SUMMARY OF QUALIFICATIONS
Accomplished Business Analyst with strong supply chain process modeling and
analysis background. Over 10 years of experience in various supply chain
systems, business requirements documentation, functional design, test
scenarios and case development following standard SDLC methodologies.
A proven track record in supply chain process improvement projects,
performance management, with expertise in metrics based SCOR methodology.
Able to successfully coordinating tasks and resources to meet deadlines
with-in cross-functional teams. Skilled in building collaborative
relationships with business, IT and external stakeholders. Excellent
analytical and practical problem solving skills. Dedicated and focused
with the ability to handle multiple assignments under pressure while
consistently meeting tight timeframes.
. Ability to define and communicate complex issues with
quantitative/statistical techniques in non technical language.
. Completed 3 SAP Supply Chain Systems (APO) implementation cycles.
. Demand Planning (DP) Subject Matter Expert on Forecast Accuracy
Improvement
. Business case development, cost-benefit analysis, project prioritization
and business risk assessment
PROFESSIONAL EXPERIENCE
BUSINESS SYSTEMS ANALYST - SUPPLY CHAIN
MAPLE LEAF FOODS INC. - Mississauga, Ontario November
2007 - June 2010
Responsible for Business Process modeling and documentation using Microsoft
Visio, Problem/ Gap Analysis, Business/Functional Requirements
documentation, Functional design/specifications and oversight of technical
configuration and/or customization development for SAP Supply Chain Systems
(APO). Monitored and scheduled CIF process for APO ( DP).Prepared Test
scenarios, cases and scripts for System Integration Testing and Acceptance
Testing. Worked with super-users to execute acceptance testing.
Facilitated workshops with key stakeholders to determine business
requirements. Provided expertise in quantitative and statistical analysis
in Six Sigma process improvement projects.
Assigned to various operating companies within Maple Leaf:
FRESH POULTRY DIVISION (Maple Leaf Poultry Inc) November
2009 - June 2010
Team lead for SAP Demand Planning Module implementation. Also
responsible for standard statistical forecasting model development,
tuning, configuration of DP module, interface development and reports.
Applied statistical analysis of current state forecasting process using
Excel and Access.
FROZEN BAKERY DIVISION (Canada Bread Frozen Inc.) January
2009 - November 2009
Responsible for the solution design and configuration of GATP in SAP
APO
Documented GATP module functional design and technical configuration.
Provided end to end ECC/R3 Order Management (SD/MM/EWMS) support .
Facilitated forecast tuning modeling workshops with super-users.,
MAPLE LEAF FOODS INC November 2007 - December 2008
CORPORATE HEAD OFFICE
Enterprise Business Transformation Project, Legacy ERP rationalization,
Process Standardization across operating companies. Inter-company
process integration. JDA Manugistics Demand and Fulfillment support
with Oracle PL/SQL report development, transition state and future
state interface development.
Key Achievements:
. Designed and documented future state supply chain planning
processes for the enterprise.
. Developed interim state processes for transition management.
Logistics Systems Consultant/Business Analyst
New Zealand Qualifications Authority - Wellington, New Zealand
April 2005 - July 2007
Facilitated business requirements workshops amongst stakeholders. Presented
findings to senior executive team for buy-in. As an external consultant,
provided subject matter expertise for designing supply chain management
processes for New Zealand secondary school national qualifications exams
delivery. Developed business case for new exam delivery system.
Functioned as team leader for the transition to new system and service
providers Lead the development and delivery of legacy information
systems interfaces. Responsible for the overall achievement of key
milestones in the annual secondary exam logistics cycle for 3rd party
service providers.
Key Achievements:
. All project milestones were met on time and within budget for 2
consecutive years.
. Key participant in IT supplier evaluation, selection and specification
for redesigned process incorporating automated materials handling
systems, resulting in a savings of over NZ $1 million annually in total
logistics costs.
. Developed and implemented supplier performance management systems
resulting in enhanced supplier delivery performance. Also facilitated
incremental process improvement programs and post implementation
reviews.
