Customer Service Years Experience
Resume:
REEBI PHILIP
MARKHAM, ON L3S 2S4
*********@*****.***
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OBJECTIVE: To secure the post of an Executive Secretary/Office Support
KEY QUALIFICATIONS:
Seven years experience as administrative support with excellent administrative skills
and methodical with a very good eye for detail
Proficient in MS Word, PowerPoint, Outlook and Internet Search Engines
Excellent verbal and written communication skills
Gained experience in attending meetings with company’s top representatives and the
board of directors
Well presented, punctual and confident with a profound ability to work effectively
alone or as part of a team
Superior multi-tasked, highly adaptable and can easily learn new techniques and skills
Multilingual – English, Hindi, Arabic, Tamil and Malayalam
RELEVANT SKILLS AND EXPERIENCE
Performed effectively administrative, reception and customer service
Maintained access to database management and secretarial software
Skilled in receiving and forwarding telephone and electronic inquiries
Trustworthy and able to work in highly confidential environments
Obtained a fast and accurate typing speed (min 50 wpm)
Demonstrated ability to operate standard office equipment including telephone systems,
typewriters, calculators, copiers and facsimile machines
Excellent presentation, interpersonal & communications skills - both written & oral
EMPLOYMENT HISTORY Ministry of Interior, Kuwait
2005 May - 2012 March
Executive Secretary
Provided secretarial and administrative support pertaining to Government related work
Handled confidential information to ensure the firm’s data security protocols were met
Arranged travel and accommodation arrangements for Company Directors and senior
Managers
Maintained reports from manual or electronic files, mailing lists and databases
Filed, scanned, faxed and photocopied documents
Answered telephones, transferred calls to appropriate individuals with precise information
Composed and typed department correspondence and documents from digital dictation
Coordinated conferences and meetings
Handled customer complaints, appointments and scheduling
Completed forms in accordance with company procedures
Conduct searches to find needed information, using such sources as the Internet
Harmonized and maintained records for workers, office space, telephones, parking
and office keys
REEBI PHILIP 416-***-**** Page 2 of 2
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VOLUNTEERING EXPERIENCE
Taught children aged 5-14 years Sunday School lessons, songs and distributed food and
drinks for them. Assisted in membership registrations in Church and Sunday School
ACADEMIC QUALIFICATIONS:
Bachelor of Arts Degree (English Literature)
University of Kerala
India
REFERENCES
Available upon request
Contact this candidate