JULIE ANNE I. INSECTO

**** ******* ***** ******* **.:778-***-****

Langley B.C. V2Y 1H5 E-mail: abglea@r.postjobfree.com

PROFILE

Highly competent, organized, creative and motivated (Attendant/Costumer Service Rep). Excellent decision making and problem solving abilities and strong interpersonal skills. Adaptable, goal oriented, logical and punctual. Skilled in Microsoft Word, Excel, Outlook and Internet.

PROFESSIONAL EXPERIENCES

RETAIL STOCK CLERK (2012)

Real Canadian Superstore, Willowbrook Dr.Langley B.C

• Assists customers effectively by solving customer disputes

• Provides customer additional information or explains services

• Discusses products offered and ensures customer satisfaction

• Strong communication and negotiation skills

• Ability to multitask

• Detail oriented and works with a high degree of accuracy

• Creates and maintains service reports, and inventory

SERVICE COUNTER (2012)

Willowbrook Mall, Langley B.C

• Strong customer service abilities including, successfully dealing directly with the public and handling money

• Consistently encouraging and building mutual trust, respect, and cooperation among team members

• A proven ability performing to communicate effectively with customers and co-workers

• Projects a friendly, cheerful personality with customers at all times

• Constantly stays focused on the job at hand and finds tasks to keep busy during slow periods. Routinely remains consistently productive. Prioritizes multiple demands

CAREGIVER (2008-2011)

Edgemont Blvd, North Vancouver B.C

• Extremely knowledgeable about child development and appropriate practice

• Plan and implemented learning experiences in an environment which met the needs and interested of children in all developmental areas

• Successfully guide children’s behavior appropriately

ADMINISTRATIVE ASSISTANT (2006-2008)

San Francisco Del Monte Quezon City, Philippines

• Consistently processed and maintained filing system. For shipping and receiving purposes.

• Diligently handled all aspects of administration, including payroll, customer service by phone and inventory in a timely manner

LIBRARIAN/On Job Training (2004-2005)

National Library of the Philippines

• Set new patrons with library cards, checkout rules, and familiarizing them with what is available

• Answered reference question with internet information, databases, reference materials, and offered for information given

• Circulation desk duties, customer service, monetary transactions book requesting etc

VOLUNTEER’S ATTENDED

International Women’s Day

Muriel Arnason Library, Langley B.C

International Day for the Elimination of Racial Discrimination

Muriel Arnason Library, Langley B.C

Celebration of Diwali

Muriel Arnason Library,Langley B.C

EDUCATION

EMERGENCY FIRST AID and CPR LEVEL-1-COMMUNITY CARE

ST. John Ambulance, Vancouver B.C (2012)

FOOD SAFE LEVEL 1

Kwantlen University, Langley B.C (2012)

CAREGIVER COURSE

School of Nursing, Marikina Philippines (2005-2006)

BACHELOR IN LIBRARY AND INFORMATION SCIENCE

Polytechnic University of the Philippines (2001-2005)

Contact this candidate