Business Analyst/Supply Chain Specialist
May 1999 - January 2005
Fonterra Cooperative Group - Auckland, New Zealand
Fonterra is the largest food distribution company in New Zealand with
manufacturing, sales and distribution operations worldwide. An exporter
of bulk dairy commodities and dairy based consumer packaged goods, it is
the 4th largest dairy company in the world and a global leader with over
20% of the worldwide market share of exported dairy products.
www.fonterra.com
Primary responsibility was to document supply chain process, extract
business requirements by conducting workshops with end-users. Assessing and
documenting the gaps in the process. Document functional requirements and
Technical Solution design to address the identified gaps in the process.
Develop test cases scenarios for acceptance testing and integration
testing.
As an internal consultant, provided subject matter expertise to cross
functional project teams. Analyzed supply chain performance and propose
initiatives to address performance issues. Identified, opportunities and
areas for improvement, planned and prioritized improvement projects.
Scheduled, resourced and executed supply projects. Provided business input
for Information Technology projects and coordinated efforts to develop
acceptable business solutions. Facilitated workshops with end-users and
other stakeholders to determine business requirements. Presented findings
and recommended approach to senior executive teams.
Key Achievements:
. Designed and documented business process for supply chain planning and
execution. This resulted in a common understanding and standard
process approach for various operating companies. This also followed
on to SAP APO test scenarios for final project go-live acceptance and
trained end users for system start-up.
. Participated in the evaluation and vendor selection for a supply chain
planning solution. This resulted in the selection of SAP APO as a
planning tool and the decision for a phased roll out SAP /R3 following
the implementation.
. Led the data acquisition team effort to interface with various legacy
systems into the SAP BW data warehouse solution. The resulting data
warehouse system held cleansed master data information and
transitional information feeding SAP APO.
. Determined business rules governing product mix optimization using
JDA Strategic Network Optimizer (SNO/Numetrix). These rules were
built in to the model enabling the optimized output to be used
meaningfully in the S&OP process.
. Identified over NZ $4M annually in logistics freight savings by
selecting the least cost container equipment and routes
considering all constraints. Over NZ $1M in savings have been
captured within a year of the project.
. Designed and implemented tactical and strategic KPIs to monitor and
control domestic and international supply chain performance resulting
in the adoption of a standard approach to performance management.
SYSTEMS ANALYST September
1994 - May 1999
New Zealand Dairy Board (A Fonterra Cooperative Group Legacy Company) -
Wellington, New Zealand
Analyzed and improved business processes related to planning and order
execution. Prepared high level project plans and scheduled tasks. Monitored
project plans, ensuring all technical milestones and deliverables were met.
Conducted cost/benefit and process change impact assessments. Facilitated
projects with business users, documented business requirements and
determined the business impacts for these projects.
Initiated supply chain improvement projects including the preparation of
project charters and business cases, cost benefit analysis for approval.
Developed project prioritization and risk assessment criteria.
Key Achievements:
. Led analysis effort for order management and logistics planning
business processes current state for legacy systems. This resulted in
the accepted understanding of functional gaps, deficiencies and
inefficiencies of the current state processes, and prepared the way
for future ERP evaluation and implementation.
. Evaluated Oracle Master Scheduling/MRP 10.5, Manugistics Demand
Planning, Finite Capacity Scheduling and Distribution Requirements
Planning resulting in a deeper appreciation of the modules
strengths and weakness vis- -vis the business requirements and the
timely identification of functional gaps and customization
requirements.
SOFTWARE DEVELOPER February 1992 -
September 1994
New Zealand Dairy Board - Wellington, New Zealand
Acted as lead applications developer for bespoke production planning
systems, assisting with the set-up and systems testing for Oracle Order
Entry/Inventory/ Purchasing Customizations. Developed user requirements and
design specifications for custom reports on Oracle Reports.
Previous Positions:
COMMERCIAL PROPERTY ANALYST
Colliers Jardine (New Zealand) Limited - Auckland, New Zealand. Sydney,
Australia
SYSTEMS AND PROCEDURES ANALYST
Manila Electric Company - Manila, Philippines
EDUCATION
M Sc. Logistics Management (University of Sydney) Sydney, Australia 2000
Post Graduate Diploma in Transport Planning - Freight Logistics and
Passenger Planning (Massey University)
Palmerston North, New Zealand 1998
B Sc. Industrial Engineering (De La Salle University) Manila, Philippines
1985
PROFESSIONAL ORGANIZATIONS
Member, Logistics Institute of New Zealand
Member, Royal Chartered Institute of Transport
Member, Supply Chain Council (Australia/New Zealand)