Customer Service Sales

Shyam Sharma

Cell: 403-***-****

***, ********* ******, **, *******, AB, T3J4S5 E mail:

y *********@*****.***

O bjective:

Seeking a challenging position where I can use my considerable skills in

m aintaining accounts, exceptional customer service and very good communication

skills in providing your esteemed organization with a veritable support

P ROFESSIONAL SK I L LS :

Excellent knowledge of accounting standards, principles and guidelines.

Knowledge of accounts payable, accounts receivable.

Possess excellent analytical and administrative skills,

Well versed in M icrosoft Applications, Accounting software and other related

software.

Good command over English, Hindi, Punjabi and German

P ROFESSIONAL EXPER I E NCE

Suresh Madam P rofessional Corporation – Accounts Assistant (Pa rt-time):

J an.2012 - present

Perform various combinations of daily routine calculating, posting business t ransactions

and Basic Data entry tasks.

F ile Management and financial record maintenance.

Handle responsibilities of compiling data from clients to prepare necessary financial reports

and statements.

G reat L ife Financial, Calga ry AB- I nsurance Broker

A pr, 2010 -P resent

P romote the features, advantages and benefits of various investment and Insurance

p roducts. Analytical and forward thinking. Handling client’s investment accounts.

Look opportunities for additional sales with new and existing customers

P rovide administrative and service support to clients.

T ELUS Tele-communication, Calga ry, AB

J an.2012-Feb.2012

Completed t raining for Retention and Loyalty Specialist

K nowledge of call centre operations and all procedures.

K nowledge of products and various bundling offers

How to save client and retain them

C a nada Safeway Ltd., Calga ry, AB A pril

2008 to Nov.2009

G reeting customers and advising them for various meat products.

O rdering new stocks & Inventory management of all the products in my department.

Assist with customer inqui ries and promote and represent Safeway in a positive manner by

handling all promotional activities.

P erfect Ma r keting Gorgon ( India)

A ug.1998 to oct.2007

Accounts Executive

Responsible for preparing and maintaining financial records and account statements of the

organization.

Calculated expenditures, recording t ransactions and preparing account summaries for

employees.

Handle responsibilities of maintain and updating accounting records to the managers.

Responsible for t racking overdue amounts and preparing sales purchase invoices.

Compiling data from cashiers to prepare necessary financial reports and statements.

Verifying records of t ransactions, calculating profit and loss, preparing bank deposits.

P ROFESSIONAL QUAL I F ICAT IONS AND ED UCAT ION :

Enrolled with C IP f rom I nsurance I nstitute of Canada

Simply Accounting from CIES Calgary Apr.2012

Investment funds in Canada ( I F IC), Mutual funds course.

A lberta I nsurance Council, Life I nsurance License (LLQP) Calgary

A B.Apr.2010

Canada Securities I nstitute .Canadian securities course, ( I F IC).Dec.2009

High School from CBSE Board, I ndia

Contact this candidate