Customer Service Management

Taylor Canfield

**** ************ **.~ Las Vegas, NV 89032 ~ Phone 702-***-**** ~

****************@*****.***

Objective

To receive a job and gain real life experience

Education

• Long Beach City College (LBCC)

Associates in Business Management, August 2012

• University of Nevada Las Vegas (UNLV)

Associates in Business Management, August 2011

Emphasis: Event Coordination

Work Experience

• Wells Fargo, Las Vegas, NV ~ Jan 2012-Aug 2012 ~

Teller

Provided excellent customer service, processed customer transactions, answered

phones, made appointments, directed calls to appropriate departments, balanced drawer,

excelled in computer knowledge.

• Posare Salon/Tan Las Vegas, Las Vegas, NV ~ July 2011-Jan 2012

~Receptionist

Greeted Customers, Directed calls to appropriate individuals, processed cash

transactions, made appointments, complied weekly monetary reports, filed and organized

records, counted inventory, provided customer service, kept salon clean and tidy.

• Venetian Hotel, Las Vegas, NV ~ Feb 2009-July 2012~ Lifeguard

Enforced rules, provided first aid and CPR, made reservations and appointments,

answered phones, provided excellent customer service

Leadership Activities

Delta Zeta

• Assisted in planning charity events

• Philanthropy chair assistant

Cheerleading

• Captain, planned many school events

Computer Skills

MS Office, PowerPoint, Excel, Internet

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