Manager Management

SHIVANI SHARMA

D-***,UPKARI APTS

SECTOR-**,PLOT NO-9

DWARKA-110078

CARRER OBJECTIVE

Seeking a challenging position where I can devote my entire zest and capabilities for the progress and growth of your esteemed organization, which will constantly enhance my skills to perfection.

PRESENT EMPLOYMENT

ORGANIZATION : Orange Business Services

DEPARTMENT : Large Projects

POSITION : Analyst

DATE OF JOINING : 20TH AUG 2007

Working as C&R (Cost and Revenue) Assurance Analyst, in Orange Business Services. This is one of the leading Network and Telecommunication Company in Europe and now operating worldwide. It is a subsidiary of France Telecom and has business spread over 220 regions worldwide.

Cost Management:

Vendor invoice processing and payments, considering adjustments related to credit notes, sales return, inventory mismatch etc.

Making sure that the invoices are claimed as per the Purchase Order.

Generating reports on duplication of invoices.

Ensure inventory integrity, audit and associated business control procedures for managing inventory.

Ensure inventory is synchronized by doing audits of different tools.

Focus on cost saving goals

Evaluating reconciliation through AIM (Asset Inventory Management) processes continuously.

Preparing the monthly MIS reporting in respect of Invoices, Cost and Payments payable.

Working with Account Payable team and analyze all risk areas, which leads to revenue leakage.

Issuing monthly invoices in accordance with the commercial offers and network updates of the contract.

Amount according to taxes paid, usage and credit note.

Responsible for all the back billings taking place for suppliers as well as Clients.

Act as an expert for any ordering/billing process issues.

Reconciliation of Invoices with the Actual and Delivered Data.

Mentoring new joinees and making sure all the process related queries are resolved.

Arranging time-to-time Knowledge Transfer sessions.

Maintaining dashboards and give the analysis on cost & revenue assurance activities

Doing trend analysis and raise the variances to local finance with regard to third party vendor Invoices & highlighting the Revenue Leakage.

Preparing the monthly MIS- KPI, GL reporting in respect of Invoices, Cost and Payments for approx 300 Vendors.

Single point of ownership for Preparing, Updating, Improving and uploading the process documents at share point Once validated by SIM(Supplier invoice Manager).

Doing audits of the team members and sending the weekly reports to the higher management.

Maintaining the score cards for the entire team and assisting the Manager during reviews.

Order Management-

Making Purchase Requisition & then finalizing it to Purchase Orders with details pertaining to equipment details, rates and other logistics requirement.

Order Provisioning, Tracking and management to ensure delivery within the program SLA.

Coordination with Vendor for Order tracking till the equipment reaches the customer requested locations.

Processing orders in Web Source system and sending acknowledgement to customers with details pertaining to delivery and installation of product.

Act as a single point contact for any Order related issue for the designated clients.

Coordinating with Field Engineers to avoid project delay.

Coordinating with divisions, field engineers, marketing teams & high level management for discount approvals provided to clients.

Working in Tool Oracle11i for extracting PO’s and payment updates.

Produce reports to support order to cash activities for billing to customer.

PREVIOUS EMPLOYMENT

ORGANIZATION : Macmillan Publishing Services

Worked with MPS technologies from FEB 2006 It is a wholly –owned subsidiary of Macmillan India Ltd .MIL is a world leader in delivering production services from India where it has been operating for over 100 years. It is a part of the global Holtzbrinck publishing group.

DEPARTMENT : The Fulfillment Services Solution.

POSITION : Customer Relationship officer

DATE OF JOINING : 20TH FEB 2006

JOB PROFILE:

Integrate with web platforms and Deliver real time E-commerce.

Handling the processing of on line requests regarding the subscriptions of scientific journals.

Maintaining and updating the inventory of scientific journals for the potential customers as per there requests.

ACADEMIC QUALIFICATIONS

Done PGDBA (HRM) through Symbiosis Distant Learning program, Pune University.(2004)

Graduation in B.Com (pass) form Delhi University (year of passing 2001)

AISSCE board from DAV Model School, Delhi (year of passing 1998)

AISSE board from DAV Model School, Delhi (year of passing 1996)

Diploma in Software Training (1 year) from CMC Ltd.

Proficient in MS OFFICE,OUTLOOK,LOTUS NOTES,FINACLE,ORACLE11i

Certified ITIL. V.3

PERSONAL DETAILS

• Date of Birth : 8th April 1981

• Languages Known : English, Hindi

• E-mail address ***********@**********.***

• Marital status : Married

• Contact Number : 987*******

DATE: SIGNATURES:

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