Technician Engineer

TIMOTHY STELTER

*** ***** ***** **., ***********, N. Y. 14227

Home: 716-***-****

Summary

Highly skilled Telecommunications Specialist with over 15 years experience

in the Voice and Data Industry.

Highlights

Technical help desk experience

Strong problem solving/troubleshooting skills

Ability to move, add and make changes for customers

Knowledge of T1 and PRI circuits

Knowledge on network switches and routers

Ability to make punch downs in Telephone and Network closet

Familiar with Voice and Data tools

Vendor/Client relations

Proficiency in TCP/IP protocols

Wire knowledge

Proficiency at reading blueprints

Fiber optics experience

Experience

ACTIVBOARD FIELD TECHNICIAN September

2008 to Current

Logical Choice Technologies Inc - Lawrenceville, GA

. Responsible for trouble shooting and the repair of over 2000 Active

White Boards throughout the Buffalo School District.

Resp

. Answer questions from Administrators, Principles, and Teachers

throughout the District and City Hall pertaining to the Whiteboards.

. Keep track of ongoing inventory of supplies for the Activboards Help

with the ordering of supplies needed for the Activboards Work on

trouble tickets daily

. Help with the training of teachers with all that applies with the

Whiteboards.

. Help with the set up of Portable Boards when needed. Work with

Contractor on newly installed schools

. Make sure those schools that were newly installed receive their

necessary equipment.

. Install the Active Software on Teachers Laptop.

. On call 24/7 7 days a week

TELEPHONY ENGINEER June 2004

to August 2008

Advance2000 Inc - Williamsville, NY

. Met with customers on a daily bases.

. Programmed and Installed Comdial and Alcatel Phone Systems.

. Ran all of the Cabling and setup of Data Closets.

. Terminated all of the punch downs.

. Certified in AVST Voicemail System.

. Installed and programmed Alcatel Wireless System

. Installed and programmed Alcatel Switches and Cisco Routers.

. Team Lead on over 20 Installations.

. Took care of over 20 customers.

TELECOMMUNICATIONS TECHNICIAN December 2002

to June 2004

Hemisphere Communications Inc - Hamburg, NY

. Met with customers on a daily bases.

. Programmed and Installed Telrad and ESI

Phone Systems.

. Ran all of the Cabling and setup of Data

Closets.

. Terminated all of the punch downs.

. Installed and programmed Adtrans.

. Team Lead on over 30 Installations.

. Took care of over 20 customers.

TELECOMMUNICATIONS TECHNICIAN March

1998 to May 2002

Matrix Communications Group, Inc - Syracuse, NY

. Met with customers on a daily bases.

. Programmed and Installed NEC, Panasonic and Avaya Phone Systems.

. Ran all of the Cabling and setup of Data Closets.

. Terminated all of the punch downs.

. Team Lead on over 10 Installations.

. Took care of over 50 customers.

Education

University Of Texas in Brownsville

Brownsville, Texas

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