Customer Service Medical Billing

C. DIANNE PERDUE

**** ****** ***** ****, *******, GA 30331

Home 678-***-****, **********@*****.***

Obtain a career where I can utilize my acquired skills in a healthcare career and grow.

Objective

Summary of Qualifications

• International Classification for Diseases 9th edition (ICD-9) Diagnosis

• Current Procedural Terminology (CPT-4)Medical and Basic Dental Insurance

Billing

• Computer Literacy/ Microsoft Programs

• Medical Billing Software (Medisoft and NextGen 5)

• Electronic Medical Records (EMR)

• Elligence 4 Data Strategies? OAS Gold Client Production software

• Healthcare Common Procedure Coding (HCPCS)

• Health Insurance Portability and Accountability Act (HIPAA)

• Certified Medical Billing and Coding Specialist

• Certified CPR/ First Aid

Medical Experience

St. Josephs Mercy Care Services, Inc, Atlanta, Georgia -

Patient Accounts Coordinator

Verified insurance eligibility and patient demographics, schedule appointments,

processed EMR telephone messages for providers, worked claim denials, posted

payments and adjustments, image scanning, and obtained claim status information from

payers via web portals and telephone.

DeKalb Medical Center, Decatur, Georgia -

Customer Service

Prepared and submitted CMS 1500 insurance claim forms to the payers, direct and

screen incoming calls, Fax, copied, and scanned documents, processed mail and filed

insurance claims, verified insurance, billing office activities, input patient information,

and maintain confidentiality and safety precautions.

WeCare Pediatrics and Adolescents Group, East Point, Georgia

Medical Billing Specialist

Verified insurance eligibility, verify patient demographics, post payments and

adjustments, work denied claims, process appeal investigation, verify claim status via

internet and telephone.

Ashford University, Iowa, Clinton, Iowa 2013

Education

Bachelor of Science, Healthcare Administration, GPA: 3.0

Healthcare Administration

Laurus Technical Institute, Decatur, Georgia 2009

Diploma, Medical Billing and Coding, GPA: 3.71

Medical Billing and Coding, Certificate 2010? CPR/First Aid: American Heart

Association, 2009? Certified Medical Billing and Coding Specialist, NHA 2010

Benjamin Elijah Mays High School, Atlanta, Georgia 2003

H.S. Diploma, GPA: 3.87

Graduated with Honors 2003

FBLA secretary

National Honor Roll 2001-2003

Beta Club

Math Club

Gate Gourmet Inc, Atlanta, Georgia 06/2011 to 04/2012

Employment

Bonded Liquor Associate

Prepare flight carts for Atlanta Airport

Transported Liquor product in designated areas

Input results once flight completed

Lift and store flight items

WeCare Pediatrics and Adolecents, Atlanta, Georgia 08/2011 to 02/2012

Medical Billing Specialist

Work denials

Verify insurance

Verify patient demographics

Process CMS-1500 claim forms

Appeals

Post payment/ Adjustments

Metametrix Clinical Laboratory, Duluth, Georgia 06/2010 to 02/2011

Order Processor

Packing orders to be shipped via fed ex

Print picking tickets

Processing domestic and international orders

Robert E. Bosch Warehouse, Atlanta, Georgia 06/2008 to 05/2009

Packaging

Packing oxygen sensors for distribution

Making sure production runs smoothly

Check off priority orders

Assembly Line

Dollar General, Atlanta, Georgia 09/2006 to 10/2007

Cashier

Stocking new merchandise

Handling money transactions

Customer service

Greet Customers

City of Atlanta/ Camp Best Friends, Atlanta, Georgia 06/2002 to 08/2005

Administrative Assistant

Inbound/ outbound calls

Data entry

Customer service

Scheduling

Process payments

Cash Handling

Metropolitan Atlanta Security, Atlanta, Georgia 11/2004 to 02/2006

Security Officer

Secure Designated areas

Logged customers entering and exiting the property

Patrolled entire building

The Varsity, Atlanta, Georgia 02/2001 to 11/2004

Cashier

Cash Handling

Cash Register

Cooking

Greet Customers

References available upon request

References

Contact this candidate