Customer Service Assistant

Alice Cruz

** ***** **.

Bridgeport, CT *****

203-***-**** *********@*****.***

Summary of Qualifications

Competency in performing multiple functional tasks

Highly efficient and very well organized while working in fast-paced environments

Excellent interpersonal skills, ability to work well with others

Proficient in Microsoft Office and Quick Books Windows 2010, Microsoft Word, Word Perfect, Outlook, Word Excel, and Dictaphone

Typing (approx. 60 wpm) Bilingual (Spanish)

OBJECTIVE

Seeking a diversified assistant position with increasing

Responsibilities

EXPERIENCE

Bridgeport Dental & West Haven Dental, LLC.

2012-Present

Accounts Payable & Receivable

Receiving & making payments to vendors

Credentialing Doctors

Filing

Answering phones

Payroll

E-Z Dental Program

Interface Sono

2009-2012

Effectively handling high volume of customer inquiries by telephone and resolving issues using multiple PC applications.

Interviewing clients for modeling and acting and deciding if they have the potential to be in the entertainment industry

Lipenwald Inc.

2006-2009

Customer Service Representative

Data Entry Clerk

Accounts Receivable

Answering Phones

Orthodontic Group

2005-2006

Dentist Assistant

Removing and Replacing wires and rubber bands

Explaining treatment

Development of X-rays

Dental impressions

Explaining proper oral hygene

St. Onge Steward Johnson & Reens LLC.

1997-2005

Legal Assistant/Secretary

Support partners and counsel

Preparing lengthy contracts

Prepared documents for Trademarks, Patents

And Franchise

Maintained weekly short calendar and statute of limitation

Handle all administrative responsibilities of office

Input attorney time sheets and prepare and finalize client billing

EDUCATION

Brien McMahon High School

1978-1981

Contact this candidate