Customer Service High School
Resume:
Kristen Nee
Londonderry, NH ***53
|objective |
| |To obtain a challenging position utilizing my |
| |administrative and customer service skills. |
|Experience |
| |August 5, 2010 - July 2011 Callogix, |
| |Bedford NH |
| |Call Center/Blue Cross Blue Shield |
| |Answer incoming calls |
| |Update Primary Doctors for Members |
| |Adjust and reviewing claims for members |
| |Review benefits with members on medical and dental |
| |policies |
| |Send directories, id cards, and list of providers that|
| |are in their network |
| |Give eligibility to providers |
| | |
| |August 2001- August 2010 Shaw's Supermarket, |
| |Londonderry,NH |
| |Customer Service /bookkeeper |
| |Answer Incoming Calls/Out going calls |
| |Handle ordering supplies for service desk |
| |Process returns from customers |
| |Handle customer complaints |
| |Working with Micro Soft program |
| |Handle all responsibilities / issues with daily |
| |bookkeeping |
| |Inputting daily sales and figures |
| |Organize and maintain files/ filing away paperwork |
| |Handling end of the month paperwork |
| | |
| |November 2008- August 2010 Osco Pharmacy, |
| |Londonderry, NH |
| |Pharmacy Tech |
| |Organize and maintain files. |
| |Taking new prescriptions and inputting them into the |
| |computer |
| |Refill prescriptions as well as do new prescriptions |
| |Counting pills for prescriptions |
| |Putting away drug order |
| |Answering incoming calls |
| |Calling insurance company about issues with |
| |prescriptions |
| |Doing all the out of date drugs and sending them back |
| | |
| |May 1996- July 1998 Host Marriot |
| |Logan Airport,Boston |
| |Accounts Payable / Cashroom clerk |
| |Handle all aspects of accounts receivables / accounts |
| |payable |
| |Answer incoming calls. |
| |Organize and maintain files |
| |Ordered supplies |
| |Take care of cashiers after shifts |
| |Maintaining and filing away paperwork |
| |July 2011-Present Cigna |
| |Hooksett NH |
| |Claims Processor |
| |Process claims |
| |Finalize, pend, and deny claims |
| |Check benefits |
| |Checking authorizations on file |
| |Toggle between screens |
| |Use multiple applications at a time |
| | |
| | |
|Education |
| | -North Shore Community College |
| |Associates Degree Attended 9/1992-6/1995 |
| |-High School diploma Saugus,MA |
| |
|salary |-$15.00 - $20.00 |
| | |
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