Customer Service Sales
Resume:
H annah Lee
Phone: 510-***-**** | Email: ************@*****.***
______________________________________________________________________________________
OBEJCT I V E
Desiring a position in a progressive work environment where I am able to exercise my skills
and talents make a positive contribution to the organization.
E D UCAT IO N
University of California, San Diego L a Jolla,
CA
Sociology and Education Studies
Status: Graduated, December 2010
SK I L LS
• Proficient in Microsoft office tools (MS Word- 83WMP, MS Excel, and MS PowerPoint)
• Ability to work effectively in a team environment as well as independently
• Strong leadership skills developed through previous employment
• Exceptionally detail-oriented and self motivated
• Well versed in writ ten communication and analytical abilities
LANGUAGES
Fluent in English
Can communicate in Korean
E XPER I E NCE
Cinema Makeup School Los
A ngeles, CA
Student December 2012
– Current
• Learn various makeup application techniques and procedures
• Natural, Theater, Character, Bridal and more makeup applications
MAC Cosmetics San
D iego, CA
Freelance /On-Call February 2011– September 2012
• Greet and assist customers
• Communicating with customers to find what they want and need
• Having proficient product knowledge
• Make-up application
Sony Electronics San
D iego, CA
M aterial Planner M arch 2012-
May 2012
• Overlook the number of Sony VAIO products ordered each week per quarter at the
factory and allocate units according to specific country’s requests
• Weekly meetings with the warehouse and pay close attention to supply and demand
i nformation for Sony VAIO products
• Analyze data and make reports on Excel and PowerPoint
Samsung Data System America San
D iego, CA
Logistics Operations Assistant February 2011– March
2012
• Work closely with Excel and other programs such as SAP, WMP, and TMS
• Pay very close attention to detail to ensure the r ight information is inputted into the
system
• Communicate with various carriers to ensure all shipments deliver to customers
• Ensure that each customer receives their package on time
Macy’s San Diego,
CA
Sales Associate – Cosmetics October 2010 – September 2011
• Ensure that every customer receives outstanding customer service by providing a
f riendly and helpful environment
• Maintain awareness of product knowledge and promotions
• Assist in merchandising
• Handle money and credit card t ransactions
• Ensure that each customer leaves satisfied
Teri Miyahira Communications San
D iego, CA
Intern September 2010 – December
2010
• Write business profiles for local website
• Observe and obtain information from relevant sources
• Develop goals and plans to organize and prioritize to accomplish work
Sozo Sushi P leasanton,
CA
Waitress J uly 2010 – September
2010
• Provide excellent customer service
• Check with customers to make sure that they have everything they need and ensure they are
enjoying their meal
• Take action to correct any complaints or requests
• Answer phone calls and complete customer’s orders
• Handle money and credit card t ransactions
Zumiez P leasanton,
CA
Cashier /Sales Associate J uly 2008 – September 2008,
December 2008
• Handled r inging up sales at registers and bagging merchandise
• Maintain solid product knowledge and all other aspects of customer service
• Increase brand awareness through all promotions and advertisements
Contact this candidate