Management

Linda Bye

Phone: 503-***-****

Email: **********@*****.***

***** ***** ** **

Silverton, Oregon 97381

Silver Falls Eyecare, Silverton, Oregon

Office Manager, 11/10-08/31/12

Responsible for management of day-to-day operations. Hire, train, coach and develop employees. Resolve customer service issues. Coordinate schedules of patients, doctors, vendors and staff to ensure efficient office flow. Supervise inventory. Oversee production and billing with emphasis on cash flow. Implement and expand policies and procedures. Interface and problem solve with Electronic Medical Records software providers.

Macy’s Enterprise, Salem, Oregon

Executive: Administrative Support Team Supervisor, 2/10-11/10

New position created within the Macy’s corporate structure to address store management and administrative issues. First point of contact for external customer service issues. Responsible for communication flow from corporate communications links to store teams. Facilitate screening/hiring process, handle Human Resource functions and act as liaison for associates and executives. Coordinate and monitor implementation of training. Execute operational administrative functions. Oversee scheduling maintenance. Responsible for all cash services operations.

Executive: Facilities Administrator, 9/08-02/10

Newly created position within the Macy’s corporate structure to address facilities management and operations challenges. Directly responsible for cash office and supervision of facility and operations store issues. Hire, train, coach and develop employees, manage store supplies. Address store legal compliance issues. Coordinate inventory process; lead team as Safety Director; act as liaison between facility vendors and store population. Balance store daily cash receipts. Create and maintain communication records.

Sunwest Management, Inc., Salem, Oregon

Public Relations Manager, 11/05-04/07

Sole provider of public relations for this fast growing privately held company that managed more than 260 retirement and assisted living communities across the USA. Duties included media training and coaching of top-level managers and administrators. Implementation of marketing and advertising strategies, coordinating with investor relations and resident relations to stay on message, interacted with all media, supplied management oversight of newsletters for all communities, wrote press releases and human interest articles, organize trade shows and special nationwide events.

Oregon State Legislature, House Representative Jeff Kropf

Office Manager/Policy Analyst, 03/05-07/05

Responsible for daily operation of high-profile legislator’s office during 2005 Regular Legislative Session. First point of contact for constituents, legislative members, and lobbyists. Responsibilities included bill and amendment drafting, policy input, legal interpretation, bill management, constituent correspondence, interaction with state agencies, providing confidential political and strategic advice and counsel, and managing all facets of the legislator’s office.

BYE4 LLC Communication Strategies;

Owner 2004-2010

Founder of full-service communications and public relations firm, providing clients professional services ranging from communications consulting, corporate branding, newsletter publishing, event planning, and political campaign management. Clients included:

• Mt. Angel Publishing Company, Mt. Angel, Oregon

Assignment: Lane County Visitor’s Association publications. Responsible for promoting tourism in Lane County and selling advertising in their various annual publications. Relocation Guide; Visitor’s Guide; Meeting & Event Planner.

• Adams & Company, Wilsonville, Oregon

Project manager/consultant for political strategy, direct mail/media buys. Responsible for five campaigns for candidates running for the Oregon State House and Senate. Provided a variety of support for five additional campaigns. Participated in strategy with consultant team on campaign tone and message. Wrote copy for press releases, direct mail and stump speeches to aid candidates to stay on message. Coordinated photo shoots and advised on earned media opportunities. Tracked and revised budgets, reported on budgetary issues and fundraising results. Essential critical project requirement: ability to work calmly and accurately within extremely tight deadlines while under intense stress and pressure from all involved parties. Project concluded November 2004.

Oregon Concrete and Aggregate Producers Assn., Salem, Oregon

Public Relations Manager, 9/00-3/04

Designed, wrote, edited and produced bimonthly newsletter; weekly reports to members, and performed web page maintenance. Designed marketing strategic plan for improving and promoting a positive image of the aggregate industry. Established contact with architect, engineer and building contractor communities to promote awareness and use of concrete products. Resolved association and member issues. Recruited members. Organized and implemented training programs. Project manager for variety of critical special assignments including candidate and ballot measure campaigns, and the assemblage of regulatory and permitting process information related to land use planning. Back up and first contact for association president. Lobbied legislators (registered lobbyist, State of Oregon; member Capitol Club), testified before committees, submitted legislation, created and maintained tracking system for pertinent legislation; researched statistics and developed strategies for public testimonies and presentations. Reviewed and interpreted legal opinions and briefed membership. Developed relationships with industry related private and public agencies. Managed political action committee events; planned tours, all receptions, candidate interviews. Maintained PAC records including C&E reports. Designed and implemented full cycle fundraising program allowing association members a streamlined approach to “making the ask.”

Silverton Hospital, Silverton, Oregon

Marketing Coordinator/Community Relations, 5/99-9/00

Silverton, Oregon 97381

Wrote, edited and coordinated production of external and internal newsletters, new releases, periodicals, brochures, and various other publications. Ensured accuracy and comprehensiveness of technical information disseminated to patients and public. Researched, created, and implemented advertising programs approved by department head. Streamlined production costs incurred with advertising agency. Coordinated and promoted community events to promote the ongoing positive image of the hospital. This position was created by Silverton Hospital after I approached them with a concept and proposal.

The Ulven Companies, Hubbard, Oregon

Marketing Manager, 9/96-5/99

Built single marketing department to umbrella six manufacturing companies (Ulven Forging, Skookum, Wolf Foundry, Brookway CNC, Houston Structures, Hale Iron Works) privately held

by one owner. Regularly researched and developed statistical marketing reports. Assembled and implemented budgets. Strengthened, created and implemented marketing and advertising campaigns. Created and designed logos, flyers and catalogs. Managed and staffed all facets of tradeshow programs nationwide. Responded to and resolved customer service issues. Managed customer database and correspondence. Located, approved, evaluated internal training programs.

Silverton Appeal Tribune, Silverton, Oregon

Advertising Manager, 6/95-9/96

Expanded local, national and special project newspaper advertising revenues by developing relationships with businesses, working to improve their market share through print media advertising. Implemented Gannett Corporation policies and procedures. Trained and supervised advertising telemarketing. Assembled and implemented annual newspaper advertising sales budget.

Home Fire Stove, Salem, Oregon

Operations Manager, 9/93-5/95

Organized day-to-day operations of single location retail business. Supervised permit applications, installations, service call schedule, warranty claims, warehouse functions of shipping/receiving, and job staging. Responsible for purchasing, scheduling installations and service, inventory control, accounts payable, advertising and marketing campaigns. Sales floor first backup.

Statesman Journal Newspaper, Salem, Oregon

Account Executive, 4/81-8/93

Developed effective advertising campaigns and marketing strategies for accounts resulting in optimum sales while providing maximum newspaper lineage and revenue. Worked closely with a variety of nationwide significant retail businesses to assemble and coordinate workable promotional budgets, access co-op funds, and address and resolved potential impeding issues.

Major Accounts Coordinator, 1/82-1/86: Scheduled, processed, tracked advertisements place by large newspaper advertisers. Troubleshot existing and potential issues, briefed major accounts executive of existing and pending situations essential for maintaining excellent working relationships. Attained critical skills of proofreading for error free production and honed detailed oriented organizational skills.

Classified Advertising Clerk, 4/81-10/82

Education/Training

SWOCC, North Bend, Oregon:

Journalism/ Business Administration

Management by Virtue; Gannett Sales & Management Training;

myriad professional seminars targeted towards the development of

marketing and campaign strategies

with specific focus on sales, customer service and public relations

References upon request

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