Administrative Assistant High School
Resume:
**** ****** ** *** **** Richey, FL *****
Rose L. Roddenberry
****************@****.***
OBJECTIVE________________________________________________________________________________
Highly skilled, knowledgeable and proficient office employee bringing extensive, specialized
experience working in an office environment handling collections, patient accounts management,
scheduling, data entry, insurance verification and customer capacities throughout a hospital
and/or doctor's office.
PROFESSIONAL EXPERIENCE_________________________________________________________________
April 2011 – October 2012 Center for W0und Healing and Hyperbaric Medicine Zephyrhills, FL 33541
Administrative Assistant/Secretary
* Register patients
* Verify insurance benefits; obtain and verify authorizations
* Schedule appointments
* Answer multi line phone system; direct incoming calls and take messages as needed
* Assist the doctors, nurses, Clinical Coordinator and Director as needed
* Enter daily charges
* Order supplies as needed
* Scan paperwork in the I-Heal system
* Collect patient co-pays and post payments
June 2003 - April 2011 Pasco Regional Medical Center Dade City, FL 33525 Dade City, FL
33525
Insurance Verifier/Scheduler
* Registered patients
* Verified insurance benefits; obtained and verified authorizations for scheduled surgeries
* Scheduled appointments for cat scans, ultrasounds, mammograms, nuclear med, pre-ops, etc...
* Answered multi line phone system; directed incoming calls and scheduled as needed
* Crossed trained in PBX, ER Registration and Collections
June 2009 - April 2011 NCO Financial Systems, Inc Dade City, FL 33525
Collector
* Worked on accounts that the hospital (PRMC) hadn't resolved within 90 days
* Pulled EOBs and UBs to bill insurance companies
* Requested medical records; obtained CPT and diagnosis codes as needed
* Responsible for doing adjustments
* Worked bad debt
* Set up payment arrangements for patients
Sept 2001 - June 2003 Midtown Clinic/Dr. Abdul Ghani Zephyrhills, FL 33542 Referral
Coordinator
* Obtained authorizations for patients as needed
* Scheduled patient appts for testing and specialists as ordered by the PCP
* Worked closely with the HMO insurance companies to maintain patient care
Sept 1998 - August 2001 Florida Eye Care and Cataract Center Zephyrhills, FL 33542
Receptionist/Data Entry Clerk
* Registered new patients
* Verified established patients demographics
* Verified insurance benefits and obtained authorizations as needed
* Collected co-pays and/or deductibles due
* Posted billing charges
* Ordered medications and supplies as needed
EDUCATION_______________________________________________________________________________
Pasco High School Dade City, FL
Graduated 1984 High School Diploma
REFERENCES_______________________________________________________________________________
Paige Myers (Supervisor) Diversified (cell) 863-***-****
Marilyn Burns (Scheduling Coordinator) Pasco Regional Medical Center (wk) 352-***-**** (cell) 813-***-****
Melissa Tedder (former Supervisor) Pasco Regional Medical Center (hm) 352-***-**** (cell) 352-***-****
Jennifer Schumann (Collector) Pasco Regional Medical Center (cell) 352-***-****
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