provide service to all customers for the location as needed
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Other responsibilities include: Maintaining and submitting neat and accurate
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reports in a timely fashion, including daily transmission of daily activity,
presenting a courteous, friendly and helpful attitude to all customers, developing
a good rapport with customer personne, ding additional product or equipment
lines.
Store quiality control.
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Retail Merchandiser
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Maintained a comprehensive library of appropriate data.
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Produced layout plans for stores.
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HOTEL EXPERIENCE
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HOOTERS CASINO HOTEL 2008- 2008 LAS VEGAS
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House person Linen Stocker
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Accountable for maintaining the recycling program.
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Cleaned chosen public areas with the uppermost standars attention to detail.
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Cleaned of hotel facilities (for instance spa, restaurants, kitchen ).
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Sorted and delivered all used towels and linen to laundry facility.
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Gave exellent guest service and standarts that maintain and reflect Hotel’s, spa’s
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core values and initiatives.
Developed and uphold afficient and dynamic working relationships with the all
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other departments in the hotel.
Assisted Room Attendants with supply requeriments rush as linens,towels and
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amenities.
Maintained hygiene and organization of floor storage areas and housekeeping
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carts together with monitoring inventory.
Attended to all guest requests for delivery of housekeeping items in a appropriate
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and polite manner.
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MARRIOTT HOTEL
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Byscaine Bay 2011-2011
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Banquet Steward
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QUALIFICATONS SUMMARY
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Two years of extensive experience in housekeeping and janitorial industry.
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Exemplary service and attention to detail.
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Strong communication and organization skills.
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Have good physical condition and able to take or lift items weighing up to 75lbs
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and have to be able to push or pull approx 100lbs.
Capable to complete 8 hours and more shift that includes repeated standing,
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walking, bending and kneelinng.
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THE STANDARD HOTEL & SPA Feb 12,still working
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Food & Baverage : Busser
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OBJECTIVE
Seeking a position of Busser with Hotel Paradox where my skills and experience in
hospitality industry will assist me to add value and contribute significantly to
hotel’s services.
KEY QUALIFICATIONS
• Over two year of hands-on experience in hospitality industry
• In-depth knowledge of providing a clean dining area for guests
• Good know-how of setting up tables
• Able to reset tables in less than two minutes
• Good understanding of sanitation standards
• Collect and deliver dishes to the kitchen for cleaning
• Serve beverages and refills promptly
• Clean stations keeping in mind safety measures
• Stock supplies such as cutlery and dishes
• Maintain stocks and inventory
• Remove trash and dispose off properly
• Assist room service in assigned tasks when required,make coffee and delivery to the
rooms, etc.
Contact this candidate