Customer Service Sales
Resume:
David A. Gould
Taunton, MA 02780
**********@*******.***
Objective Goal: To obtain a full time position in a company with the
opportunity for future advancements.
Experience:
Jan. 2011 - June 2012 Service Master Inc.
Taunton, MA
Home Inspector / Sales
o Sales / Customer Service
o Schedule inspections / treatment
o Conduct inspections and identify problem areas
o Prepare treating costs and pricing specs
o Various warehouse duties
o Inbound and Outbound calls
Oct. 2009 - April 2010 JT Labor / Staffing
S. Easton, MA
Production / Supervisor
o Fill new orders on demand /Inventory
o Keep accurate production records
o Operated Production machinery/equipment
o Operated various forklift equipment
o Various warehouse duties
o Maintained work area
Mar. 2009 - May 2009 Minuteman H.D.
Dartmouth, MA
Sales and Customer service
o Sales. / Customer Service
o Inbound and Outbound calls
o Follow up on lead prospects
o Assisted store set up and display
o Set up displays / merchandising
Jan. 2009 - Mar. 2009 Broadridge Solutions
Hingham, MA
Telemarketing / Customer Service
o Inbound and Outbound calls
o Record and tabulate votes
o Review and schedule call-backs
o Customer service
Nov. 2008 - Dec. 2008 Randstad Agency
Stoughton, MA
Temporary assignment
o Assisted store set up and display
o Shipping and receiving
o Operated various forklift equipment
o Various warehouse duties
May 2008 - Sept. 2008 Mel's Incorporated
Middleboro, MA
Sales / Customer Service
o Route deliveries
o Maintained daily ledger of sales and deliveries
o Customer service
o Inbound and Outbound calls
o Operated various forklift equipment
o Various warehouse duties
Jan.2008 - April 2008 Next Generation Marketing
N. Kingston, RI
Direct Marketing / Customer
Service
o Business to business sales
o Direct marketing and customer sales
o Set-up and scheduled new accounts
o Recorded customer records and account information.
o Initiated cold calls and follow up of lead prospects
o Inbound and Outbound calls
May 2002 - Aug.2005 MRD Corporation
Raynham, MA
Sales / Customer Service
o Direct marketing and customer service
o Updated account records of all customers
o Responsible for wholesale and retail sales
o Inbound and Outbound calls
o Made follow up calls to prospective customers
May 1991 - Oct. 2001 Mel's Incorporated
Middleboro, MA
Management and Route Sales
o Hired, trained, staff of 12 to 14 employees
o Supervised and scheduled staff
o Operated various forklift equipment
o Various warehouse duties
o Maintained shipping, receiving and inventory control
o Scheduled service and maintenance for company
vehicles
o Maintained daily ledger of store sales and deliveries
o Responsible for Inbound and Outbound calls
Education: Massasoit Community College
Brockton, MA
Microsoft Office - Word, Excel
2002 - 2003
N.E. Institue of Technology
Warwick, RI
1991- 1992
References available upon request
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