Kendall M. Henderson
Dallas, Texas *****
(Home #) 214-***-****
(Cell #) 214-***-****
*******.*********@*********.***
Career Objective:
Looking for a position of a call center representative at where I will be able to use my communication and
interpersonal skills in a highly stimulating and challenging environment .
Qualifications:
• Nine years experience working as a call center representative
• Proven ability to make over 100 calls per day to existing customers
• Hands on experience in making outbound calls for fund raising and sales support
• Expert in using company database for data entry purposes
• Demonstrated ability to log all notes and follow up information
• Proficient in Business Administration Technology (software application)
Work History
2003-2004, telemarketer, Central Telemarketing
Made calls to area residents on behalf of a major charity. Also I solicited for tax deductible donations as
well as using general office skills.
2004-2005, telemarketer, Southwest Public Relations
Made calls to area residents on behalf of a major charity. Also I solicited for tax deductible donations as
well as using general office skills.
2005-2006, market research recruiter, Savitz Research
Made outbound calls to current client database. Recruited for various market research studies, and focus
groups, and taste test. Used statistical data to help major companies improve existing products.
2006-2007, market research recruiter, Delve LLC
Made outbound calls to current client database. Recruited for various market research studies, and focus
groups, and taste test. Used statistical data to help major companies improve existing products.
2011-current, President, SCFL Sports Management Group
I currently promote and assist athlete’s get to the next level .
Education
Guthrie Job Corps Center
ATI Career Institute
North Texas Christian Academy
Interest and Activities
Research, Gospel Musicianship, Sports Management