Customer Service Sales

MAURICE ROSEMOND

***-**** ****** ******

email:**********@*******.***

Brossard, Qu bec J4W 2P9 Tel No: 438-

***-****

PROFILE

. 20 years experience in automobile spare parts(BMW)

. 10 months experience in Trucks parts

. Professional attitudes towards customers and co-workers are excellent.

. Physically fit, able to lift more than 25 pounds

. Selling and purchasing experience and excellent knowledge of

automobile parts.

. Driving license class 5

RELEVANT SKILLS AND EXPERIENCE

. Senior Counter salesman.

. Upgrade parts to customers.

. Efficient in identify parts references using hard copy, microfiche and

electronic parts catalogue.

. Quickly understand and attend to the automobile parts requirements

of the workshop technicians as well as customers.

. Negotiate and convince customers for sales of automobile parts,

lifestyles and lubricant products.

. Computer literate MS words, Excel, internet & outlook

. Quotation forward by mail to customers.

. French Bilingual

. Responds well to people at all levels, well developed customer service

skills, effective listening skills with excellent oral communication

with demonstrated superior service provided in person or via

telephone.

. Acts as purchasing officer

. Assist storekeeper in his daily work

. Reception of parts

. Delivered of parts

. Warehouse person in truck

EMPLOYMENT HISTORY

Leal &company (Mauritius )

. Senior Counter Salesman 2001 - 2011

. Junior Counter Salesman

1993 - 2001

. Assistant Storekeeper

1991 - 1993

Wes-T-rans( Canada )

. Warehouse person 2012 - 2012

EDUCATION/TRAINING

. Courses on sales

. Courses on custom duties

. Courses on customer service

HIGH SCHOOL

. Eden college Rose-Hill,Mauritius Grade

12

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