microfocus cobol
Resume:
Resume of Christiano Abboud
******************@*****.***
Technical Skills
Strengths : Microfocus COBOL, Solaris 8, HP/UX, AIX, SCO-UNIX, Microsoft Windows ME/2000/XP/VISTA, Windows 7, Windows Small Business 2003 Server, Microsoft Virtual PC, VMWare, IBM Mainframe, AS/400, and Novell 4.x – 6.x environments and all Storage Attached Networking (SAN) environments, IBM Lotus Notes (Domino), Citrix, Visual Basic 6 - .NET Active Directory, Tivoli Storage Manager (backup), Acronis True Image Home 2009 (Backup),Tapeware (Backup) Share point, NAGIOS, SITESCOPE, Solarwinds, PC Anywhere, VNC, Remote Desktop Access, BMC Service Desk Express. (SDE),Adobe Acrobat 8.0, CISCO (Patching).
PC/Server Issues : Speed, disk space, crashes and hardware check up, End point FW Symantec.
Analyze Security : TSM, Backup, anti-virus: Symantec, McAfee; and users rights. Inspect Network Devices: Firewall, Routers, Switches and Hubs.
Network : Evaluate set up and correctness of usage.
Languages : French, English, Spanish.
Education
Bachelor of Science degree, Computer Science
Professional Experience
10/2009 – Current IBEW Plus Credit Union.
Computer Tech/ Support/ Networking Engineer: Provide support for all production systems in the Plus Credit Union enterprise - including Windows NT/2000/2003/2008 environments and all Storage Attached Networking (SAN) environments.
Duties and Responsibilities:
• Testing, maintaining, and troubleshooting of all production operating systems and hardware.
Work with the IT Manager to determine the appropriate resource and document the decision to transfer ownership of the ticket to another queue
• Manage and Secure Active Directory.
• Provide level one support for Plus CU clients in the U.S.
• Supports and maintains Network LAN Backup facility to ensure successful nightly/weekly/monthly backups (Acronis)
• Connection with HP MSA 20 Storageworks.
• Hardware and software inventory of all PLUS CU units located in the branch and Sahara,Sunset).
• Identification of all work units with labels.
• Diagrams elaboration of our net and important procedures in our company. Support care of all users in our company, and user care if Sahara and Sunset remotely accessed.
• Server room reorganization: identification of all servers, cables and units.
• Website alterations.
• Maintenance of 6 BUFFALO Tera-stations.
• UNIX SUPPORT (IBM – MODEL 7020 )
• Maintenance of the Phone wired system with installation of extensions and alteration of the phone system using the Mitel software.
08/2009 – 08/2010 Medical Quality Imaging.
IT Operations Production Engineer: Provide support for all production systems in the QMI IT enterprise - including Windows NT/2000/2003 environments and all Storage Attached Networking (SAN) environments.
Duties and Responsibilities:
• Testing, maintaining, and troubleshooting of all production operating systems and hardware.
• Work with the IT Director to determine the appropriate resource and document the decision to transfer ownership of the ticket to another queue
• Managing terminal services: Connect to another session. Disconnect a Terminal Server session, Log off a user from a session, Send a message to a user, Reset a session, View status information for a session, Remotely control a session, End a process
• Provide level one support for QMI clients in the U.S.
• Supports and maintains Network LAN Backup facility to ensure successful nightly/weekly/monthly backups (Symantec)
• Fax server creation. This server has the finalization from a dedicated line and a fax card that sends and receives faxes utilizing Microsoft Outlook 2007.
• Connection with 2 Promise Vtrak SAN units:M500i and 15200 in 2 different servers in our net.
• Hardware and software inventory of all QMI units located in the office and Kindred hospitals (Flamingo, Sahara, Desert Springs).
• Identification of all work units with labels.
• Diagrams elaboration of our net and important procedures in our company. Support care of all users in our company, and user care if CA and AZ remotely accessed.
• Server room reorganization: identification of all servers, cables and units.
• Act!10(Sage) implementation.
• Leaflets and Website alterations.
• Fail over project.
11/2008 – 01/2009 HERBALIFE
NOC Engineer/Helpdesk Support
IT Operations Production Engineer: Provide support for all production systems in the Herbalife IT enterprise - including Linux, AIX, HP/UX, Windows NT/2000/2003 environments and all Storage Attached Networking (SAN) environments.
Duties and Responsibilities:
• Testing, maintaining, and troubleshooting of all production operating systems and hardware.
Monitoring the Magic Service Desk and updating request and problem tickets
• Work with the Shift Manager to determine the appropriate resource and document the decision to transfer ownership of the ticket to another queue
• Managing terminal services: Connect to another session. Disconnect a Terminal Server session, Log off a user from a session, Send a message to a user, Reset a session, View status information for a session, Remotely control a session, End a process
• Provide level one support for Herbalife clients in the U.S. and Internationally.
