objective
Professional Executive Assistant with expertise in Administration & Project
Management within Sales, Purchasing, Telecommunication and Financial
industries.
Conscientious, independent and reliable with proven organizational
abilities, flexible, Proactive, focus on priorities, able to think
critically, plan ahead and have diplomacy in any job being assigned.
Builds co-operative relationships with colleagues and clients, provides
exceptional customer service. Posses strong organizational skills towards
improving operational efficiency and able to learn various procedures and
work according to protocols necessary to enforce them ethically. Detail-
oriented and adapts well to changing needs and priorities.
From my work skills, I have sharpened my organizational skills and
attention to details.
In all the previous positions I have held, I have approached them as
opportunities for career advancement and discovery. I will bring the same
entrepreneurial spirit and value added vision to your office.
Proficient in Outlook, Word, PowerPoint and Excel.
Professional Experience
Investors Group Financial Service
Jan 2009 - June 2012
Executive Assistant
. Provided administrative support for the Regional Directors, and other
executive members of the Finance team.
. Managed Executive Calendar, coordinated and scheduled meetings,
presentations, conferences (including necessary supporting materials and
tools), and travel arrangements including flights, accommodations and
travel logistics to suit varying and busy agenda.
. Wrote communications, responded to administrative requests, prioritized
and flagged important issues.
. Responded to or re-directed phone calls emails and inbound /outbound
mail.
. Anticipated needs, performed routine and non-routine tasks, and handled
high-level or confidential correspondence, ensured accuracy and quality
of all work completed.
. Provided general support on departments projects.
. Maintained and implemented clean and accurate filing system (Electronic
& Manual) ensuring confidentiality when necessary, and managed invoices
coming from stationeries purchase.
. Managed budget and expense tracking for the department, and prepared
internal audits.
. Coordinated events and social activities for the department and
forwarded invitations and birthday cards to clients and department staff
. Acted as a key point of contact for the RD, and the Department members;
liaised with internal and external contacts, and responded to various
information & requests.
. Prepared and analyzed Clients' financial statements, Portfolios, Funds
suitabilities, Transfers, deposits & redemptions in kind or in cash,
Taxes, Leverages, Loans, Mortgages, Insurances, Estates (IGSI / MRS &
IGFS Accounts)
. Prepared and analyzed Taxes, Leverages, Loans, Mortgages, Insurances,
Estates files with recent and updated statements and reports.
FATS CANADA
Jan 2008 - Jan 2009
Executive Assistant to Chief Operating Manager
. Supported the Chief Operating Manager; maintained a constantly evolving
calendar, scheduled meetings, arranged conference calls and coordinated
the availability of attendees and maintained inbound /outbound calls.
. Prepared presentations and materials for meetings, speaking engagements
and monthly postings for the Board of Directors, facilitating COM's
requirements in a timely manner and with accuracy.
. Coordinated a high volume of domestic and international travel
arrangements, and arranged donations for charitable organizations.
. Managed all activities, catering to various and detailed needs of
clients and Management, creating an engaging experience.
. Planned special events Halloween, Christmas and New Year's dinner Party
for Management and employees and forwarded invitations for industry
partners and clients.
. Placed purchase orders for hardware and software tools needed and
handled stationeries orders and deliveries.
. Managed absences, leaves, overtime and vacations.
. Maintained inventory system.
LibanCell S.A.L - Beirut
Dec 1997 - May 2004
Executive Assistant to IT/ Billing Department Manager
. Provided administrative support to executive team; answered phones,
coordinated meetings & Agenda, travel arrangements, maintained
correspondence, prepared presentations and greeted visitors.
. Managed all office supplies, goods receipts, purchase orders
(invoicing), Payments, control deliveries & coordinated all follow ups
with suppliers
. Maintained daily operational workflow.
. Maintained petty cash Inventory, answered customers' claims in a
frequent and sufficient manner.
. Coordinated team events.
BLOM Bank- Beirut
Oct 1994 - Dec 1997
EA to Credit Department Manager
. Completed CDM business and activities on time and on budget.
. Maintained clean and organized filing system.
. Handled CDM daily agenda, meetings and conferences.
. Performed routine tasks and follow ups as needed.
. Administered incoming and outgoing calls, distributed mail in an
efficient and professional manner.
. Built & updated client's info content and files.
. Prepared clients credit reports & follow ups with BDL.
. Opened/closed or modified accounts.
. Prepared and processed loans requests for existing and new clients.
Education & Professional Development
BS, Business Administration & Finance, BATC
Languages
English, Arabic, & French
Seminars & Trainings:
Professional Executive Assistant, Eye to Eye Communication,
Accounting & Finance skills, Life and LTC Insurance
Interests
Sports, cleaning, internet and music.
References are available upon request.