Project Quality

Swathi B Reddy

Mobile#:704-***-****

Email: ********@*****.***

| Experience Summary |

| |

. Working as a Test analyst with more than 5 years dedicated to Software

Testing (Manual and Automated) on Web based & Client Server based

applications.

. Expertise in all phases of the SDLC Process, QA Life Cycle, Testing

Concepts which includes Analyzing Business Requirements and Functional

Specifications, Preparation of High Level Test Scenarios, Test Cases,

Requirement Traceability Matrix, Reviews and Test execution Reports.

. Experienced in performing different testing execution (Integration,

Functional, System, Performance, Sanity and Regression testing).

. Good knowledge on QTP & Quality Center.

. Good knowledge in defect tracking and Reporting.

. Provided technical assistance to other team members, which involves

imparting knowledge in any new tools, related to Project specific to the

team.

. Has substantial experience in Insurance & Banking business process.

. Proven ability to support multiple projects, under tight deadlines,

often with competing

Priorities and complexities.

. Good understanding of organizational structure, Analytical &

Presentation skills, communication and interpersonal skills, effective

time management and have the ability to work in a team as well as

independently.

| Technical Summary |

| |

Testing Tools : QTP, Quality Center, Load Runner

Languages : C, C++,Unix, SQL, HTML, Java, VBScript

Databases : Oracle, SQL Server & MS Access

Methodologies : Water fall, Iterative, Agile & V-Model

Operating Systems: Unix, MS Windows 98/2000, Windows XP & 7

Ms Office Tools: MS-Excel, MS-Word, MS-PowerPoint

Industries: Insurance and Banking Systems

| Education |

Masters in Computer applications from India.

| Professional Experience |

| |

Project #1

Client: Unum Provident, USA

Project: RER

Role: Test Analyst

Jan 2011 to till date

Description:

Unum provident is the largest provider of group and individual disability

insurance, and one of the leading providers of employee benefits products

and services in the United States and the United Kingdom.

This initiative will provide internal user to carry out Rated and Non-rated

changes to an existing case. Plan Administrator is required to provide all

information needed to process the request and submit the change request in

iServices application with particular effective date. Change Request can be

done for both rated and non-rated changes. This may again vary across

products. On the particular change effective date all the changes will be

effected in downstream systems.

Responsibilities:

. Gathering Requirements & Understanding the overall Business

functionality of an application.

. Preparation of testable Requirements, test scenarios, test cases and

test data.

. Involved in peer review of test cases.

. Ensuring the Traceability of requirements and test cases in Quality

Center.

. Maintaining the Clarification tracker for any project related queries.

. Performed various types of testing such as Functional, Integration,

System, Regression

& Retesting.

. Execution of Test cases by using Quality center.

. Logging, tracking, and reporting of defects using Quality

Center.

. Communicated with developers on frequent basis to touch base the

status of the defects to

ensure that they are resolved within a timely manner.

. Regressing Testing using QTP.

. Participating in Weekly Stand-up meetings, Daily Test Check-in

and project Kick-off Meetings.

Environment: Manual testing, QTP, Quality Center, ASP.Net, Ms.Net

Framework, C#, IBM DB2, IMS IIS, Windows 7

Project #2

Client: Unum Provident, USA

Project: IRP (Integrated Rating & Proposal)

Role: Quality Analyst

May 2009 to July 2010

Description:

Unum provident is the industry leader in Disability Income Protection and

one of the top providers of supplemental benefits in the nation. In the

United States, they have enjoyed 30 consecutive years of market leadership

in group income protection:

This project deals with customer by Creating New Prospect, Selecting Plans

& provisions, batch rating the quote and Submit the Proposal.

Responsibilities:

. Analyzing the Requirements and Functional specification documents for

the project.

. Preparation of test Scenarios and test cases.

. Prepares and maintains the test data

. Test Execution Using Quality Center.

. Involved in Functional, System and Regression testing.

. Defect Tracking & Management using Quality Center.

. Participating in Daily Test Check-in and Weekly Status Meetings.

Environment: Manual Testing, Quality Center, ASP.Net, C#,IIS, SQL Server,

Windows XP.

Project #3

Client: Unum Provident, USA

Project: NHE

Role: Quality Analyst

May 2008 to April 2009

Description:

Unum provident is the industry leader in Disability Income Protection and

one of the top providers of supplemental benefits in the nation. In the

United States, they have enjoyed 30 consecutive years of market leadership

in group income protection:

The New Hire Enrollment process which will provide call center services,

Online enrollment processing, and other support services to employers of

all sizes for voluntary or contributory life & disability plans. Plane.biz

application is the new online and Interactive (Interactive Voice Response)

An automated telephone information system that speaks to the caller with a

combination of fixed voice menus and data extracted from databases in real

time.

Click the link for more information.voice response(IVR)

personalizedper son al ize

tr.v. per son al ized, per son al iz ing, per son al iz es

1. To take (a general remark or characterization) in a personal manner.

2. To attribute human or personal qualities to; personify.

Click the link for more information. Enrollment application used for

performing the Enrollment functionality. The enrollment process which

retrieves all necessary personal and plan information from an existing

database, and presents users with plan specific product offerings and

coverage limits. Enrollees need only select the products and coverage

amounts they desire for enrollment.

Responsibilities:

. Understanding the overall Business functionality of the application.

. Preparation of test scenarios, test cases, and test data.

. Test case creation, reviews and Test Execution using Quality Center.

. Ensuring the traceability in Quality center.

. Performed various types of testing such as Functional, Integration,

System, Regression

& Retesting.

. Meeting the deadlines within the planned schedules.

. Executes and maintains automation scripts using QTP.

. Logging, tracking, and reporting of defects using Quality Center.

. Participating in Daily Test Status Meetings, Team Meetings, Reviews

and Walkthroughs.

Environment: Manual testing, QTP, Quality Center, SQL Server,VB.Net, C#,

Ms.Net Framework,IBM Db2,IMS, IIS, Windows XP.

Project # 4

Client: RBS, UK

Project: Online banking

Role: Test Engineer

May 2007 to April 2008

Description:

The RBS group is a large international banking and financial services

company. From its headquarters in Edinburgh, the Group serves over 30

million customers in the United Kingdom, Europe, the Middle East, the

Americas and Asia.

This initiative mainly deals with Banking Accounts, Loans and modules.

Online Banking module will

take care of maintenance i.e., Banking Accounts(Savings & checkings).Loans

module will take care of the issues and payments of all types of loans like

Home loans, Student Loans & Personal loans. Reports module will deal with

different reports i.e. daily transactions reports, bank wise reports and

customer reports.

Responsibilities:

. Going through the Business Requirements & Functional specifications of

the system.

. Extensively performed manual testing process to ensure the quality of

the software.

. Involved in creation & peer-review of test cases.

. Performed various types of testing Such as System, Functional

Regression & Retesting.

. Test Execution using test director.

. Defect Tracking and Management using Test Director.

. Participating in Daily Test Check-in and Weekly Catch-up Meetings.

Environment: Manual testing, Test director, Java/JSP, Oracle SQL, HTML,

Java Script, Tomcat, Windows xp.

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