Executive Assistant Customer

CURRICULUM VITAE

Suman Rao Rayaparaju

Plot No: 6, Flat No:402

Navkar’s Vasantha Apartment,

Jeedimetla Village

Hyderabad Contact Number: 0091-846-***-****

500055 E-mail : abglih@r.postjobfree.com

Objective

• To obtain a challenging and responsible position in a professionally managed organization. I am looking forward to an opportunity where I can utilize my skills in contributing effectively to the success of the organization and also to improve my personal skills in any organization.

Work Experience

• Worked as Warehouse Operative & QC Operative at BURBERRY BLYTH, Riverside Business Park, Blyth, Northumberland United Kingdom NE24 4RF Telephone: 004*-****-*** 524 From August 2010 to January 2012.

(Ref: Isabella Hobson From QCNM Team Leader)

• Worked as Warehouse Co-Ordinator for Operations at Hyderabad Menzies

Air Cargo, Shamshabad,Hyderabad. From April 2008 to January 2010

• Worked as Executive Assistant at AIR CARGO COMPLEX, APSTC (Andhra Pradesh State Trading Corporation Limited), Begumpet, Hyderabad. From August 2006 to April 2008.

Nature of Duties

• Handling of both arrivals and departures.

• Flight messages, FFM and Ramp Handling.

• Cargo reservations/Communication with other stations for the follow up of cargo movements.

• ULD allocations and handling, Flight planning.

• Acceptance, Weightment, Supervision of loading and manifestation of cargo, including Valuables Perishables and DGR Cargo.

• Handling of Transshipment both Import/Export, including customs formalities.

• Maintaining good rapport with Co-workers as a team.

• Customer satisfaction/Tele marketing.

• Trained in Palletisation in HMACPL .

• Staff co-ordination and supervising.

• Resolve customer complaints with maximum efforts.

• Feed back of customers reporting to the Management.

• Customer promotional activities & Reports.

• Conduct periodic customer visit to strengthen the portfolio and resolve any existing operational Issues.

• Communication with customers through E-mail & telephone.

• Segregation relating to Imports and Exports activity in the Godowns, handing over work relating to exports and security work of imports and handing over the related documents to Airlines.

• Works related to Imports and Exports Cargo like receiving the cargo, Depositing the cargo, Registration and preparation of depositing the cargo, generating the payment challans, acceptance of payment of Challans and issue of Gate Pass.

• Experience in preparation of challans, Mother Register and Gate pass relating to Un-accompanied Baggage (U.B.).

Education Details

• Completed B.Ed from Osmania University.

• Completed B.Sc Computer Science from Osmania University.

Personal Skills

• Strong decision-making.

• Ability to work in a team.

• Time Management.

Personal Details

Name : Suman Rao .R

Father’s Name : Ravinder Rao

Date of Birth : 24th January 1983

Nationality : Indian.

Permanent Address Plot No: 6, Flat No:402

Navkar’s Vasantha Apartment,

Jeedimetlla Village,

Hyd-500055.

Declaration

I here by declare that the above information is true and correct to best of my knowledge and belief.

Availability: Available to work immediately, I am flexible with hours.

Reference: Available on Request.

Place: Hyderabad

Date:

(SUMAN RAO RAYAPARAJU)

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