Human Resource Management

Carrie Hill, PHR

**** ******* *****, (Unit ***

Virginia Beach (Virginia ( 23453

(757)( 416-1177(406-1902

*****@*****.***

Professional Profile: An accomplished Human Resource Professional with an

ability to successfully manage various recruitment and HR strategies to

promote improved quality service and customer satisfaction. A dynamic

leader, consistently demonstrating the aptitude to motivate others and

create team cohesiveness.

(HIGHLIGHTS OF QUALIFICATIONS(

vConfident and committed to professional excellence.

vDemonstrate strong team attitude and leadership abilities.

vProficient in developing relationships with clients.

vEnthusiastic, resourceful, willing to assume

responsibility.

vExcellent organization, communication and writing skills.

(EDUCATION & PROFESSIONAL DEVELOPMENT(

Professional Human Resource Certification, (PHR) since 2003, HRIC

Human Resource Professional Management, Old Dominion Univ

Supervisory Management Diploma, Henson College, Dalhousie Univ

Public Relations Certificate, Nova Scotia Continuing Education

Business Administration Program, Nova Scotia College

(EMPLOYMENT HISTORY(

Wheelabrator, Portsmouth, VA (industrial/environmental) April 2011 -

August 2012

Sr. Human Resource Generalist III

Served as a strategic partner to leadership by providing human resource

direction and guidance on all employee related issues. Provide first line

support to employees and managers. Coach and educate/train managers on

proper use of performance management, progressive discipline process,

termination to include assisting in writing documentation and administering

to employee. Conduct investigations of

misconduct/harassment/discrimination and violations of company policies.

Respond to charges and recommend course of action. Conducts new hire

orientation, benefits enrolment and assists with benefit programs STD/LTD.

Completes unemployment documentation and participates in unemployment

hearing. Coordinates with Health and Safety Department on investigations

and employee wellness. In conjunction with Corporate office, ensure best

practices are utilized for interviewing, hiring, terminations and employee

relations. Assist in recruiting, interviewing and selecting candidates.

Creates and maintains reports as requested by management using HRIS.

Ensure compliance with federal/state and local regulations.

CooperVision, Norfolk, VA (manufacturing)

Human Resource Generalist (Recruitment/Employee Relations/Benefits)

May 2005 - April 2011

Coordinate hr functions including recruitment/retention (Taleo/Peoplesoft),

employee relations, policy interpretation and benefits administration for

(24/7) 700+ manufacturing facility. Responsible for recruitment of

professional/technical, hourly and temporary personnel. Oversee the

internal recruitment process. Partner with management to develop

recruitment strategies. Review and develop job descriptions, recruitment

ads for online/newspaper. Coordinate candidate travel/ itineraries.

Conduct cold calls, preliminary/panel interviews. Prepare and negotiate

candidate offers. (Temp Agency liaison, H-1 Visas preparation and

relocation process). Strong emphasis on employee relations; advise all

levels of management and employees on consistent application of established

policies and practices. Mediate and investigate employee issues, and

provide resolution. Lead generalist on EEOC charges and unemployment

claims, responsible for preparing documentation/and acting agent. Assists

in the development and implementation of personnel policies/procedures.

Prepares EEO-1 reporting and maintain applicant tracking data. Provide hr

related reports to management as required. Conduct round table/focus

groups to improve site moral. Coordinate, train and assist with

performance review process for all personnel. Consult with management on

improvement plans for employees. Review compensation data and internal

equity to ensure compliance with company policy. Developing relationships

with colleagues and client staff and assists employees with ER issues,

tuition assistance/career development. Conducts new hire HRIS data entry

(ADP) orientations/education presentations/exit interviews for employees.

Administers the 401k plan, and provide back up for benefit administration.

Assist with annual open enrolment; providing one on one service to

employees. Part of the wellness team to develop and implement programs

directed at healthy lifestyles. Active member/secretary of safety board;

complete site inspections and recommend improvements to management.

Maintain compliance with local, state and federal laws.