• Supports and maintains Network LAN Backup facility to ensure successful nightly/weekly/monthly backups (Acronis True Image Home 2009)
06/2008 - 11/2008 PARAMOUNT PICTURES
NOC Engineer/Helpdesk Support
IT Operations Production Engineer: Provide support for all production systems in the Paramount Pictures IT enterprise - including IBM Mainframe, AS/400, Linux, AIX, HP/UX, SUN Ultra 5 - Solaris 8 Windows NT/2000/2003 and Novell 4.x – 6.x environments and all Storage Attached Networking (SAN) environments.
Duties and Responsibilities:
• Support data communications network connectivity across all platforms utilizing a primarily Cisco WAN/LAN infrastructure
• Testing, maintaining, and troubleshooting of all production operating systems and hardware.
Monitoring the Magic Service Desk and updating request and problem tickets
• Work with the Shift Manager to determine the appropriate resource and document the decision to transfer ownership of the ticket to another queue
• Monitors all systems and responds to all alerts in a timely basis; updates the thresholds as needed.
Monitors all server backups (FDR, TSM, Savsys, etc.) to ensure that every server is properly backed up; takes action to correct problems as needed; recommends long-term solutions to repeated or chronic problems; verifies that the tools used (Active Directory ) to monitor backups are themselves fully functional.
• Supports the Help Desk after hours. Exercises escalation procedures as required
• Supports and maintains Network LAN Backup facility to ensure successful nightly/weekly/monthly backups
• Backup to the Print Room as required
• Assist in all Disaster Recovery testing across multiple platforms
• Monitors the Collaborative Computing Services applications for connectivity, and ensures access for all of Paramount Pictures Enterprise Network
• Assists Senior Engineers in the development of technical standards and interface applications, evaluation of new products and network problem resolutions
09/2003 – 05/2008 AB GRAPHIC INTERNATIONAL INC.
Windows Administrator
Duties and Responsibilities:
• Responsible for planning, directing and managing the daily operations of all the computers.
• Establish policies and procedures. Responsible for operation of Windows Small Business 2003 Server and Windows XP workstations and developing schedules for equipment usage(Active Directory ).
• Evaluate and install patches and resolve software related problems. Back up Systems and recover. Install, configure and maintain Microsoft Office Outlook as a standalone application and in conjunction with Microsoft Exchange Server to enhance functions for multiple users.
• Respond to emergency calls on a 24 hours basis. Coordinate, test and install upgrades to the computers' using Windows XP, Windows 2000 and Windows 98 systems and utilities.
• Monitor system performance and act on results to optimize system performance and throughput, including the configuration and testing of system devices.
• Lead, coordinate and manage the circulation system's computing Resources, including, the equipment, operating system, and utilities; to ensure system availability; to optimize system performance; to analyze information problems; and develop system solutions to resolve these problems; and to perform a variety of professional and technical responsibilities in the programming testing, documentation, installation and maintenance of the computer systems. Last Project: Establish and maintain a network between offices located in Elgin, IL and Ontario, CA using a VPN router.
Unix Administrator:
• Responsible for operation of Linux Red Hat Enterprise ES 4.
• Responsible for planning, directing and managing the daily operations: Users maintenance, permissions (chmod. ls-l). Responsible for Printers and spool maintenance: /dev.
• Establish profiles and procedures: Crontab, Shell Scripts, vi, .profile, etc. Evaluate and install patches and resolve software related problems: GUI interface.
• Maintain the disk space: GUI interface, mount, df, du, etc. Configure a firewall: ipconfig, iptables, etc. Responsible for Backup Procedure: tar, cp, cpio.
04/2003 – 09/2003 LINKSYS – CISCO GROUP INC.
Support Engineer
Duties and Responsibilities:
• Assisted customers in setting home and small office networks via phone and email
• Responsible for product support and solutions for a variety of network hardware devices such as routers, switches and network cards
• Involved with International Product Support: Canada, France and Mexico and South America
09/2000 – 12/2002 ALSTYLE APPAREL/A&G INC.
Software Engineer/Windows/Unix Administrator
Duties and Responsibilities:
• Responsible for IT support on different platforms: Windows XP, Windows 2000, Windows 98, Unix and Windows NT
• Design, develop and maintain the Help Desk Ticketing System application using Visual Basic 6 and SQL2000.
• Design, develop and maintain the Inventory application using Microfocus cobol on HP3000.
• Development and maintain the Accounting System application using 4GL on Informix as a Data Base
Unix Administrator:
• Create batch programs, developed by Perl or Shell scripts
• Create or delete volume groups and monitor all volume group existence
• Create users, accounts, profiles and printer installation
• Update memory and hard disk in the HP 3000 server
Windows NT Server administrator:
• Create batch programs; re-engineer the network infrastructure
MICROFOCUS COBOL
• In the period of 1989 until the date of 1992 I had the profession of Microfocus COBOL programmer.
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