Manager Administrative Assistant

Eileen Lewis

***** * ********** **. ( Queen Creek, AZ 85142 480-***-**** (

*************@*****.***

Office Manager/Director of Operations

. Dedicated and technically skilled business professional with a versatile

administrative support skill set developed through experience as an

Office Manager, Executive Assistant, and Administrative Assistant.

. Excel in resolving employer challenges with innovative solutions, systems

and process improvements proven

to increase efficiency, customer satisfaction and the bottom line.

. Offer advanced computer skills in MS Office Suite and other

applications/systems.

. I know I would be an asset and well worth the investment as I take pride

in my skill set and I would be bringing that to your company. I believe

that quality employees are a key factor in a successful business no

matter the size and I have what it takes to help you. Being in business

and position of Office Manager requires one to wear many hats and be

reliable and be one of the key factors of running a smooth and successful

business.

Key Skills

|Office Management |Report & Document |Records Management |

|Teambuilding & |Preparation |Meeting & Event Planning|

|Supervision |Spreadsheet & Database | |

|Staff Development & |Creation |Inventory Management |

|Training |Accounts Payable/Receivable|Power point |

|Policies & Procedures | |Presentations |

|Manuals |Bookkeeping & Payroll |Multi Phone Lines |

|Full Cycle Recruiting |Social Networking/Marketing|Exec. Comm. |

|Human Resources | |Verbal/Written |

| |Special Projects/Research | |

Experience

Gaylord restoration Inc.

5/2011-9/2012

OFFICE MANAGER

Manage functions and implement operating of Restoration Company that

services apartment communities and private homes. Managing day to day

processing of accounts receivable and payable using QuickBooks payroll

reports, producing reports as requested, processes/procedures, invoices.

Successfully demonstrated leadership and vision in managing staff groups,

major projects or initiatives. Results:

. Earned a reputation for maintaining a positive attitude and producing

high-quality work.

. Single handedly got a/r, a/p and invoicing back on track and organized

office more efficiently.

. Single handedly created policies and procedures manual, job descriptions

and orientation packets for company.

. Self Starter and superior initiative for working independently or with

others.

. Superior relationships with vendors and clients.

ELECTRIC CAR OUTLET

9/2010- 5/2011

Contract work

Managed and maintained the closing of company's books due to owners death.

Five locations needed to have books closed and reconciled. All were sent to

Arizona location. Researched all receipts, sales orders and remaining bank

accounts/ reconciled and closed. Also assisted in remaining sales of Golf

carts and Electric Bicycles. Results:

. Completed the closing of the company's books and balanced all

reconciliations.

. Earned a nice bonus for completion and a job done well and on time.

. Company's CPA was happy to have all completed and done with time to

spare on closing of business.

APOLLO GROUP

9/2008-9/2010 Education Counselor

Designed and implemented superior communication skills and utilized with

new clients on a daily basis. Communicated degree programs offered with a

positive successful outcome of enrolling new students. Results:

. Successfully enrolled student into educational programs

. Superior communication skills both verbal and written

. Demonstrated leadership with being the go to person

Continued LEWIS

. Implemented positive and motivational abilities to employees

. Superior customer relations and satisfaction.

. Training of customer relations and relationships. Powerpoint

presentations

AF PROFESSIONALS

7/2007-4/2008 Office

Manager/Recruiting Organization

Manage functions and implement operating procedures and ensure

"excellence driven" standards are met. Play a significant role in long-term

planning, including an initiative geared toward operational excellence.

Managing day to day processing of accounts receivable and payable using

QuickBooks, producing reports as requested, recruiting potential

candidates. Successfully demonstrated leadership and vision in managing

staff groups, major projects or initiatives. Results:

. Vendor sourcing and development for growth in client base.

. Proven Success in: Recruiting, interviewing, hiring, termination (

Full Life cycle recruiting)

. Excellent communication skills both verbal and written

. Successfully established professional relationships with clients, and

staff.

. Successfully created pieces for magazines, handouts, social networking

. Trained individuals on dress, professionalism and interview process,

self selling..

RSM Mc Gladrey

12/2005-1/2007 HR,

Executive Operations Assistant,

Manage functions and implement operating procedures and ensure "excellence

driven" standards are met. Play a significant role in long-term planning,

including an initiative geared toward operational excellence. Improve the

operational systems, processes and policies in support of organizations

mission. Play a significant role in hiring, training and development of new

employees to be successful.

Increase the effectiveness and efficiency of Support Services through

improvements to each function (HR, IT, Finance) as well as coordination and

communication between functions. Drive initiatives in the management team

and organizationally that contribute to long-term operational excellence.

Results:

. Excellent interpersonal skills and a collaborative management style.

. Demonstrated commitment to high professional ethical standards and a

diverse workplace.

. Ability to look at situations from several points of view.

. High comfort level working in a diverse environment

. Successfully managed CPE enrollment and budget for 203 employee's

. Successfully developed power point presentations and managed/presented

trainings ( sales, goals, communication styles.)

. Successfully managed and planned all company events and parties and

came under budget.

Freedom Glass

3/2003-12/2005 Office

Manager

Manage functions and implement operating procedures and ensure "excellence

driven" standards are met. Managed HR, payroll, interviews, hiring and

employee benefits. Drive initiatives in the management team to keep

operations running efficiently. Leadership of all company planning of

events and parties. Results:

. Excellent interpersonal skills and a collaborative management style.

. Demonstrated commitment to high professional ethical standards and a

diverse workplace.

. Ability to look at situations from several points of view.

. High comfort level working in a diverse environment

. Successfully managed client contracts, progression payments to

completion

. Successfully developed superior relationships with clients and

vendors.

Leadership Group

03/2000-3/2003- OOB

Metro IS

8/1997-3/2000-Take over

Office Manger

Improve the operational systems, processes and policies in support of

organizations mission. Managing day to day processing of accounts

receivable and payable using QuickBooks, producing reports as requested.

Reconciling monthly activity, generating year-end reports for Owners.

Payroll/HR management, interviews, hiring, employee benefits. Manage

functions and implement operating procedures and ensure "excellence driven"

standards are met and organizational filing system. Drive initiatives in

the management team and organizationally that contribute to long-term

operational excellence. Excellent computer skills and proficient in excel,

word, outlook, and power-point. Results:

. Excellent communication skills both verbal and written.

. Successfully developed Power point presentations and trainings

. Excellence in customer relations and satisfaction.

. Successfully managed to acquire new office space and design from start

to finish within budget. Interior and furnishings.

. Excellent interpersonal skills and a collaborative management style.

. Successfully managed and planned all company events and parties and

came under budget.

Scottsdale Insurance Co.

5/1989-8/1997 Administrative Assistant

Experienced in Excess/Surplus Lines of Insurance in Claims, Recovery,

Statistical processing and Agency Accounting. Results:

. Excellence in Administrative Assistant duties

. Superior Customer service and satisfaction

. Superior collections on deductibles due on claims paid out.

. Superior achievement in filing and claims information taken over

the phone.

Computer and Expertise

Windows XP, MS Office, Outlook, Word, Excel, Access, Schedule +, Publisher,

Power Point, Photoshop; Windows NT, Novell, and IBM AS/400, Lotus 123,

Lotus Notes, People-Forms, PeopleSoft, HRIS, Concur, Taleo, Virtualedge CPE

Webcast, Pathlore, ACT, Quickbooks certified, Peachtree, Quicken, Famous

Accounting, ADP Payroll, Administaff, Paychex, and Compupay . Facebook,

LinkedIn, Twitter for social networking.

Contact this candidate