Customer Service Administrative Assistant
Resume:
Cecilia Verónica Miqueo
** ** **** *** – Las Heras – Mendoza
*************@*****.***
OBJECTIVES
Seeking a position which will continue to develop my knowledge and skills based on my professional education and
experience. Desire additional experience which will advance my career goals and objectives.
PROFILE
Resourceful and knowledgeable about wine exports and imports. Self-motivated, hard-working individual. Enjoy
working with people. Customer oriented. Experience in planning parties and events. Love languages and arts.
Decision-making abilities. Able to adapt quickly to any situation. Experience in child care.
WORKING EXPERIENCE
2012 | Administrative assistant at family business
- Office Assistant: Answer phone calls, make appointments, create weekly company reports, Contact
clients, pay bills, create invoices, contact suppliers.
| Office assistant at Christian Family Center in Houston, Texas.
-Office Assistant: Answer phone calls, make spreadsheets, assist in general.
2006-2012 | Customer Service and sales support for a global logistics company,
dedicated to exports and imports (especially wine) – KUEHNE+NAGEL
-administrative assistant: Answer phone calls, make appointments, create weekly company reports, Contact
clients, pay bills, create invoices, contact suppliers, organize events and parties, organize trainings, organize
business meetings.
-customer service: coordinate export and import operations (inland, airfreight and seafreight operations),
visiting clients, calculate month-end closing.
-sales support: visit clients, visit suppliers, provide quotations to customers, analysis of opportunities and
improvements of costs, pricing, negotiate rates with suppliers.
2001-2006 | English teacher at different schools and private institutes
-English as a second language instructor and teacher, for all levels, all ages. Organize outings, events, shows
and comptetitions.
1996 – Present time | English Teacher- Private tutoring
-One-on-one private tutoring, and teacher for small groups.
2001- Present time |Free-lance English translator
-written translations for companies and professionals.
-translator and interpreter in tourism business, receiving foreigners, organizing events and schedules.
EDUCATION
May 2002 : Degree as an English Teacher – Facultad de Filosofía y Letras – Universidad Nacional
de Cuyo.
2003: Courses and seminars on translation and interpretation-
2005: Event planner course.
2006: wine tasting course and wine analysis course- Instituto Nacional de Vitivinicultura.
2010: First aid course.
Cecilia Verónica Miqueo
2
SKILLS
-Languages:
2003: Portuguese - Level I and II (intermediate)
2005-2006: French – Level I, II and III (intermediate)
-Computer knowledge:
Windows
Microsoft Office (Word - Excel – PowerPoint, outlook, photoshop)
-Typing 100 words per minute
-Team Player
-Excellent Communication Ability
-Excellent written and oral communications skills
-Excellent interpersonal skills
-Highly self-motivated and directed
-Keen attention to detail
-Ability to effectively prioritize and execute tasks in a high-pressure environment
-Exceptional customer service orientation
-Exceptional skills in a team-oriented, collaborative environment
-Event planner
-Spanish teacher for English-speaking people
-Translator for English-speaking people
-Ice-cream shop employee
-Theatre and musicals experience (as an actress, singer and dancer)
-Children care
Cecilia Verónica Miqueo
3
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