Sales Customer Service

NORMAN DIAMANTIS

*** ********* *** | Massapequa N.Y. 11758|516-***-****| ******@***.***

PREFORMANCE-DRIVEN SALES & MANAGEMENT PROFESSIONAL

PROFESSIONAL PROFILE

Creative, .passionate and dynamic sales leader with a flair for orchestrating effective sales

campaigns. Thrives in an ever-changing, fast pace environment with a unique ability to focus on

the big picture without losing sight of the details. Maintain open communication with customer

to strengthen relationships and build mutually beneficial partnership. Life-long learner with a

constant desire and motivation to expand professional knowledge to stay up to date on industry

standards

PROFESSIONAL EXPERIENCE

Regional Sales Associate 2010-2011

Adirondack Direct wholesale furniture Long Island City N.Y.

Exceed and maintain sales goals. Average of $500,000 a year

Handle government contracts and bids

Maintain client relationship and networking

Making cold calls to expand the business

Customer needs analysis to drive product sales

Power point presentations to potential new customers

Sales Specialist Ralph Lauren 1996-2009

BLOOMINGDALES INC Garden City N.Y.

Meet sales goals

Customer Service

Phone sales

Product knowledge and maintaining sales floor

Maintaining a good relationship with client’s

PREVIOUS EXPERIENCE

Merchandise Manager Handbags and FA

Floor and sale set up and day to day maintenance

Communicate with sales manager on new merchandise and sales

Assisting sales manager with sales force, customer service and repairs

Communicating with vendor reps and buyer on needs and sales

Managing and maintaining stock rooms with my stock people

Helped security with loss prevention

Manager Of Bloomingdales Dot Com Fulfillment Center

Started up the first of three dot com fulfillment centers

Hired and train a staff of 6 on the operations and computers for the business

Pioneered how the business would be implemented and operated

Sent out daily sales reports

Found cost cutting measures in sending merchandise to customers

Established partnerships with UPS and USPS for shipping needs

Operation Assistant Women’s Shoes

Organized and managed stock room with two stockpersons

Was assistant Manager of women’s shoes

Implemented stockroom standards

Organized the sales floor and sales setup

Ran RTV,s Jobouts and yearly inventory

Supervisor And Sales Specialist Of Men’s Dress Shirts And Ties

Meet sales goals

Go to vender meetings to learn product knowledge and relay the information to the rest of

the sales force,

Help with maintaining the floor and Floor displays

EDUCATION

BROOKLYN COLLEGE

Political Science and Business Administration

TECHNICAL SKILLS

Microsoft Office Word, excel, power point

LANGUAGES

Knowledge of Greek

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