Lowes Home Improvement, Chesapeake, VA Dec 2004 - May 2005

Human Resource Manager

Manage the day to day hr administration to ensure proper and efficient

application of policies and procedures. Responsible for the timely

implementation of hr training initiates as defined by corporate objectives.

Provide guidance to management on daily situations, including employee

relations cases. Responsible for hiring new staff, conducting interviews,

new hire paperwork and employee onboarding. Manage the time keeping

process and prepared weekly payroll for corporate. Coordinate training

activity for store personnel, ensuring training initiatives are implement

and conducted in timely manner. Report all hr related activities and hr

metrics as required by store manager. Worked in conjunction with safety

and loss prevention management, conducting investigations and reporting as

required. Administered benefits, worker's compensation program/STD/LTD.

Participated in community affairs to promote company objectives.

Cox Communications, Virginia Beach, VA May 1999 - Dec

2004

Human Resource Generalist (Recruitment/Benefits/Employee Relations)

Determine effective recruitment strategies to attract potential candidates.

Conduct testing, telephone screen, and in-depth interviews to determine

applicants qualifications. Consult with management on appropriate

recruitment strategies, candidate selections, employee feedback and

employment policies and procedures. Negotiate salaries and extend offers

of employment to exempt and non-exempt candidates. Create job descriptions

and job placement advertisements. Research and analysis, trends and

industry data for employment. Coordinate pre-employment drug screens,

background investigations and relocation efforts for new employees.

Prepare HRIS documentation for new hires, promotions, etc (Peoplesoft).

Conduct orientation to ensure new hires successful transition in Cox

Communications culture. Provide assistance and answer inquires from

outside candidates and employees regarding employment opportunities, hr

policies/procedures and workplace issues. Train and assist new hr

assistants on departmental policies and procedures. Attend career fairs,

school workshops and speaking engagements on employment opportunities.

Assist students, work to welfare programs, military transition programs on

interview techniques and resume writing. Designed promotional material for

recruitment strategies. Maintain employment paperwork and records as

required by local/state regulations. Benefits Administration: Responsible

for the administration of company wide benefit program. Provide direct

contact with all levels of employees regarding benefit inquiries. Assist

employees with escalated benefits issues as requested. Process enrollment

information and applications for benefits. Interact directly with medical

vendors and facilities regarding plan verifications and authorizations.

Responsible for monthly HMO billing reconciliation. Conduct benefit

orientation for new hires. Implement annual open enrolment, stock

purchase, and 401k programs. Process STD/LTD claims. Provide presentations

to departments on benefit options. Provide training to new benefit

coordinators.

Sheraton Hotel and Casino April 1995 to December

1997

Human Resource Asst/Staffing

Responsible for the day to day administrative operations of the hr

department. Liaison for employees between management and sources in

regards to employee issues and concerns. Develop internal/external job

posting and advertisements. Recruit and pre-screen all applicants and

conduct general interviews. Administer pre-employment testing. Perform

reference checks, backgrounds and confirmations for potential employees.

Conduct orientation for new hires. Interface with supervisors and

employees on company policies and procedures. Process all benefits for

900+ employees (vacation/sick time/savings bonds). Direct and administer

payroll deduction programs. Maintain employee records and update employee

files to document employee actions and provide information for payroll and

various departments.

(ADDITIONAL HUMAN RESOURCE POSITIONS - Government(

Supply and Services Canada - Staffing Representative

Department of Development - Payroll Clerk/HR Assistant

Department of Housing - Payroll Clerk/ Recruitment Supervisor (summer

programs)

(PROFESSIONAL DEVELOPMENT - Workshops & Seminars (

(Franklin Covey 7 Habits (Time/Stress Management (Cultural

Diversity

(Supervisory Mgnt (Professional Consulting (DDI

Interviewing

(Change Management (Orientation/Presentation (Team

Building

(Interviewing/Recruiting (Organizational Behaviour (Sexual

Harassment

(Accountability (Group Dynamics (EEOC

(National and Local Member of Society for Human Resource Management(

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